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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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YoungMan
post May 17 2025, 10:36 PM

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QUOTE(aneip @ May 17 2025, 10:07 PM)
Isn't this a bit a risk? You give request id to TM and hoping TM counter. What if TM just proceed the request? Now you got astro + astro fiber.
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It's a risk,but it's also a reward since Astro fibre is cheaper?
YoungMan
post May 18 2025, 11:03 AM

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QUOTE(GamersFamilia @ May 18 2025, 12:14 AM)
Rm90 for 500mbps, Rm90 for certain period of time, 12 month if im not mistaken, after that i wonder if still rm90 or not
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No, it is fixed Rm90 for 24 months, not yet factor in which ever pack of your Astro subscription.
YoungMan
post May 19 2025, 02:18 PM

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QUOTE(speeder_man @ May 18 2025, 11:44 AM)
The Astro 500Mbps/RM90 is fixed for 24 months only?
How about the Unifi 500Mbps/RM90 one? Permanent?
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I cannot find any T&C specific for the Rm90 plan under Astro. But I believe 24 months is all good, after end of contract can just switch to what ever attractive plan.
YoungMan
post May 23 2025, 09:22 AM

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QUOTE(budaken @ May 22 2025, 08:37 PM)
hi all, checking in.
currently ended contract for 1 year already.
currently on 100mbps package
they keep calling to offer upgrade but i rejected most of the calls.
was browsing the website when i saw the free ipad offer.
is it worth better than SWU?

https://unifi.com.my/devices/smartdeal-ipad
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SWU plan is more worth it.
YoungMan
post May 23 2025, 07:45 PM

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QUOTE(budaken @ May 23 2025, 02:58 PM)
Thank you for the suggestions.
Went to tmpoint and was offered with SWU 5.0

6 months free
Need to take UM for 3 months
100mbps - 79 but no modem change
300mbps - 119
500mbps - 139
My issue right now is my router doesn't output 100mbps, only at 30mbps and the technician checked and confirmed it is the router issue.
So im wondering, if i change the router and the issue still happens, i wasted that purchase. If i renew, then I'm stuck for another 2 years, but hey, new router.
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Just buy your own router. ISP router not that great anyway.
YoungMan
post May 25 2025, 08:08 PM

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QUOTE(eugenecctan @ May 25 2025, 08:00 PM)
Both units cannot turn on. I am now using the allinone router DLINk and manage to setup successfully. Not sure if I can get another Modem replacement from UNIFI as backup. And also now I have to replacement my Xiaomi AX3600 that working perfectly all ths while.
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Unifi modem is not meant as backup. If you have existing working modem just use it. As for router, yes you can surely get free from them with 2 years contract.
YoungMan
post May 26 2025, 09:27 AM

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QUOTE(eugenecctan @ May 25 2025, 08:11 PM)
The 1 they gave me for 1G speed is the DLINK Router Modem. I temporary replaced both my Huawei modem and Xiaomi router with this 1.
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QUOTE(eugenecctan @ May 25 2025, 08:25 PM)
Will update again when the technician come ths Tuesday. Thanks again for your advice. I am currently on the SWU with 1Gb speed for 24 months. That is the reason I don't prefer to renew 2 years contract as I may paying premium without the speed upgrade after 2 years.
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Most likely you get all in one ONU plus router this time.
But what you can do is ask technician to configure as bridge mode, then use your own router.
YoungMan
post May 29 2025, 02:53 PM

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QUOTE(garbanicus @ May 29 2025, 12:41 PM)
Giving up already. Went to TMPoint at Menara TM, said the same thing, SWU 5.0 - 500mbps at RM139 free 6mths.
Asked why so many others getting 500mbps at RM90, they kept asking for proof, give account # to verify.  :confused:

Probably need to switch to Astro already. How good/bad is Astro fibre?  cry.gif
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Did you tell them "Astro offer you Rm90 for 500mbps? If you are existing Astro subscriber, you can sign up their fibre and get a transfer ID. With the transfer ID, burgain with TM for the same offer.

