thats not good enough and too naive actually. even if you delete or reformat the hdd, it can still be recovered back. when i sent my ibook for repairs, the apple centre (in malaysia but i wont name it) actually asked me if i am interested to recover the data from my corrupted hdd. they will send it to s'pore and they charge by the number of mb recovered for you.

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Added on February 23, 2008, 6:28 pmthey added, on a typical basis, it is possible to recover at least 50%

This post has been edited by nokia2003: Feb 23 2008, 06:28 PM

But seriously lets just say if you are sending your PC into service and it's not the HDD that is at fault and you've already gotten the files out of the harddrive, do you think the staffs would go thru the trouble just to see if theres any secretive files hidden on your harddrive? I think people will react only if the thing in infront of them and in edison's case i think he never hidden them files well enough.

maybe yes maybe not

for me, if the customer is super hot woman, i might search

No one is in their right mind to send a PC for repair with personal images inside especially if they are celebs.

Copy everything out to external disk, make sure everything is copied. Delete the original copy in your Mac, and choose "Secure Delete".

Or if you are paranoid, go to Disk Utility, security, erase Free space and choose "35-pass Erase".

you guys ... not every Mac user is that aware of the abilities of their Macs. I'm sticking by my answer.

I'll even say that I've had some VIP customers send Macs and other stuff... really didn't bother looking through, mainly cos I care about them... and would like them to come back.
Beyond that, its seriously not cool to post up customer's private lives.

If I ever found slightly unusual stuff, I would probably inform the customer to secure his stuff, rather than leave it lying around for anyone to see...

I'm gonna make sure I send my Mac to xaw5126 next time I encounter a technical problem

I agree with xaw5126, why border with other people's personal things.

I think Edison case is complicated. however, it teaches us many valuable lessons. The wicked will have to face the consequences he/she has done.

Think twice before committing something that will hurt others.

This post has been edited by sonnettech-asia: Feb 25 2008, 01:18 AM

hope this helps
http://iheartapple.org/post/25634302

after reading that, go here
http://blog.wired.com/27bstroke6/2008/02/r...rchers-dis.html

In the first place, why is this thread targetting Apple Centre's? It may happen to him also even he has a Dell or any Windows operating system as well.

Don't ruin a business reputatiion when the fault lies with human.

if i were edison , i would blame apple and i would sue apple for doing this thing .

i will say the trust has been goinging down a bit . but we as apple user sure defend for apple one .

if you were edison, you can't sue apple for one of their partner's employees being stupid.

Well I just sent my iPod touch to Service Centre due to touch screen hardware problems and I got my songs/videos/some photos in it, I hope and I think the guys over there won't steal my data's for own use or crime purpose and I think they won't do it and have some respect to customers.

About Edison, how come he did not backup or delete the stuff first before servicing it. So dumb.

You already answer it. He's DUMB btw.

Well, i think he's not "tech-savvy" guy la. From what i read, his "PINK" ibook is KO, can't boot. And assuming that he has no knowledge to get the hdd out or what.

Logically, if you got such "data", i bet you sure will get the hdd out no matter what or find a way to delete those "data". Don't know how? Google it la, dumb

Apple won't get sue for his staff action that go across the line. where the line is keep customer information P&C.