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AIRASIA, Services, Complains, & Q&A
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Putraskyline
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 Feb 23 2010, 09:49 AM
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Non-Regular
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QUOTE(cshong @ Feb 22 2010, 12:51 PM) "Cases doesn't mean they are not reliable". Still not worth to take the risk. With AirAsiaGo, you may face the risk of they did not answer your call when anything happened. If you book directly with hotel, you found some problem when you arrived at the hotel, and you show your receipt, at least the staff there will do something (e.g. accommodate you to another hotel free of charge). If you book through AirAsiaGo, the printed receipt only can proof that you book the hotel with AirAsiaGo, it cannot proof that AirAsiaGo send your booking to the hotel. When anything happened, and AirAsiaGo do not answer your call, you will understand why I say all these. However, I am just here to give advice. Follow or not, it is up to you. If anyone still want to use AirAsiaGo / AirAsia GoHoliday, go ahead. But, when anything happened, don't blame me for not giving advice. However, if anyone still want to use AirAsiaGo / GoHoliday to make hotel booking, my other advice: After your booking, call the hotel to confirm that they receive your booking.This should be great advice than anything. Mostly I understand what you are trying to say but personally I don't think booking with AAgo, can go that troublesome. Its easy, few days after booking with AAGo, email and call the hotel you confirm your reservation. |
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Putraskyline
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Feb 26 2010, 04:53 PM
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Non-Regular
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QUOTE(Felice821 @ Feb 26 2010, 02:40 PM) I bought my ticket last 2 months via mobile airasia. So basically, no baggage and Insurance bought during that time. My travel is on May, now I wana buy insurance, is that possible? Another things is, if I do not buy any baggage, whats the default weight that can be check in? If you dont buy anything, you dont have permission to check in bag. You can only bring hand luggage. |
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Putraskyline
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Feb 28 2010, 01:19 PM
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Non-Regular
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QUOTE(kons @ Feb 28 2010, 09:36 AM) No la, they can pay for the check in luggage on the spot. MYR 20 for 15kg and below. Haha...if want to pay at counter, for sure can la  QUOTE(Felice821 @ Feb 26 2010, 02:40 PM) I bought my ticket last 2 months via mobile airasia. So basically, no baggage and Insurance bought during that time. My travel is on May, now I wana buy insurance, is that possible? Another things is, if I do not buy any baggage, whats the default weight that can be check in? |
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Putraskyline
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Feb 28 2010, 07:59 PM
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Non-Regular
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QUOTE(oneeleven @ Feb 28 2010, 05:29 PM) Some AA destinations include a basic allowance of "up to ... kg" Also, remember that the government requires airport tax to be refunded on request. I've got it back a few times from AA but MH has given me the run-around! 111 Ermm...I didnt know that. Which destination for example include basic allowance? |
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Putraskyline
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Mar 2 2010, 03:24 PM
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Non-Regular
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QUOTE(shoduken @ Mar 2 2010, 03:19 PM) guys, there's a new promotion on AirAsia to TAIPEI rm 99. http://www.airasia.com/my/en/promotion/rr0...TPE2ndFrequencybut I click the date travel as informed in that ads, and it turn out rm 300+ go and another rm 300+ back. zzz. the T&C on that ads also state it already included taxes. so is this another advertising scam by AirAsia. Before you conclude everything, read the whole part. QUOTE Convenience Fee is applicable for payments via credit, debit or charge card • fares includes taxes • No Admin Fee is applicable for booking made from 24 June 2009 onwards • seats are limited and may not be available on all flights • valid for new purchases only • all fares are quoted for single journey (one-way) only • all taxes must be paid at the time of purchase • foreign fares are subjected to currency exchange rates • offer is subject to availability, AirAsia Terms and Conditions • no refunds are permitted after payment has been made • guests travelling need to provide all necessary travel documents (eg valid passport, visa where applicable etc) at the time of departure • AirAsia reserves the right to deny guests from boarding without proper documentation • full payment shall be made upon booking • changes to flights and dates are permitted subject to change fees • changes to name are not permitted • only available for online booking at www.airasia.com |
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Putraskyline
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Mar 2 2010, 11:57 PM
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Non-Regular
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Cannot access AA site already. Haiz...
