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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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mamamia
post Jul 12 2018, 11:21 PM

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FIRst time seeing this type of notification.Attached Image
mamamia
post Jul 15 2018, 09:04 AM

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My friend apply BigPay end May, finally receive his card last week after recard.. first one gone missing.. 2nd Card only receive last week after several follow up.

When activate his card, only have RM20 balance without the RM10 referral rewards. I check my referral, also didn’t get any n notice it still show pending activation for my referral despite he has already activated it..

A bad experience to him with several follow up, ended up still need to call to get back the referral rewards.. yet, not easy to call even during office hour.. he almost want to throw away the card d..

Make me feel guilty to ask him to apply this card.. he said he very regret to apply this card.. somemore need to wait like ages to get card with several follow ups yet still have problem

This post has been edited by mamamia: Jul 15 2018, 09:06 AM
mamamia
post Jul 15 2018, 04:19 PM

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QUOTE(hurtedheart @ Jul 14 2018, 11:11 PM)
May i know the snap IC, can we cross the IC to prevent misuse?
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QUOTE(applesmiley @ Jul 15 2018, 12:39 PM)
I submitted the first time with crossed IC.
It got rejected and I had to resubmit a clean one.
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QUOTE(fruitie @ Jul 15 2018, 02:22 PM)
I crossed and it was accepted.
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I crossed it when I applied mine.. i snap my ic, edit using app to add text n I even put at the middle, btw ic no. n address part, as long as u don block any details.. then will be ok..
mamamia
post Jul 16 2018, 04:11 PM

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QUOTE(JuneResources @ Jul 16 2018, 02:11 PM)
Weird this bigpay card.

I have requested to do the auto-payment deductions from bigpay card.
But on 13 July, it showed "Transaction not permitted to issuer/cardholder". Is it system down during on 13 July that time causing like this?

By the way, I have sufficient amount for deductions. It should b no problem, right?
Any advice or suggestions, guy?

Thanks a lot.
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QUOTE(celaw @ Jul 16 2018, 02:22 PM)
I have Auto Debit to Manulife with BigPay. June auto debit going through smoothly.

However, July auto debit didn't go through and reason same as yours. I had contacted Jonathan from BigPay to help. Their side check and reply me just now that is due to when Manulife submit the claim and accidentally mention it is "Visa Card", not MasterCard.

Before this, I had asked Manulife to check and they replied me that the rejected code they get as below:-

Reason code of credit card declined is:
1  - Do not honour/Declined by issuing bank 
      (Due to Exceeds withdrawal amount limit)
NOTE: I had never withdraw cash from BigPay before.

So I'm asking BigPay to send me the reason they stated and I will forward their email to Manulife and see what happened next.

I have another Auto Debit with GE due on 21 July. Last 2 months auto debit no issue. Let's see any difficulties for this month. Hopefully no. sad.gif
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QUOTE(cybpsych @ Jul 16 2018, 02:28 PM)
similar case few days earlier.

i wonder if Allianz changed their auto-debit mechanism (maybe unlikely) or BigPay did something (e.g. enforced 3D) for ALL payment type? usually for recurring charges or autodebit, they only need 2D payment mode.
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QUOTE(psiloveu @ Jul 16 2018, 02:32 PM)
I visited Allianz last Friday, i checked with the officer and they mentioned company will charge again after one week and then see whether the transaction will go through or not.  Previous months, autodebit is ok for Allianz and Prudential.

At the same day, I used Bigpay for general insurance payment at Allianz office with PIN, success.
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Same case for my Takaful insurnace.. I fill up the authorization form for them to charge to my BigPay.. but, the staff reply n said they unable charge through, with error msg : CARD DO NOT HONOUR

I suspect BigPay no longer accept autodebit txn without PIN or card present to swipe..
mamamia
post Jul 17 2018, 05:14 PM

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QUOTE(ClarenceT @ Jul 17 2018, 12:05 PM)
Unsuccessful payment transaction again this morning!
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What type of txn?
mamamia
post Jul 17 2018, 05:37 PM

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QUOTE(ClarenceT @ Jul 17 2018, 05:31 PM)
Online - Globalpayments (Huawei)
Then I used Maybank card to settle.
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My friend buying online from US website.. key in details n charge through without OTP.. status show pending, next day, the order cancelled n BigPay refunded.. so, not sure is it something which rejected due to no OTP key in
mamamia
post Jul 19 2018, 04:39 PM

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QUOTE(Pebbie @ Jul 19 2018, 04:36 PM)
im downloading the app right now, will test it later when im home. some quick question:

1) is the reload instant?
2) does prepaid card offer same protection with using credit card?
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1. Yes, provided no downtime by the app
2. What type of protection u refer to?
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