QUOTE(annoymous1234 @ May 29 2025, 01:02 PM)
But I wonder if TM will ask for proof to see we are astro subscribers or not, like bill..
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No. The most they can ask is to see if you have actual transfer ID from Astro fibre.
YoungMan
post May 29 2025, 07:20 PM

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QUOTE(k!nex @ May 29 2025, 04:53 PM)
No free 6 months. No free router also.
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Not a big deal. In long term your plan still cheaper compare to those who paid 139 or 119 for 500mbps. The ISP router not that great also, it is bettter to buy your own router to enjoy the 500mbps connection.
YoungMan
post May 31 2025, 08:42 PM

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QUOTE(nicktaylor @ May 31 2025, 06:23 PM)
Went to KLCC Unifi store just now,

Current package  : Unifi home 500Mbps Pro upgrade (lastime swu sumthing) - Rm119

Deal with 1 lady staff, using the previous script given related to check contract and been contacted by astro for package 500mbps with rm90,

Upon checking contract, mine still active until Sept 2025, she firmly said that cannot give other offer sir, since still in contract but kindly reaffirm that once contracts end there still be other offering they will offer.

Seems they oso know edy to counter our script, i tried oso mention, bout the transfer id, and possibility of astro absorbed my remaining month contract (making story only), but she not even flinch to offer me the current SWU offer. So now at klcc, not like before can just get that offer while still in contract.. Iskk..iskk..

She just said, kindly check properly sir, worried that u pay 2 bills at one time if not done right. Pftt..

Guess will try again my luck later Sept 2025.. Anyways.. Goodluck to others guys.. Penat oii naik klcc nie.. Nseb boleh lepak2 chillies.. Hahha.. ๐Ÿค“
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Your contract still few months away, and everyone knows that early termination need to pay remaining months. Therefore the last part of your script surely won't work because they know Astro cannot be so generous to pay off your remaining months.
YoungMan
post Jun 3 2025, 09:03 AM

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QUOTE(kiritoffx @ Jun 3 2025, 05:22 AM)
[attachmentid=11514289]

can someone tell me the current offer plan with SWU? my contract is about to expire. i want to compare with this astro deals
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Search SWU in this topic, you should find all the posts related to it.
YoungMan
post Jun 4 2025, 08:13 PM

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QUOTE(idoloveyou @ Jun 4 2025, 07:43 PM)
Haha, so you just like, ahh, it's okay, pls cancel my termination?

but still, no harm trying, I am going to try this trick too, same 4 months contract left , Until October 6 2025.

your current package is swu3.0 500mbps 119 right?

there's succesful case with remaining contract, but is walk-in.

if failed might try to do again with transfer request

what make me worry is will unfii don't bother to call and just terminate the service?

good luck.๐Ÿคฃ
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Technically they can just do that, terminate and impose penalty for the 4 remaining months
YoungMan
post Jun 10 2025, 10:32 AM

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QUOTE(hsbb @ Jun 9 2025, 10:54 PM)
The reason they force register unifi mobile with SWU5.0 ??
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If you are in that line of work, it is always recommended to push sales. Hence they get ppl to register Unifi postpaid
YoungMan
post Jun 11 2025, 02:56 PM

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QUOTE(Dyson Jin @ Jun 11 2025, 01:48 PM)
hi all,i wonder what offer can i get..this plan i think few years ago dy..
my parent ala watch unifitv...cannot cancel..currently no contract..
need visit unifipoint soon..
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Looks like you don't have choice... As long as you need the Unifi TV then have to follow standard plan. SWU plan do not include Unifi TV.

QUOTE(ahboy99 @ Jun 11 2025, 02:03 PM)
may i know is it possbile to remove tv pack bundle on my 1gbps plan?

feels redundant especially  i don't use unifi tv to watch.
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Usually cannot remove, if remove also no price discount.

