Inb4 Anthony loke mn

no head
no tail

ministers: "we must improve our tourists experience"
malaysians:

Tak kena tepok suda kira untung lor ...

next!

Biadap sungguh

Seems like this mamat is well known

This post has been edited by killdavid: Jun 16 2025, 05:13 PM

1245 ticket but he ask for what time?

hahahahah staff tak tau bahasa englissih kut

Konon you come Malaysia, you speak bahasa

TOPKEK

"Pukul 3 pagi lebih lar... dia mengantuk dan letih.... cuba selesaikan masalah... you kacau dia buat apa... ini olang mahu memburukan nama Melayu...."

I think the bus is late and no announcement/update

it's not even an e-ticket, literally a physical ticket with TBS background

dia pms yitu hari, bini x bagi awal pagi

OMG!

that's why i dont take bus

this is not staff problem, this is that person problem
no hi, no hello, no q
just shove into the face of the staff!

and he is really the staff? no uniform and is that the information counter?

Soalan ke cadangan ni?

“1245 ticket, now what time?”

Macam teka teki

But he never showed you what happened before the enquiry video

Same thing la you go anywhere in the world mesti got some kerek staff

Say no to kerek staffs like this

Honestly the staff cannot answer the question.

He also don't know where the F the bus is right now.

Msia express bus companies treat their bus like aircraft. Must full time ON-THE-ROAD.

My friend pernah experienced, 11pm bus, the bus still stucked somewhere on LPT at 1am. Bus company no arrangements, no replacement. U just wait there lah.

By the time the bus reached TBS it's already 5:30am.

he was attending the guy in blue, can u just wait ur turn and ask nicely?

why video awal awal lagi , nak cari pasal ni .

Mau murah, macam tu lah.

Kesian.....Matcha pun komplen bas kita lewat tak ikut jadual..

Fire this useless bugger banyak lagi yang lebih bersopan nak kerja

Remember experience in Thailand greeted by Thai moi with sweet smiles the minute you disembark

Tak suka boleh balik ya.. hahaha

apa mengantuk dan letih? he's definitely on shift. kalau tak suka layan service orang pigi kerja teknikal sudah. macam everybody owing him attitude.

must listen to both side?

Ah neh feeling entitled and think everyone must serve him or else its country's problem.

Got information counter and bus ticket counter cannot go ask proper channel ah?

This is called cari pasal. Wonders of multiculturalism easy to race bait and hate bait among people.

did you even watch the video.

even i'm not the staff i would reply politely.

but garbage like you exist that makes the world look so bad.

If he can make preparation and hold a camera to record while asking, already obvious ah neh is pencari pasal.

He already planned to bait that non relevant staff knowing he'll be chased away and use the recorded video to give him trouble by making hate viral videos on social media.

Can't you see the whole thing was planned?

A regular random inquisitive person wouldn't record videos while asking for directions and help. It's so obvious intentional.

panggil budak dma tu tiau sama dia
hanna yeo pun dia tiu sudah ahahaha

The recorded video either is acting play/scripted or pre-planned.

Will an average person make recording while asking for directions or bus schedules updates?

Either that or there was an earlier argument prior to the video taking.

More like that guy already done said something to that guy that pissed that guy. Then tried to do it second time but record the interaction. Very sus this bangla/nepal guy.

Kesian, bharat kena 3rd class treatment. Lucky didn't mengamuk like this fella

https://forum.lowyat.net/index.php?showtopic=5527661&

Sudah masuk gate liao, tak boley keluar (ke tingkat atas).

Typical garmen attitude loh

Certain taip need video sebelom
Certain taip do wat all wrong

Problem is ppl like this still able to hold on his job. This country too forgiving

Bangla or Rohingya, cari pasal ka? Didn't invite 1-by-1...

I took many overnight buses in Thailand and all of them is pleasant experience. Friendly staff, toilets at the lower deck of the bus and they gave many drinks and snacks during the trip. There's once i got 2 mineral water + 1 choco drinks + 3 buns for a single trip 😅

Problem with Malaysia customer service, no proper training, when talk to customer need to look at the customer in the eyes… encounter a lot of times in FnB or in service industry … staffs talk to customers without looking at them … very disrespectful … even they are not lansi also appear to be lansi that way … no offence but middle east waiters generally have this problem if you frequent middle eastern restaurants in Malaysia …

At least the staff should say "wait awhile" or tunggu while he layan another. The issue is, the staff simply answered like that. Mangkuk la so many komen like defend here and there.... Many commentators here are otak mangkuk also.

Agama tak ajar adab ke?

This post has been edited by akatsuki_91: Jun 17 2025, 09:19 AM

What u expect from a country like have race superiority mindset.

This is normal day

No need to defend la. On social media already many people say they know this guy and he is rude to them as well

Typical supreme mindset, cannot politely say wait for awhile?

welcome to malaysia 2026

trust me to say that if the victim is orang asing... depend on skin color/country of origin...... some Malaysians won't be backing him/her , or worse.... asking them to return back to own country .

Confirm if white dude then different attitude

yea. one staff life made hard by his other colleagues not following SOP. sometimes I kecian those in frontlines but clueless coz there's inadequate information when customers come and enquire.

I heard bus drivers here tend to break SOP / eg take detours pick up other passengers, or drop off items to friends/loved ones halfway through the journey. Thats why the schedule all lari.

Maybe staff has been asked too many times.
Maybe staff dont know when the bus is gonna arrive.
Maybe staff dont understand.
Maybe staff tired.
Maybe staff bad mood, didnt get from wife.
Maybe staff attending to another customer (in blue cap).
Maybe staff have urgent matter to attend.

but one thing not maybe, but FOR SURE, is as front end service customer, THIS IS NOT the service level he should be giving out.

Can always say, "Sorry sir, i dont understand"
Sorry sir, can you wait your turn.
Sorry sir, can you wait a moment.

TBS should train their staff to interact with customers better.
Already train? then training not enough? not adequate?
Or just staff issue. According to twitter, other people also had issue with the same staff previously.

yes. You will see drive pickup at random places. I guess that is their pocket money.

Stop defending the staff la ~ if the warga asing or questioner misbehaving or did something unwanted, the staff should already call the nearby security/guard (keselamatan) to take action ~ but why he behaved like that?