I bought an item from an online shop in the US a few days ago. Today the Pos Malaysia people called me to say the item kena tahan at customs, and I will be receiving a letter with some options on it on what I want to do.

The thing is that I need the item urgently, so preferably I don't want to wait for the letter to arrive at my house (Tuesday afternoon at the earliest).

I have:

1) The item tracking number
2) Invoice of the purchase from the online shop
3) A reference number from Pos Malaysia (looks like E5XXXX)

Without the letter, and with just this information, can I go to KLIA to retrieve the item? If yes, can somebody please tell me where exactly in KLIA I have to go to get the item?

Thanks!

Rudi

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Added on March 16, 2008, 7:34 pmBy the way, I bought some microphones, value about US$180. If anyone knows what the taxable amount is, that would be helpful as well. If not don't worry, it's a business expense anyway. What's more important is that I get it urgently.

Thanks!

This post has been edited by DeaDLocK: Mar 16 2008, 07:34 PM

I think you have to go to the kastam office, I dont knw where it is in KL.
If the item is taxable they will tax u.

Not sure can retrive without letter or not. But i can guide u the location.

It is just located beside LCCT. You will see a building with "POS MALASIA". This is the building and the bloody kastam tahan ur thing

walking distance = 5 minutes from LCCT

Best way is go on friday which around before "sembahyang" time...
Then definitely u can get "cheaper" tax

This post has been edited by Renee: Mar 16 2008, 07:40 PM

i though kastam at kelana jaya.. near the yamaha hq or something beside ldp..

me too...i also received the call today!
i also want to go there directly, but dunno when the letter send to my home...haiz...

Normally the letter send to you is by Pos Laju

what microphone is that ?

suppose this one 8518 microphone maximum taxable amount is 15% for import duty... eksais tax sumore.. few %

8518 Microphones and stands therefor; loudspeakers, whether or
not mounted in their enclosures; headphones and earphones,
whether or not combined with a microphone, and sets
consisting of a microphone and one or more loudspeakers;
audio-frequency electric amplifiers; electric sound
amplifier sets.

This post has been edited by firecrac: Mar 17 2008, 01:00 AM

ming to tell me what kinda item did you bought?

just as a reference to keep out from buying similar stuff online and safe the tax problems

Thanks all.

Just to update, managed to get the item by going straight to the customs office at the Pos Malaysia centre next to the LCCT at KLIA.

I didn't have the letter, but they managed to locate the item when I gave them all the details and proof of identity. When I got back the PosLaju letter from them was already in my post box (Monday), so you get the letter on the next day, even if they call you on Sunday.

The item was a Sennheiser headset microphone and a USB microphone pod (high quality for speech recognition purposes). Taxable amount was the total purchase value (including shipping costs), which was RM679. They taxed me RM67 (10%), along with the RM18 fixed processing fee that you pay to the post office.

No trouble with asking for duit kopi from anyone or anything like that.

Hope this info helps people in a similar situation.

may i know where u get ur item ?

He mentioned in his post. Learn to read.

i mean which website he bought the item frm ... =.=

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Added on March 17, 2008, 11:33 pmhe didnt bought the item from Customs or post office ...

This post has been edited by boxer07: Mar 17 2008, 11:33 PM

emicrophones.com

make sure you have the original price of the item. dunt let them come up with their own tax based on their own dreanmed up unit price, then you will be paying them lunch or even dinner money

In fact you don't have to go there the clear your stuff. You can appoint Pos Malaysia to be your forwarding agent to do all the processing and have the item sent to your doorstep. Sometime if you're lucky, the Custom won't hold your item and you'll get your item directly thru post without having to pay any extra.

Anyway, it's good for those that never experienced the custom clearing procedures to go there for self-clearance, provided they can travel to LCCT conveniently. I've been there for two times to clear my stuffs, quite enough for me already. Now lazy to go there anymore, just appoint Pos Malaysia and do the rest for me

Yup - I went there with the original invoice.

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Added on March 18, 2008, 10:33 pmYeah I know, but I needed the item urgently. Which is why I went straight away (didn't even wait for the letter to come).

Also, I read somewhere that engaging Pos Malaysia as the forwarding agent will cost you around RM50?

This post has been edited by DeaDLocK: Mar 18 2008, 10:33 PM

sorry to hear that.


Hmm... which delivery company you used? fedex ? May i know what are the things that the kastam can tax? i planning to buy portable air cond from US. Do you think that I will get tax also?

This post has been edited by aero: Mar 18 2008, 10:42 PM

its depend on custom..u need to ask them or myb ca refer in their website as they told me b4

Brother,

need help here. If I buy loud speakers from Singapore (used unit, may not have invoice), how do the customs tax me? is it based on Market value multiply 15% + few % ???

need help urgent.

u need to declare the item and therefore u also need to invoice of the invoice . if not mistaken even u dun hav the invoice , u can declare on the paper there....like poslaju ...

Normally Hifi stuff depreciate fast. Second hand items normally costs 50-70% of new item depending on age (and new launch).

