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Maxis OFFICIAL MAXIS WIRELESS BROADBAND COMPLAIN, Complain to MCMC

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prasys
post Apr 28 2008, 11:34 AM

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if you want to upload your bills use imageshack.us and link it. its way better
prasys
post Apr 28 2008, 04:34 PM

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Not stupid. We are not stupid

When I terminated my JARING connection , I had two options only (Celcom broadband was expensive back then and HSDPA modem costs you a bombshell). It was between izzi and maxis. The reason why I went with maxis because of its "brand" and its a publicly listed company in BSKL. So if i were you , i would go for maxis as they are there for a very long time compared with izzi and their 4g technology. Thats the whole main reason
prasys
post Apr 28 2008, 11:32 PM

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Finally !

QUOTE
What do we mean by "No minimum contract period"?
Typically most Broadband service providers bind their subscribers to a minimum contract period. To make it simple for you, Maxis Wireless Broadband no longer requires this commitment from you.
Q2 What is the effective date of this new policy?
We will apply this new policy to all new and existing Maxis Wireless Broadband subscribers from 28th April 2008 onwards.


Bad news is :-

QUOTE
Will I be charged a penalty for the remaining months of my existing service contract when I discontinue the Maxis Wireless Broadband Service?
No. The minimum 18-month contract period no longer applies. A handling fee of RM200 will apply if you discontinue the Maxis Wireless Broadband Service within twelve (12) months from the date of registration. If you have used the Maxis Wireless Broadband Service for more than twelve (12) months, the handling fee of RM200 will be waived


Source : http://www.maxis.com.my/personal/broadband/bolt-on_faq.html


Kudos to all tongue.gif

This post has been edited by prasys: Apr 29 2008, 06:01 PM
prasys
post Apr 29 2008, 09:17 AM

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cleaned up the thread a bit

Bah , we should be thankful of that
prasys
post Apr 29 2008, 09:55 AM

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Well you gotta pay up the RM 200 unless you got a very good reason. Just say your connection is too poor. It depends...who knows....On the brighter side , its possible to terminate your connection without paying a hefty price and not to forget the chettiar service tongue.gif
prasys
post Apr 29 2008, 06:02 PM

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Thread Locked

Reason : it has served its purpose already tongue.gif

http://forum.lowyat.net/topic/660593/+180 <-- use this thread from now on
prasys
post May 12 2008, 08:07 PM

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Bah , the speed..I don't really bother..cause when i downlaod stuff i can get around 110-120Kilobytes/sec..so no biggie and i am not bothered about it

Maxis called me just now and things are finally starting to improve tongue.gif ...pfft , they took care of the vpn issue !
prasys
post May 28 2008, 09:13 PM

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great , now i thought they were improving but it went from bad to worse. I am just waiting for the official launch of WiMax or any other provider before making the switch ;p
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