YoungMan
post Jun 13 2025, 01:31 PM

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QUOTE(tng55 @ Jun 13 2025, 12:51 PM)
wow to many demand offer 500Mbps RM90
if too many unifi 500Mbps RM90 subscription
tm willl chance to set Private IP i just guesses  rclxub.gif

because 100Mbps and 300Mbps a lot people subscription that why getting Private IP

mine is SWU 3.0 500Mbps RM119 i will not try method terminate UNIFI online if tm call me offer me 500Mbps RM90
its too risk due Private IP not suitable for me

that why i waiting 1GBPS or 2GBPS Offer
i am very imported Public IP address only
i will never never downgrade
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Good also, maybe can reserve public IP for 2gbps plan, or charge Rm10 for public IP like Maxis.
YoungMan
post Jun 13 2025, 04:59 PM

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QUOTE(imalmighty @ Jun 13 2025, 01:32 PM)
Is 800Mbps plan existent? As of now, it's no longer available for new subscription. What's the lowest known sub fee for this plan as of now? I've just splurged myself new routers, I'm itchy for higher bandwidth to make full use of it๐Ÿ˜
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Just go direct 1gbps. The upload speed is also better at 500mbps instead of only 200mbps upload for 800mbps.

This post has been edited by YoungMan: Jun 13 2025, 05:00 PM
YoungMan
post Jun 15 2025, 10:20 AM

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QUOTE(Ivan Sac @ Jun 13 2025, 07:38 PM)
Is there any promo under SWU for 1Gbps package ?
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I'm not sure if this is SWU promo, but for 1gbps: RM159
6 month free bill, but after 24 months contract, speed revert to 500mbps.
YoungMan
post Jun 16 2025, 09:12 PM

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QUOTE(fruitie @ Jun 16 2025, 04:21 PM)
I stopped using torrents more than 10 years ago, so as a regular user, I'm OK with any IP address. laugh.gif
I used to have public IP on Maxis but since they started charging RM 10 every month, so I stopped it and experienced no difference in speed. I suppose I fall under the typical user category, rather than the advanced users.
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In fact people use hotspot, 4g/5g sim on legal and mod modem yet they still survive. This shows that many actually do not need public IP.

QUOTE(kwss @ Jun 16 2025, 05:10 PM)
The original argument was that public IP will be given depending on monthly payment in the 500Mbps plan.

This is very unlikely because technically the profile is configured by plan. There's no definition of pricing during the technical configuration.

So everyone, go get the 500Mbps at RM90.
Torrent client has support IPv6 for a long time. IPv4 isn't as useful as it sounds today.
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Well said.
YoungMan
post Jun 18 2025, 09:27 AM

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QUOTE(fruitie @ Jun 17 2025, 07:18 PM)
laugh.gif I see. My bad. One of the days, I need to plug in the phone to make a few seconds call to ensure my free 600 minutes are still entitled. laugh.gif
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hahaha, means all this while you can survive without the free calls.

QUOTE(blstz @ Jun 18 2025, 08:25 AM)
went to tm point last saturday to swap my out of contract plan to SWU 300Mbps + all unifi channels @ RM139. submission done.

checked my order on myunifi app later in the evening and saw that my order status is cancelled in the system.

chat with unifi cs and they told me if submission done at tm point, need to wait 3 working days but until today still no progress.

may i know usually how long for new unifi plan to take effect?
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sometimes within the same day, sometimes after few working days. Maybe you can call up 100 to enquire.
YoungMan
post Jun 18 2025, 08:07 PM

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QUOTE(katowwe @ Jun 18 2025, 03:08 PM)
wow, they want see the transer ID ah, so serious
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If you are lucky maybe some customer service won't ask for transfer ID. Some ask to sign up Unifi mobile Rm39.


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