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Shopee App : E-invoice, not received despite clicking send
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UserU
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 Jun 4 2025, 09:01 PM
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CSONLINE2.NET - FREE COUNTER-STRIKE
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QUOTE(tgeoklin @ Jun 4 2025, 04:08 PM) Nope, nvr had any other email. Further can received those emails from Shopee, just not my e-invoice 🤦🏻 And to make it worst, Shopee CS, refuses to manually send it to me and insisted to be hero...... and here we are 3 mths later 😤 Yup, dealing with their CS is same as pulling teeth. A last resort I could think of is to access it on the web and screenshot the invoice there...  |
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TStgeoklin
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Jun 5 2025, 06:39 AM
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QUOTE(UserU @ Jun 4 2025, 09:01 PM) Yup, dealing with their CS is same as pulling teeth. A last resort I could think of is to access it on the web and screenshot the invoice there... Yeah, that's my thought too until I checked with LHDN and apparently, I don't even need a copy as once e-invoice issued, it's already in my name and tied to my TIN ☺️ So now, I just gaming their CS jer 🤣🤣🤣🤣 |
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OPT
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Jun 5 2025, 09:54 AM
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For books, the Shopee e-invoice at the bottom has a table...
Total Including Tax (excl. discount)....
For tax relief purposes, which figure should we use? The discounted price or Total Including Tax (excl discount)?
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TStgeoklin
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Jun 5 2025, 10:26 AM
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QUOTE(OPT @ Jun 5 2025, 09:54 AM) For books, the Shopee e-invoice at the bottom has a table... Total Including Tax (excl. discount).... For tax relief purposes, which figure should we use? The discounted price or Total Including Tax (excl discount)? Actual amount paid ☺️ |
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arrsoo
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Jun 16 2025, 09:19 PM
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shopee keep rejecting my request for an e-invoice. And the reason is due to my address. By default, shopee put the State of my address as "Kuala Lumpur", by right it should be "W.P. Kuala Lumpur".
once I have changed the state from Kuala Lumpur to W.P. Kuala Lumpur, I received the e-invoice after a few minutes
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KenM
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Jun 17 2025, 07:32 AM
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Getting Started
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QUOTE(arrsoo @ Jun 16 2025, 08:19 PM) shopee keep rejecting my request for an e-invoice. And the reason is due to my address. By default, shopee put the State of my address as "Kuala Lumpur", by right it should be "W.P. Kuala Lumpur". once I have changed the state from Kuala Lumpur to W.P. Kuala Lumpur, I received the e-invoice after a few minutes similar to myinvois when entering details... must be MALAYSIA in caps, WILAYAH PERSEKUTUAN KUALA LUMPUR for the other.. |
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