Hi guys,
my friend just bought a chow chow from a local petshop, but after one week the dog died.

It is very sad because this is my friend's first dog and she loved it alot. It is very cute and I even bought alot of treats for it but now its gone.

This all happened on the 4th-5th day after my friend bought the dog, the dog started to have no appetite, lethargic, vomit and have diarrhoea. She is very scared so bring it to see vet immediately. The vet later confirmed the dog as contracted distemper and after staying with the vet for 2 days, the dog cant fight the disease and died. According to the ladyboss, the dog had already had one injection prior to being imported from china but she doesnt have the vaccination card but she told my friend that the dog is healthy.

According to the vet and sources from the internet, it seems there is a period of 14-18days after infection when symptoms of the disease starts to appear. This highly seem to suggest that the dog already had the virus before my friend bought it.

I want to know if the petshop is responsible for this or not? and what action should we take now?

Thanks.

Goodness... which petshop is that?

Anyway, you ask your friend to go back to the shop, and explain. Print out your references as well. It also would be better if you could ask a vet to help you sign a letter about it too.

My friend had 1 case before... tick fever and too serious till can't cure. Angry, my friend went back to the shop after a week he bought the dog, and told the owner. They said no refund. Angrier, he made a complain, wrote 2 letters to the SPCA and MKA, and forwarded to the shop. Scared, the shop quickly made a full refund and took back the dog.

Distemper... normally petshop. Did they vaccinate the chow chow at the shop?

but then will MKA n SPCA do anything about this matter?
are they really reliable?

No lah... they can't do anything but it scared the shopowner. The petshop is actually very popular currently but not a shopping mall petshop. They got so scared, they actually went to my friend's home to pick the dog.

The proper thing is doing a consumer report.... but I think it would take some time to clear lah.

I think I will ask my friend to get the doctor to write a letter.

No they did not vaccinate the dog at the shop because the dog just arrived imported from china. The petshop boss say the dog already had one vaccination there but there is no proof also since she has no vaccination card.

Now quite scared to go to that shop also, the petshop guy boss is a gangster I think, got alot of tattoos on his body one. Then the shop always got alot of his "brothers" there. Hopefully the ladyboss will be reasonable.

Making reports to the consumer's department also takes ages...this a DOG somemore...malay people where give a damn...

Let's not bring race into this.

TS, get your friend's vet to write a letter and a report. If it is distemper, the puppy probably contracted it either at the shop or via transit. Strange though, i believe even imported dogs will have a vaccination card Probably the store will be unwilling to give a refund, they'll probably be able to come to some sort of compromise... surely nobody wants their story (plus incriminating proof) to appear in the daiy papers... word spreads fast among the dog community, and being badmouthed is a surefire way to go bankrupt.

Care to give us the name of the petshop, hopefully no other forumer will get scammed too.

I too have lost a puppy before, and it really hurts My condolences to your friend. Don't let this setback deter her from keeping another puppy.

This post has been edited by madmoz: Dec 2 2007, 11:28 PM

Nono..i not talking bout race here..but then its a dog and its HARAM to malays so i don't think they will like to handle this kind of cases.

Do not keep putting race or religion here. We as Malaysians must respect each other.

Reporting officially to consumer department of course lah take time. There are legal matters. My point is to discuss with the shop owner, if nothing is done, you can give them a scare and see where it goes. Who knows what would happen.... but if what TS said about being gangster-like shopowner, then the friend has to be cautious about it.

The best is of course ask the vet to print out the report and sign, then write a letter about complain and also discuss.

Like what madmoz said, word of mouth can spread fast. Just mention the name, we can spread big word about the shop being untruthful about the pup's health.

well...what was the petshop's name by the way?!!

Do not stray out of the topic. 1 warning.....

You are wrong, they are malays who keep dogs.

TS, So sorry to hear the story.. and I feel pity for the dog! One question, imported dog shall be in quarantine? If the disease is there for around 14-18 days... I think the dog get it from the quarantine or something!? Or it stays long in the petshop before your friend bought it? Is it first vaccination is not enough to protect the puppy from this distemper?

Normal vaccination can fight off most disease?

not really la...cos some disease more powerful de...ned special vac...

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agree v iluv2zz....i know some malay citizen who got GR...very nice somemore...

i dont reli trust those quarantine thingy, few months ago i imported a dog to my friend's house at japan cuz we have no place to keep n didnt wan her to be a stray dog...We just do normal things at clinic, then we went to issue the permit to export dog, they dont reli check also. They are more into documents, when reached japan also...See document n check microchip then can entered jor...since china is such a "good" country. I think to get those document for a dog isn't a hard thing lor...I do bliv the dog got illness before come go complain!! hope your friend will get back what she should get

Well, to be honest it will quite difficult to get full refund in this situation.

Be reasonable when talk to the shop, probably get them the provide you another dog would be the better than empty handed in the end.

Hah, Japan also so easy meh?? I heard from here Peninsular bring dog back Sabah/Sarawak also need 6 weeks quarantine leh....

really? so many procedures in malaysia itself?

stupidbump: yeah, a whole lot of procedures to go through. been through that already >_<

aiks...you send dog from where to where?
can describe abit bout the procedures?