1245 ticket but he ask for what time?

yea. one staff life made hard by his other colleagues not following SOP. sometimes I kecian those in frontlines but clueless coz there's inadequate information when customers come and enquire.

I heard  bus drivers  here tend to break SOP / eg  take detours  pick up  other  passengers, or drop off items to friends/loved ones  halfway through the journey.  Thats why the schedule all lari.