Its been reported by foreign owners in their own places but I've no idea how rampant it is in Malaysia...perhaps we only know so much through the internet. Not everyone reports it over the internet here, so we really can't say.
Yes, your AP service center should replace or repair the phone, but if it happens again, hard to say what the AP will do. You know the working culture here of people..they can Ah chee, Ah chaw being evasive. Thats why its sometimes more worth for less risk to buy ORI. WHilst owning this phone, I always felt its a flawed design. Its also being reported the CPU is barely sufficient processing power (same or worse than K810/K800), resulting in being laggy and just NOT ENOUGH cpu speed. Even the lastest firmware update changelog doesn't hint of any relation to BROD.

Is there a particular firmware I can flash the phone to which doesn't suffer from this BROD? I'm planning to buy mine this Sunday. Can I ask them to give me the latest software version immediately?

Its been reported by foreign owners in their own places but I've no idea how rampant it is in Malaysia...perhaps we only know so much through the internet. Not everyone reports it over the internet here, so we really can't say.
Yes, your AP service center should replace or repair the phone, but if it happens again, hard to say what the AP will do. You know the working culture here of people..they can Ah chee, Ah chaw being evasive. Thats why its sometimes more worth for less risk to buy ORI. WHilst owning this phone, I always felt its a flawed design. Its also being reported the CPU is barely sufficient processing power (same or worse than K810/K800), resulting in being laggy and just NOT ENOUGH cpu speed. Even the lastest firmware update changelog doesn't hint of any relation to BROD.

Actually, the model I'm planning to get is original

Urgent!! HELP!!
My K850i can't startup after i plug in the data cable to my friend's pc to transfer some files. when i on the phone, the keypad light and the camera cover blue light just stay there.. LCD dun have anything, and the phone is just freeze there.. so i try to reflash it by using the SEUS, it can detect my phone in flash mode, but when it show the percentage to transfer the firmware into my phone, it keep freeze at the 0%... after few min, got error saying that "error to update phone, please try again." i've tried many times, but looks no help.
So anyone do face this kind of prob b4? my firmware is the latest 1: R1EA037 if not mistaken, coz when i try to update tru the SEUS, it said my phone already the latest firmware.

so any taiko do knwo how to solve???     please help...
( i suspect will it infected by virus? my friend pc didn't install any antivirus, n his pc is very messy 1... )

I'm having the same problems like this but mine is after charging then it just won't "wake up"   Anyway, mine is AP and still under warranty. Went back to the shop, they say will send for warranty and they won't try to repair it themselves. So far it's 6 days liaw.. still no news from the hp shop.

By the way, i did try to reflash mine and it doesn't work either.. i'm using latest firmware!

hmm... i'd try to go tonite, btw my AP set was buy from final choice. thanks for the info anyway...

If yours from Final Choice, go directly and get it serviced at Final Choice whom they operate during normal working hours. If you go tonight, you hand it over to the shop, the shop will hand it over to FC like next day or so..
You don't have to go through the shop, I believe they can't do anything to it.

BTW, I'm confident new firmware CANNOT be responsible for the BROD..its a mobo problem most likely. (as proven in your case where latest firmware already updated, yet it happened..right?)

just go thru some forums... i planned to try to solve it using the kulankendi 1st... just cost 8 Euro. it might better incase i really so bad luck kena brod again, i still can recover myself without wasting 1 cent again.

I'm not sure if those 3rd party firmware will be the same as here, where here got BM, Chinese language within. Not a problem if you don't use those languages.
Anyway, I hope it works out for you, otherwise best to have it solved at your AP service center. They should be prepared for any eventuality under warranty. I'm really sick to hear for SE flagship K series model, its so prone to problems. Now, even HALF the price also I won't buy. SE really need to be cursed this time round!.

I'm not sure if those 3rd party firmware will be the same as here, where here got BM, Chinese language within. Not a problem if you don't use those languages.
Anyway, I hope it works out for you, otherwise best to have it solved at your AP service center. They should be prepared for any eventuality under warranty. I'm really sick to hear for SE flagship K series model, its so prone to problems. I've already disliked its keypad UI within first few days. Now, even HALF the price also I won't buy. SE really need to be cursed this time round!. Sorry folks if I'm a spoilsport, but this is ONE BAD model from SE!.

i remember my firmware was xxxCHINAxx.. so i think i look back for this should have the language pack like old time....

The newest firmware, which is Raxxxx037 is confirmed to be safe from BROD. The hardware doesn't have much problem as i am sure that SE won't release such a high end hp with low-end useless hardwares. It's all bout the firmware to fully release the potential of the phone. Regarding the design and how the phone is designed, that's personal view and opinion on it ba =P

i'm wondering how often u guys charge this phone?? once a day?? once 2 day??

In order to fully get over BROD from firmware RAxxx037, u will have to reflash the whole phone, as SEUS only updates ur phone with minor parts and leaves the rest unchanged, it is already said in forums that a total reflash (not update), will totally solve the BROD problem.

if not mistaken.. 037 is not the newest 1... 031 only the latest.. which suspect the BROD(est) version...

nope, R1EA037 shud be the latest firmware... not sure abt the BROD though =/