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 My nightmare with UMW Toyota Malaysia

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hk_loo
post Mar 27 2008, 09:19 AM

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QUOTE(boyslove @ Mar 27 2008, 12:42 AM)
got the summary version?.. lazy to read  tongue.gif
*
got, don't buy toyota, buy proton ... GCS ... notworthy.gif
mytrader
post Mar 27 2008, 09:54 AM

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This just shows that service attitude no matter is it local or foreign make is still lacking behind in Malaysia.
dstl1128
post Mar 27 2008, 10:42 AM

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QUOTE(more69 @ Mar 27 2008, 08:01 AM)
samething happen to my AE111. the car pull to the left. this is cause by the cluster wheel (dono correct
or not) as told by the tyre shop owner. nothing can do, just had to do alignment frequently onli.
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Is this a second hand one?

AFAIK, cars after a serious/heavy accident which caused the body to twist, the pulling-one-side problem cannot be solved completely.

Maybe TS Avanza had a heavy accident during Toyota internal testing before delivered to TS as a brand new car.
wantutrifor5
post Mar 27 2008, 10:46 AM

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toyota bribe puspakom ar? ekekekekeke
Asurada
post Mar 27 2008, 11:27 AM

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Maybe you need to complain to hak pengguna and inform press as well .... so more people will adware this ...
crazyconsumer
post Mar 27 2008, 11:31 AM

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And here I thought Toyota has the best service in SC.

Thought wrong. This is malaysia standard for all I guess.
TSlms2005
post Mar 27 2008, 12:42 PM

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QUOTE(Asurada @ Mar 27 2008, 11:27 AM)
Maybe you need to complain to hak pengguna and inform press as well .... so more people will adware this ...
*
i tried that but my claim been rejected.


Added on March 27, 2008, 12:49 pm
QUOTE(EyraYus @ Mar 26 2008, 07:23 PM)
stupid UMW...Toyota sucks! or its UMW sucks?

btw.. did they check ur roll bar?


Added on March 26, 2008, 7:25 pm
yeah i`m thinking about two thing :

arm

or the anti roll bar BUSHes...
thats the main suspect for me..

and for a new car, surely they will never inspect it
*
those bushes all working well.

how to check antiroll bar? i dun hv any ori spec... can't measure..

but all things under engine in between front wheels tight, nothing loose or leak...

i still can send in to do inspection but those buster wanna charge me vmad.gif

under warranty still need pay money... vmad.gif

This post has been edited by lms2005: Mar 27 2008, 12:49 PM
barrylin
post Mar 27 2008, 02:18 PM

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Simple question to you. Do you keep or write a diary? tongue.gif
SUSceo684
post Mar 27 2008, 02:25 PM

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TS: Have you tried rotating the tyres?
Ultima
post Mar 27 2008, 02:37 PM

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QUOTE(ceo684 @ Mar 27 2008, 02:25 PM)
TS: Have you tried rotating the tyres?
*
if this thing would solve ts problem, then toyota would b in deep sh*t... tongue.gif
j3ffm0n
post Mar 27 2008, 02:41 PM

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waaa looks like u went thru hell to get it fixed and still cannot be fixed doh.gif ur case really pening kepala la, if this case happen to me dno if i can handle it anot haha
ykj
post Mar 27 2008, 02:44 PM

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How serious is the pulling effect? Right after you release your hand from the steering??
yeewensmc
post Mar 27 2008, 02:49 PM

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Hi, i'm student from informatics as well, sad to hear ur case. Ur a staff or a student there ?
TSlms2005
post Mar 27 2008, 02:58 PM

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QUOTE(barrylin @ Mar 27 2008, 02:18 PM)
Simple question to you. Do you keep or write a diary? tongue.gif
*
nope.. i m lazy writing diary icon_rolleyes.gif

if u want fight with big corp every small step hv to record down. can be evident.


Added on March 27, 2008, 3:01 pm
QUOTE(ceo684 @ Mar 27 2008, 02:25 PM)
TS: Have you tried rotating the tyres?
*
yup try few times.

- after rotate adjust alignment
- after rotate no adjustment

same result

i also try

- change steel rim to sport rim with different tyre

same result

after do alignment adjustment same problem sure coming back after few days


Added on March 27, 2008, 3:04 pm
QUOTE(ykj @ Mar 27 2008, 02:44 PM)
How serious is the pulling effect? Right after you release your hand from the steering??
*
hand on steer, steering straight, it auto pull to either left or right depand on its mood after few meters, sometimes few kms, sometimes normal.

hand of steer, same result

hand on steer / hand of steer on another avanza, no pulling.


Added on March 27, 2008, 3:05 pm
QUOTE(yeewensmc @ Mar 27 2008, 02:49 PM)
Hi, i'm student from informatics as well, sad to hear ur case. Ur a staff or a student there ?
*
that was 2yrs ago, i studied part time there... blood sucking college..

This post has been edited by lms2005: Mar 27 2008, 03:05 PM
terion
post Mar 27 2008, 04:13 PM

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sorry to hear ur case lms2005... didn't know UMW could be so bad in dealing with their own customers...

reminds me of a case in Thailand few years back where a lady who bought a CRV had some reoccurring problems, after the lady when public with the whole issue, honda thailand finally took the car back and refunded her money...

This post has been edited by terion: Mar 27 2008, 04:13 PM
Andy214
post Mar 27 2008, 05:05 PM

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QUOTE(Ultima @ Mar 27 2008, 02:37 PM)
if this thing would solve ts problem, then toyota would b in deep sh*t... tongue.gif
*
Are they?
From the story, it looks like they're not even afraid, even with so many proofs (videos), and third party involves. Seems they're very confident they will win, they even charges TS even under warranty, and now they even void his warranty. notworthy.gif

Fighting against Toyota? In Malaysia? Think again.

In oversea, I've read many cases the parts/car would be replaced if the issue cannot be resolved. They have strong consumer power, that's why the quality control must be good. There's a case on a product (can't remember which) which they did not put some warning, but it is common sense not to do it, but a naugthy customer purposely do it and fight it court and he win. From then onwards, all the product comes with the warning message.

SUSsharkteef
post Mar 27 2008, 06:23 PM

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be persistent TS.
we'll keep u motivated and support u morally.


EyraYus
post Mar 27 2008, 07:10 PM

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TS

u sure ur roll bar bush is ok?

coz the last time I encounter this kind of prob (car pulling left/right) with a Kancil

we change almost everything.. then my pal from Pro2 call and tell me to check the roll bar bushes as well..

then.. after changing it for not more than RM50.. eveything setle... damn sial...
TSlms2005
post Mar 27 2008, 07:18 PM

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QUOTE(EyraYus @ Mar 27 2008, 07:10 PM)
TS

u sure ur roll bar bush is ok?

coz the last time I encounter this kind of prob (car pulling left/right) with a Kancil

we change almost everything.. then my pal from Pro2 call and tell me to check the roll bar bushes as well..

then.. after changing it for not more than RM50.. eveything setle... damn sial...
*
how to check? rclxub.gif i use hand shake it, nothing moving or loose. others foreman also do like this...

if take out n see... cannot measure also coz i dun hv ori spec to compare rclxub.gif
EyraYus
post Mar 27 2008, 07:28 PM

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coz that Kancil roll bar also cannot move..

u can try but if not succesfull dont blame me eh? hehe

i`m just telling one of my opinion coz already been thru dis kind of illness

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