Questions is how much value to declare? Will the malaysia customs trust if my seller in singapore say the Hifi set is only SGD 400 (for a SGD 1,000) item.

that's a problem...bring a few friends over and bring back parts by parts..hopefully they just let you pass.

I was thinking of that, ask my seller to send 1 unit and follow by another unit,. Will this works.

May I know what things are considered dutiable and taxable items?
Are clothes, cosmetics and skin care products considered as taxable items??

wow...if u have the opportunity to look at the tax list...the book is way thicker than most english college dictionary. That's why those retired excise officers get offer from logistic companies; some items are taxed less when declared under different category. There's an art in custom declaration

if your item kena tahan go to LCCI . The pos laju office is next to LCCI.

First you identify your item then the kastam will check the item and charge u tax accordingly. All you have to do is pay for it and u get your item.

if u dont pay they will hold it

Anything above RM500 will be tax by kastam.....minimum 10%

so anything you buy declare below RM500.....but have to see the size of the packages. Too big but declare RM500 will cause suspicion.

You can do it on your own risk. For all you know they're on some operation with BPR. Good luck!

BPR ????
hahahhh they can accept ur money in the front counter, then u talk abt BPR there ?



Some item is Exclude for TAX :
1. Education purpose. (Depend how you claim, a car ECU can be education (tax Free) and also can be personal use (10%+15%)
2. Marine stuff. (If u purchase something like piston, u can claim it for boat/marine/sea used is tax free, only buy thru Najib have to pay tax ).
3. Motor Sport. But to much hassle to get the letter.
and few more but i forget lia .....

Just ask the shipped send as SAMPLE, Reject, Warranty Claim, u have high chance don't get tax or very little tax .....

Hahaha as I said, on your own risk

hmm..my friend works in a logistic company, he told me before that if we use his courier service, he can arrange collection and delivery and all taxes will be bear by the company..not bad also

You mean import duty & taxes will be bear by his company??!! That's great!!
Any maximum amount that his company will bear? I also wanna use his service lor

i ask the pos office handle my item with customs..anyone have experience this before?

anyone have any suggestion??

Haha, if this is true I guess his company won't last long, try imagine if someone bought something that cost 2k+ from overseas, the custom tax will be around 1k plus... If his company is going to pay for the tax with less than Rm100 for the courier service charge... I wonder how his company can survive xD

i'm guessing that they have a good relationship with the customs people and u know *cough* .......

haha not saying anything la. maybe they just let it go, or pay a small tax only kua.

actually u can delace the poslaju as ur agent tht they will ahndle for u but u just need to paid the tax lol

erm what kinda benefit will u get with them being the agent?

can they "settle" for you?

in the end still have to pay the tax right

yup, you are so rite.

ofc forwarding agent companies existed for your "convenient sake" but mind u all that do u ask how much they charge? usually they charge quite a big amount too. assume yr shipment only cost rm1k+. due to you appoint them as your agent for handling matter which cost u over 100 (10% of the shipment) and yet this not included the transportation fee to your door step

usually trading co will hire such service bcoz their shipment is big and high profit margin if u jst buying for self consumed or import some little goods with low profit margin. def unwise to use this way. go to custom and be friendly to them. use yr pr way!!!

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Added on July 10, 2009, 7:48 pmhaha, nothing can say to settle everything one off lar...

no doubt they might have closerelationship with certain officer. but mind u that the whole department consists of few hundreds ppl and do u think possible they can handle everyone to let go your shipment so easily as you thought?

if your agent GURANTEE you to let go shipment "hassle-free" do let me know who they are...

This post has been edited by princess_autumn87: Jul 10 2009, 07:48 PM

true also i'm awaiting my shipment from kitbag.com.
jerseys and some baju.
total about rm1k plus. hope wont kena

Eh....Hi peps,

Quick ques, my stuff get hold by kastam too.. Can I know is there some parking near to that Pos Malaysia or do i need to walk from LCCT ??
Secondly, any idea where I get to check what stuff is tax-able or what not??

My package only consist of cloths (new) + a used charger ( which I left at NZ and sending back by my bro )...
Thx a bunch

You can park directly in the Pos Malaysia. Will pass by a guard house, give your IC or driving licence, then park inside. No need to park outside and walk to the Pos Malaysia, it's freaking hot! No tax for used charger and clothes, if you declare it's used one..then no tax at all. And if new, depending on how many pieces and value. Below RM200, it's tax free.

it is somekind like drug isn't it? otherwise they won't hold the item XD

Thanks... But i think my dumb ass brother wrote the value in 1k ( NZ dollar )...
Some kind of insurance thingy there if they lost the package and get return same value or stuff...
Blah~..... Oh yea.. cloths not used.. cloths are all new

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Added on October 7, 2009, 4:11 pmI wish i know why kena hold..... Hmm..the website dun seems helpful.. But no drugs for sure....

This post has been edited by JessyK: Oct 7 2009, 04:11 PM

Probably can appeal, otherwise they'll charge you based on the value written on the package. Whenever I bought items from overseas, I asked them to declare the items as gift with lower value. Though I'll surely gamble on them.. but anything > RM400 will surely kena tahan one..