ikr. they have a stream of bad luck lately. but what happened happened lor have to roll with it.

i see..... but if the sc will have this charge, its likely the outside workshop that they're in will also have this charge also.

but if they want to switch to proton sc will kena 500. then total loss another 1k. 1.5k. but possible to nego, total cost 500.

if they stick with current workshop, assuming they charge the same, 1k. most likely non-nego with this party.

PM me the car plate number

I will get Zurich manager to provide you with proper advise

Upon checking and if one discovers got hanky panky, then how ?

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This post has been edited by Selectt: Sep 30 2025, 01:01 PM

how much? low also got limit eh.

i apply online also. jimat agent fee. reduce insured value to match value from mycarinfo. double check it is agree value.

as 2nd hand value quite low like u mention. even declare total loss, i could use the compensate funds to buy same car anytime.

during crash, towing ask me standby 1k as total lost fee (refund if vehicle repaireable). i confident with him. so pay first. thats it.

later official sc say repair can be done. just take longer time order parts.
adjuster gave price. the same month insurance approve. begin task.
i never involve, other than chase repair status.

until car complete, i chase towing to refund. lambat sikit lah.
tapi finally i got back 1k too. steady

if you want to tukang sibuk take over, ask the onwer to contact insurance and authorise you to act on behalf of them due their unavailability to handle the task involved.

owner has difficulty making some decisions and because we live close, become that we have to become close and become involved by proximity. but i digress lah

thats an interesting option, if this goes into that direction, maybe can authorise me or their closer kins.

thanks for the info!

female? same case as my aunt car accident, different relatives in the car say car involve was red, maroon/purple, white... lucky cousin got take photo, was silver.

It is better authorise someone with clear mind to take over and negotiate, but get them to write and confirm, else later they say they never agree to this and that and blame later after you if you take over to help.

Viral it?

But actually whether you can do anything about it or not, it's better to be aware of things that happen to your car, if not later go Proton SC they claim parts changed, they not gonna do repairs or not allow total loss claims or charge more to top up the changed parts that are not covered by the accident, then how? If aware and have evidence, then at least can explain or take next step instead of don't know who is good or who is the one lying.

This post has been edited by AbbyCom: Sep 30 2025, 11:04 PM

I don't know. Situation like this very tricky.

IF the workshop had not actually done anything, to accuse them falsely is slander and if kena slander, never do anything until they are force indirectly to do something. IF the workshop had done something, one better have evidences to back ones claims up.

Yeah I do agree that there is all kinds of hanky panky going on, examples cases where are clients battery kena swap either without their knowledge or misguiding our clients into thinking that our batteries are degrading when it isn't but it's actually still a Good Battery. The demand for 2nd hand battery is strong that that creates all kinds situations. I can only hope my cIients knows where to draw the line during the handover. Got cases workshop wanted to gasak my client's healthy alternator and lucky for her, she decided to check with me first and we together managed to foil that.

The biggest mistake here was allow a 3rd party to tow the vehicle away without getting the insurance company involved first. Will TS family be able to get their vehicle re-towed again without paying those charges, who knows ?