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Putraskyline
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Mar 3 2010, 12:12 AM
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Non-Regular
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QUOTE(stimix @ Mar 3 2010, 12:10 AM) Yeah jam up already...Even at 12midnite just now still up to oct 2010..no yet after Oct.... I got in already.... There goes my Gold Coast |
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Putraskyline
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Mar 3 2010, 12:20 AM
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Non-Regular
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QUOTE(stimix @ Mar 3 2010, 12:13 AM) Walao gold coast at RM149.... Walao cannot laa.....The price already expensive. Should think Asean again. |
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Putraskyline
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Mar 3 2010, 12:01 PM
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Non-Regular
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QUOTE(stimix @ Mar 3 2010, 11:05 AM) Yeah got liao...Funny y'day no such promo price..just now got back  To Goldcoast Austalia 8D7N. Total fare is for 3 pax or RM473/pax return to Goldcoast cheaper than going to taiwan!  : [attachmentid=1465487] Great! I didn't booking any last night because I heard after this sale got 0 fare promotion on late March/Early April for booking till May 2011. I search for February but nothing cheap rates. My Dec schedule have been booked liao. This post has been edited by Putraskyline: Mar 3 2010, 12:02 PM |
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Putraskyline
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Mar 4 2010, 02:28 PM
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Non-Regular
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QUOTE(shoduken @ Mar 4 2010, 02:25 PM) have u guys ever board a plane with around 10+ people only flying? just now I choose seat for my HK trip, only 10+ people occupied the seats (as stated on the graph). is it some haven't choose their seat online / it's just 10+ people on that particular plane boarding to HK? @@ Thats mean only 10 person paid for the chosen seat. Others have/maybe book as well but they are not paying, so AA will give random seat when they checked in. Usually if they are low number of passenger on flight, AA will cancel the flight  This post has been edited by Putraskyline: Mar 4 2010, 02:28 PM |
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Putraskyline
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Mar 5 2010, 06:12 PM
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Non-Regular
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QUOTE(yukisee @ Mar 5 2010, 04:49 PM) Haizz.. dun scare me.. i just book jan 2011 for bkk.. i think early of year shud be alot ppl go travel gua.. haha.. They cancelled the flight and ask to combine with other flight. So thats mean you will reach BKK also but either late or early. |
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Putraskyline
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Mar 5 2010, 11:58 PM
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Non-Regular
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QUOTE(stimix @ Mar 5 2010, 10:41 PM) Well, AA did canceled my flight & I requested for early flight rather than late Evening & they agreed...on 2nd cancelation, they conso the 10am flight to 7am..lagi better..haha I'm experience this also. Thats what I love about AA. Flight at 12 noon and they change me to 8.30am flight. Its better! |
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Putraskyline
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Mar 17 2010, 08:46 PM
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Non-Regular
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QUOTE(Ami Tsun @ Mar 17 2010, 07:53 PM) Ha ha, ya, right, AA is so smart - to make you fork out more money!! It is also quite "tricky" when the GoInsure is added during booking, if you do not want it, you have to click "cancel" and not "yes".. GoInsure was annoying. |
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Putraskyline
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Mar 20 2010, 06:55 PM
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Non-Regular
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QUOTE(stimix @ Mar 19 2010, 09:07 PM) The airport ppl will not stop you from bringing in but try to hide from AA staff-lah bcos they also selling drinking water. No idea on online check-in belum try lagi I bring 500ml mineral water and was stop at LCCT and HKT. They scan using scanner, and told me not allowed to bring to departure hall. 100 ml perfume was okay. This post has been edited by Putraskyline: Mar 20 2010, 06:55 PM |
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Putraskyline
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Mar 20 2010, 11:10 PM
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Non-Regular
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QUOTE(accab @ Mar 20 2010, 11:06 PM) guyz i wanna ask how to remove this "Supersize Medium (Up to 20kg) rm30 lol" how wan remove it Select "no checked bag". |
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Putraskyline
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Mar 20 2010, 11:12 PM
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Non-Regular
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QUOTE(accab @ Mar 20 2010, 11:11 PM) at where ya?before me make payment or wats? Yeah...Before make payment. Edit : After you key in your name, at below, select "No Checked bag" This post has been edited by Putraskyline: Mar 20 2010, 11:14 PM |
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Putraskyline
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Mar 20 2010, 11:21 PM
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Non-Regular
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QUOTE(accab @ Mar 20 2010, 11:14 PM) at where sorry im new online booking.i didn't see "no checked bag"  Attach : Attached thumbnail(s)
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Putraskyline
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Mar 21 2010, 09:50 PM
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Non-Regular
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QUOTE(cshong @ Mar 21 2010, 09:33 PM) Does anybody tried their new premium line 600 85 9999? What is your review? Somebody (few pages back) has used it. |
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Putraskyline
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Apr 12 2010, 03:09 PM
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Non-Regular
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QUOTE(teckhooi @ Apr 12 2010, 01:46 PM) Bought My Flight Ticket. Can I Buy My Baggage Check In With Discount Price? Or Just Proceed To Check In Counter On That Day? Please. Book online under "Manage my booking". Cheaper than check in at counter and pay. |
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Putraskyline
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Apr 12 2010, 03:39 PM
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Non-Regular
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QUOTE(teckhooi @ Apr 12 2010, 03:25 PM) Do I Need Pay Another Conv. Fees? Coz Credit Card Payment From my experience buying seat and bag, there is no additional convenient fees apply. |
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