Hi. Currently my unifi plan is 300mbps at RM130 (before tax).

I'm interested with the SWU 5.0 500mbps at RM90.

1. That price RM90 valid forever or just a short period of time, like 6 months only after that back to a original price ?

2. That RM90 plan does it include free phone call ?

3. That RM90 plan, if i got the offer, does TM tehcnician will come to my house for a new installation kit set or it just online upgrade ?

4. Is there a combo with unifiTV plan, let say add few bucks, like maybe add RM20 got free any unifiTV plan ?

5. That RM90 will get me a free TV ?

6. If I want to try get the offer, should I say that i got better offer from other ISP or just says want to terminate only ? If I say got offer, should I say got offer thru telephone call or offer from sales kiosk at shopping mall or from agent social media like fb ?

7. Whats the catch ya? I mean other than TM keep me as their customer, is there any hidden things that I dont know ? Maybe like, the new supposely upgraded speed will reroute me to slowing international cable ? or ping when I play video game will be high ?

Thank you

3. Did TM give you new wifi 6 router ? Does the router better than your previous wifi 5 router ?

tm give new wifi router is crappy
my answer my old ONU + WiFi-5 Asus router batter then new wifi 6 router
due TM WIFI 6 Low Spec compare  WiFi-5 Asus router higher Spec then TM Router Low spec

Mind to share the phone number that call y'all about 500mbps RM90 offer?

Reminder to SWU termination user : TM will contact the phone number registered to the account, not the number you fill on the termination form. If you dont receive the call from Tm please make sure your phone number is registered to the account. Phone number you fill on the termination form basically is for FUN only.

Well cheapskate to buy a router is part of it
The bigger part is because their customer service really not helpful at all
Technician came problem not solved, second appointment still want to charge rm80

celaka
I terminate TIME and apply Unifi terus
If router later got problem only change

Yup, that's what I recall too

No longer possible to have 2 provider simultaneously

2 weeks here still nothing... 

Any calls beyond 600 minutes, charges will be as per below:

- Free calls from fixed to fixed; and
- RM0.10 from fixed to mobile.
- 1-800 is toll free
- 1-300 is chargeable, can't recall how much per minute, if not wrong it's should be RM0.15 per minutes.

I requested first termination during end of July and wait until last week no call. Then I requested second termination last week. And now my account suddenly suspended by them. I got no outstanding.....

Different people different case lo. After chatting with TM via online and now my account back to Active instead of suspended. And TM asked me whether I would like to cancel the termination request, I have to say yes. No choice...

whole day .. im working from home.. so i have been monitoring this about a week.. from morning, noon midnite

Did you configure the ONT authentication for your replacement ONU ?
It is not plug and play you know ? This is not Streamyx.

The password is ONU password. Not the same as the PPPOe authentication password.
Last time i manage to get the password from my old ONU. If not , its quite difficult to get it from TM even if you call their helpline, they wont give you easily.
I didnt set the serial number. It is by default there already.
Maybe you can have a look at this tutorial.
[YOUTUBE LINK]

Just to clarify on the IP matters again,

100Mbps - private IP
300Mbps - private IP
500Mbps - public IP or private IP ?
1Gbps - public IP
2Gbps - public IP

Just to clarify once again , kindly advice 

Because I do have plan to switch to SWU but my concern is for the IP as my streaming stuffs requires public IP. Currently I'm on 1Gbps (Pro Upgrade) RM239 Without Contract

Does this come with basic Unifi TV package?

Only if their existing package comes with free 600 minutes, then it will be grandfathered, else it won't.

Call Unifi and tell them your ONU not working. Let the tech come and setup for you if you cannot manage to get your ONT authentication password . Dont tell them you got a replacement ONU. Kasi con them come to your house , see your huawei ONU not working , then let them configure.

What package you use ? If 500mbps and above is public IP.  300mbps and below all private IP for Unifi.
If Maxis , anyhow u just need to add 10 bucks every month to get public IP .
To confirm whether you have public IP , just login to your router . See that IP address that the router shows match the IP address that speedtest.net shows you. If they are the same, means you get public ip. If different means you get private IP.

Mind to share the contact of the agent? Had been paying for phone calls all these years cause my parents are old timer whom can’t do without homeline.

As a backup incase I didn’t get offered anything by them from this termination request

TM came installed  new ONR for my 1 Gb plan. I asked him to configure it to bridge mode, it didn't work, so I asked him to do normal installation and ask for the GPON credentials so that I can try it later. It appears that it was connected to Wan port instead of Lan 1 port, it worked after I switched. So you can ask nicely 😄

Dynamic IP is dynamically assigned IP addresses. Static IP means that IP reserved for you, always get the same IP. These apply to public and private IP addresses. You have to pay static public addresses,  available for biz plan.

you borrow huawei you friend btu its not plug and play
you need configuration Huawei need fill PLOM PASSOWRD AND SERIAL AND MAC ETC
its TM if you call tm 100 or live chat or email they wont give you
you need request tm technical visit you and they open his Tablet or Phone got details PLOM PASSOWRD AND SERIAL AND MAC ETC you need take photo to save
next time you can fill configuration yourself

Wow, that escalate quicker than I thought.

Edit: Astro website brought me RM139.99.

Edit2: Astro Fibre service is not available at this address at the moment