I guess all cars also got problem ... but then do anyone here Drive a Avanza? Anyone having the same problem? If only one person the problem I think is just luck.


I do feel sorry for what happen.

wah u really got lemon car........i pity u anyway i had a good service on my innova at the pj branch, probably cause its company's registered and purchase car their service better?

yealo, anything below 100k really no nid to look at de la [sarcasm mode]

Means Perodua not good too since it's made in their factory?

Well, even a Toyota can bring so much problem..last time was Honda with their local Civic and City..
Makes me reconsider Proton since problems are not so serious now..

Well, to TS..maybe u can write to the NST's CBT column or post in pure Avanza forums or Paul Tan??.. Maybe u'll get the advice u seek for 2 years~

ai ya. lorry setup is like this 1 lar
wat did u expect when bought the cheapest toyota car
if u wan good quality then better take bimmer or merc

and i think it is ur problem, either u r fat causing unbalance or ur expextation is too high for a car.

This post has been edited by ! Love Money: Mar 26 2008, 10:50 PM

TS, since UMW can't solve your problem.
No point going back to them.

Unless you want to do it the extreme way.
U know, like buring ur car in front of UMW's office.

U should send ur car to a mech who's expert with alignment & suspension.
And most importantly, who has a brain to analyse & find out what's wrong.
Nothing is unrepairable.

Steering shake at high speed is definitely tyre balancing problem.
And for new car, the alignment is usually out when it left the factory.

I don't know whether to laugh or sigh. Sign a petition and sack that guy for good. Bar him from entering automobile industry.



As for TS, real sorry for your truly lemon car. AFAIK, those pple in authorized or original SC (doesn't matter which brand, Toyota/Honda/P1/P2...), they only know how to tighten screw and change oil - if not they already can open car repair shop on their own.

If I remember the Thailand case (many many years ago), where the woman so angry about her CRV that she smash her CRV in front of Honda Thailand HQ - with public media on TV. In the end Honda replace a brand new one for her.


p/s: Usually a real lemon almost impossible to fix. Btw, since a lawyer case can be dragged to 3 yrs. But this case already 2 yrs. Perhaps in the beginning it were wiser to initiate the case as another 1 year to wait is just nothing.


This post has been edited by dstl1128: Mar 26 2008, 11:13 PM

okey... lets discuss about what really happen with the car..

for me its the roll bar.. the bush...

What a nightmare to go thru...

Pay peanuts you get monkey, same as buying a car, Toyoya not necessary = quality anymore, a lot of cost cutting needs to be done to sell a car which can compete with Proton at that price range. To those who wanna buy a Avanza and Vios, better think twice...

If they only know how to tighten screw and change oil, who's going to fix up the major problems if there's one? Why manufacturer waste time by printing out service and troubleshooting manual and distributing those manuals to service center? Why waste time training staff on how to repair the cars each time they launch a new car?

This post has been edited by Praetor: Mar 27 2008, 12:21 AM

Toyota aren't sucks but UMW make it sucks!!

When u leave ur car overnight (or perhaps longer) for a repair, were you there to witness/observe when repair was carry-out.
When their people can't fix it, they'll engage outsiders to do the job.
To ppl who sent car to SC for paint, the SC outsource the job to 3rd party/contractors.

SC people are trained to perform common task.

For uncommon stuff, good luck.

got the summary version?.. lazy to read

If they themselves do not know how to repair their own brand / technology, how could they be sure that other workshop can sort out the problem? Plus if the 3rd party workshop screws it up further, who's to take the rep here? If you look at Mercs for example, some 3rd party workshop does not even want to touch your car because they fear that it might wreck the electronic systems and sensors. In fact, some 3rd party workshops even send their customers car back to original SC to get certainly electronic systems sorted out even after a normal service.

If they open up a 3S service center they have to adhere to the automakers policy and engaging with a 3rd party to perform the repair task is certainly against their policy. As for paint jobs and bodywork, certain SC does not have the facility or space to do the panel knocking and painting which is why they outsource it.

That's the ironic part.

There're 3rd party workshops (so called specialist) who are better than SC in tackling car problems.
Apart from all the advance electronic diagnostic tools, experience is extremely important. Repair, in simple term is just uninstall & install. But b4 one can uninstall, one must find out what're the causes? Which part is faulty? Or end up replacing unnecessary parts yet problem persist.
Between SC & 3rd party workshop, which do you think repair or accumulate repair more cars? REPAIR, not SERVICE.

Since you took Benz as an example. The normal workshop can't handle the electronics, bcos they don't have the diagnostic tools, knowledge & experience. Same apply to Audi, Peugeot, Renault, BMW & other Contis.
Bring it to a Benz specialist, no sweat. Cos the person in charge are either ex-supervisor at C&C SC or been doing Benz for the past few decades.
Another thing to note, C&C send their mechanic for training in Germany for 2-3 yrs. Did UMW do that?
In fact, friend's boss, was mislead into installing a Turbo for car. Screwed up. Went to C&C SC, pronounced engine dead. But a Benz specialist outside manage to fix it.

Come on, all this 3S thingy is just a name.
I rang up Kia 3S, to order a part. Was told non-available, need to order, waited 2 weeks.
Same for Honda 3S, if parts available in SG, 2 weeks. Fr Japan, 1 month. Never had such problem when Boon Siew was the distributor. At that time, the term '3S' wasn't even invented!
Benz even worst. I read somewhere a CBU unit's ECU spoilt. Waited 3 months for replacement parts from Germany.

And another example. A friend owns a Renault. Tan Chong's the distributor in M'sia.
Sent car to SC 3 times, can't solve the problem.
Was told to bring it again at a specific date? WHY? Bcos that's the date when the French engineers will visit the SC!!

This post has been edited by scorgio: Mar 27 2008, 01:52 AM

Wow~ You had spent alot of your time for this matter...

But they should provide service for you if it is still withing the warranty period...

Well, I don't drive a Toyota but from experience incorrect, unequal or under inflated tires will cause pulling to one side.

That's already out of the topic isn't it? We're talking about the practices of SC sending car out to 3rd party to get their client's car serviced. And like what you said, if the SCs do send cars out to a 3rd party they wouldn't be making silly comments like "engine dead on arrival" when they can save their breath and leave it to the 3rd party mechs. Also like what you said, that certain specialist workshop owners are ex-staffs of certain SCs, then that further proves the point that mechs or foremen from SCs are not only trained to do simple servicing but troubleshooting cars as well right?

Boon Siew only distributed bikes. Kah Motor was the one who monopolize Honda cars in Malaysia until Honda took over and established Honda Malaysia in 2001. If you're talking about bike parts then I'm not too sure, but if you're talking about Honda car parts then Honda Malaysia do have their own warehouse at Port Klang and they have joint venture with DRB-Hicom which I suppose supply some of the parts for their car. I'm sure they do not get parts from Singapore as Singapore is still under Kah Motor.

I've heard a fair share of problems about SCs mech who doesn't really know about the cars that they are dealing and also a fair share of it whom the drivers themselves were satisfied that the SCs solved their problem on the spot. I'm talking about policy set out by automakers to SCs when it comes to engaging in 3rd party to repair their cars. AFAIK most if not all SCs provide training and were supplied with repair manuals for every models. It's just the matter of the competency level of the SCs and their foremen.

This post has been edited by Praetor: Mar 27 2008, 03:57 AM

samething happen to my AE111. the car pull to the left. this is cause by the cluster wheel (dono correct
or not) as told by the tyre shop owner. nothing can do, just had to do alignment frequently onli.