TS, you mentioned the top up cost is above your relative's financial capability, is RM500 above his capability?

For me la, better to pay RM500 to tow the car to Proton SC and get it properly assessed rather than the outside repair shop hanky panky with the repair in the end lagi teruk.

BTW, is the outside worshop Zurich's panel? Sometimes get the car out first then maybe you can see what they might have done to the car (swapped parts, etc). You know Proton parts are hard to come by.

Maybe before towing the car to Proton SC, check if any hanky panky done to the car or not.

Also need to bear in mind, many reports of parts shortage until cars stuck in SC for months also not repaired, so your relative's really stuck between a rock and a hard place if don't want to claim total loss.

This post has been edited by AbbyCom: Sep 29 2025, 05:38 PM

Viral it?

But actually whether you can do anything about it or not, it's better to be aware of things that happen to your car, if not later go Proton SC they claim parts changed, they not gonna do repairs or not allow total loss claims or charge more to top up the changed parts that are not covered by the accident, then how? If aware and have evidence, then at least can explain or take next step instead of don't know who is good or who is the one lying.

This post has been edited by AbbyCom: Sep 30 2025, 11:04 PM