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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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cybpsych
post Jul 1 2018, 01:24 PM

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QUOTE(winbj @ Jul 1 2018, 01:19 PM)
Today i unable to topup bigpay with pb quantum master card.Anyone facing the same problem?
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have u read the posts above? possibly bigpay issue.
cybpsych
post Jul 2 2018, 09:46 AM

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QUOTE(fairylord @ Jul 2 2018, 09:36 AM)
Why you want to use foreign cc to top up? Is there a special cc gives good benefit if the MCC match?

By the way, appreciate other member could advice on BigPay Top Up under which MCC.

As for the top up and withdraw whether get banned or suspension, have been discussed heavily. Suggest you use search feature to read the relevant post.

The answer is yes if you do it intentionally.
The answer is no if you do it when needed.
Don't do it when you doubt it.
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foreigners or expats could be holding non Malaysian card.
cybpsych
post Jul 2 2018, 02:50 PM

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QUOTE(BigPayJonathan @ Jul 2 2018, 02:26 PM)
Hey guys, Jonathan from BigPay here. I just created my lowyat account last week and I’m finally taking the time to introduce myself. I’ve been reading this thread on & off for a while and I’m definitely impressed by the overall level of engagement.

We actually discovered some issues through some of your messages and we’ve addressed some / are addressing others. We do have to prioritise though, but we really appreciate when issues are being discovered and feedback is given. We do read!

The reason why we’ve decided to be active on this forum is... because we actually want to build something that enhances the way you use and manage your money. This starts with listening to your feedback and incorporating what we can quickly. Your feedback is heard and drives the direction we take BigPay beyond just an e-wallet or bank. We’re far from being perfect and we’re still figuring out some things as we go, but the goal is definitely to get better and we need to have conversations with our users in order to get there.

That being said, I’d like to stay away as much as possible from personal customer support in here if possible :smile: But I’m happy to point you guys in the right direction.

If you have anything you think we should be better at... Please share!
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hye do we validate the official bigpay rep or a way to proper tag/badge for him (if any)? something like twitter's verified account.
cybpsych
post Jul 2 2018, 04:02 PM

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the only thing i could think of to consolidate mutiple bigpay accounts into 1 main bigpay account is to consolidate the bigpoints.

reload and spending, yes can be done via p2p. but bigpoints are credited to the bigpay account.

if primary bigpay is the main spender which accumulates bigpoints, the secondary bigpay spending (and earning bigpoint) would be a waste.


or, is there a way to transfer bigpoints p2p via bigpay app too?
cybpsych
post Jul 4 2018, 09:09 AM

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new app revision

topup via ebanking. I guess fpx.

bug on the page display. unable to resize once bank page loaded.
cybpsych
post Jul 4 2018, 05:44 PM

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QUOTE(jiaen0509 @ Jul 4 2018, 05:39 PM)
So at the moment is BP provide the QR scan payment to the merchant yet?
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is the feature available in today's app?

it need both parties to involve. bigpay to develop, test, implement, and enable this feature (to recognize the merchant QR) .... and merchants to onboard with them with offers.

why not ask BigPayJonathan if QR Pay is in their pipeline? if yes, does it partner with other QR solutions, e.g. Maybank QRpay or standalone per BNM's ICTF?
cybpsych
post Jul 4 2018, 07:50 PM

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QUOTE(BigPayJonathan @ Jul 4 2018, 06:31 PM)
If you think of it, it's a completely different strategy. Our card is accepted everywhere in the world - not just in Malaysia. Other players need to individually acquire each merchant. In terms of scaleability, it's a bit of a nightmare... We don't want to be limited. We want people to use BigPay absolutely everywhere and for everything. Plus, what happens if your phone's out of battery or if you don't have any signal? When we roll out paywave, I don't see how it won't be just as easy (if not easier) to tap your card rather than going into an app and triggering a QR payment smile.gif But I'm happy to hear y'all opinions on it!
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yep, that's the plus point. instead of acquiring merchants to adopt own wallet, better tag with major card network scheme, visa or mastercard, whereby merchants are available globally. low acquisition cost. just need to other costs for the card-related items.

noted on "paywave". are you referring to visa paywave (hint hint visa option? brows.gif ) or generally as "wave" for your current bigpay mastercard?
cybpsych
post Jul 5 2018, 03:26 PM

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QUOTE(coo|dude @ Jul 5 2018, 03:23 PM)
Any way to use bigPay with jomPay?
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jompay requires bank's internet banking to operate.
cybpsych
post Jul 6 2018, 08:02 AM

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QUOTE(MGM @ Jul 3 2018, 08:36 PM)
Not eligible.
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QUOTE(jkngo2003 @ Jul 3 2018, 08:37 PM)
Already mention there , not entitled for big pay MCC code
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QUOTE(WilliamLim @ Jul 6 2018, 07:59 AM)
Looks like SC rm100 topup to BP not entitled with spin & win campaign
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already been asnwered few days ago.

