Honestly the staff cannot answer the question.

He also don't know where the F the bus is right now.

Msia express bus companies treat their bus like aircraft. Must full time ON-THE-ROAD.

My friend pernah experienced, 11pm bus, the bus still stucked somewhere on LPT at 1am. Bus company no arrangements, no replacement. U just wait there lah.

By the time the bus reached TBS it's already 5:30am.