This post has been edited by cybpsych: Jul 6 2018, 08:03 AM
cybpsych
post Jul 6 2018, 12:07 PM

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QUOTE(facktura @ Jul 6 2018, 12:03 PM)
Whats the billing address for our BigPay?

Is it the same shipping address stated in our BigPay account setting in the apps?
Coz im kinda confused with my billing address bcz i asked to send my card to my office address last time.
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yes, as per address u entered during registration
cybpsych
post Jul 7 2018, 07:37 AM

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QUOTE(fairylord @ Jul 7 2018, 01:16 AM)
Debit card also entitled for cb, any tricks and traps? Where to read details. Mind to share how much minimum or maximum to reload big pay will get the 7% CB?
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read HLB's Digital Day 7/7 offers.

nobody can guarantee 7% cb. a small gamble to try. wait for result to know.
cybpsych
post Jul 7 2018, 10:18 AM

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QUOTE(polarzbearz @ Jul 7 2018, 10:11 AM)
Just wondering how long on average do you guys get your card after verification approval? Mines been longer than a week already seems like some issues with Citylink.

Jonathan has been helping me to follow up (somehow BP email is useless too sweat.gif)
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about 2-3 days, for mine and few of my friends. all in KV area. no issue from citylink.
cybpsych
post Jul 7 2018, 08:43 PM

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QUOTE(cybpsych @ Apr 24 2018, 09:14 AM)
just paid for JPJ transfer of ownership fee, using BigPay card. no issue *phew!*

too bad renew license & roadtax is at cash-only counter.
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QUOTE(stargate8 @ Jul 7 2018, 08:30 PM)
sorry OOT

I wanna ask anyone use bigpay at jpj before?

I intend to renew roadtax at jpj, usually i renew via myeg, but if jpj always got network issue for card payment then i will do it via myeg
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tried at jpj counter. no issue.

depends if the renew licence counter got cc terminal or not. the branch I went doesn't.
cybpsych
post Jul 9 2018, 12:56 PM

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QUOTE(lionking7791 @ Jul 9 2018, 12:49 PM)
@bigpayjonathan just want to check, is it bigpay backend not able to scale the workload which increase significantly?
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they can do. but they need to balance the capacity increase (i.e cost) vs workload projection (i.e. user experience).

not an easy task to do, in a short period of time. need more studies/data analysis to find out sudden workload spike that caused downtime (if this was the scenario).

yesterday's 7hr downtime was their issue, but we dont know (likely wont know the real root cause) WHAT contributed to the downtime, right? smile.gif could be hardware failure, could be unable to handle transaction workload, or could be credit card network down, or bigpay billing system down, etc etc

cybpsych
post Jul 9 2018, 05:15 PM

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QUOTE(TrinitySoul0903 @ Jul 9 2018, 05:12 PM)
im curious know can i just top up biypay by using CC and earn some cc cash back then withdrawal it every month? sorry newbie here...
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2 parts:

"top up biypay by using CC and earn some cc cash" = read post #1 for preferred cards

"withdrawal it every month" = withdrawal feature is available, but over-withdrawing without usage may trigger bigpay to suspend your account (i.e. credit) for further investigation. do not abuse the feature unnecessarily.
cybpsych
post Jul 9 2018, 05:56 PM

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QUOTE(owj @ Jul 9 2018, 05:54 PM)
CRM? Not CDM? Which branch has CRM? What does it do just wondering?
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aiyah those machines u can deposit cash but also ATM lor.
cybpsych
post Jul 10 2018, 02:23 PM

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QUOTE(jiaen0509 @ Jul 10 2018, 02:22 PM)
Anyone tried before to make payment at Great Eastern website by BP?
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usually we auto-debit instead. no issue for my GE autodebit.

you can try though. the GE payment page looks complicated laugh.gif i worried i paid wrong thing or payment not reflected.
cybpsych
post Jul 10 2018, 03:28 PM

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QUOTE(jiaen0509 @ Jul 10 2018, 03:18 PM)
I tried with not enough balance in BP. Unable to proceed.
BP cab auto debit on GE?
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yep, my GE is set to autodebit from BP card. been doing it for 2 months now.
cybpsych
post Jul 11 2018, 03:59 PM

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QUOTE(Barricade @ Jul 11 2018, 03:55 PM)
lol.... so many fanboy here. i'm just saying i won't use it for transactions. i can still use it to withdraw cash. rclxms.gif
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withdraw cash also need the fund from somewhere wat. doh.gif fund doesnt drop from the sky and walk into bigpay wallet mah.

follow your scenario above: if you reload bigpay using cc, but somehow deducted from cc, but not in bigpay, how? laugh.gif what if bigpay banned your account and not allow you to withdraw at all, how?
cybpsych
post Jul 11 2018, 04:23 PM

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QUOTE(Barricade @ Jul 11 2018, 04:14 PM)
That that will never happen? Pftt....... If yes people will be complaing here edi wat.
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lol u havent read those horror stories here! laugh.gif

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