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 HELP! PANEL OWING CLINICS HUGE SUM OF MONEY

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TSkhaiyen92
post Dec 4 2024, 02:04 AM, updated 2y ago

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need help here! just found out after 1 year plus that one healthcare panel that used to be a good payor, is now owing our clinic 43k ringgits in total over span of more than a year. it was my mistake failing to check their payments as they constantly send some emails, but i only realised those are just invoices and no actual payment being done since june 2024. even june 2024 they were paying for august 2023 and missed out the payments for apr, may and june 2023 invoices.

despite calling their customer service line, they kept pushing back the responsibility to the finance department which is only reachable via email. and of course, the email no replies at all. there is also rumours saying some actually went to their office in subang, the office was actually empty!!

i need help here, how to claim back the 43k ringgit from them, hopefully before they chaplap
i believed im not the only victim here. medical, dental and optical peeps, lets stay united and claim back the money from them! iykyk!


This post has been edited by khaiyen92: Dec 4 2024, 10:48 AM
wigneswr
post Dec 4 2024, 03:48 AM

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gashout
post Dec 4 2024, 04:45 AM

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Who's in charge of accounting.. Didn't pay attention to these.
lj0000
post Dec 4 2024, 05:49 AM

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Which one? Time to hire a lawyer and start writing letter of demand
Roadwarrior1337
post Dec 4 2024, 06:12 AM

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U need to learn how to type properly

If this also fail u should not do any business that involve email or online matters
pobox
post Dec 4 2024, 06:54 AM

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43K and you panicked? Your boss wants you to resign?
KenM
post Dec 4 2024, 07:06 AM

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QUOTE(gashout @ Dec 4 2024, 03:45 AM)
Who's in charge of accounting.. Didn't pay attention to these.
*
sounds so odd.. over a year.. his own accountant also no highlight…(perhaps not the full story)..

anakkk
post Dec 4 2024, 07:10 AM

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so you are the clinic? or company HR? :X
gashout
post Dec 4 2024, 07:19 AM

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QUOTE(KenM @ Dec 4 2024, 07:06 AM)
sounds so odd.. over a year.. his own accountant also no highlight…(perhaps not the full story)..
*
how did they submit accounts EOY to LHDN?

such easy thing also didn't pick up.
stormer.lyn
post Dec 4 2024, 07:25 AM

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Find a lawyer specializing in debt recovery.
klmc
post Dec 4 2024, 07:35 AM

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which panel is it ? the name

netflix2019
post Dec 4 2024, 08:10 AM

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QUOTE(pobox @ Dec 4 2024, 06:54 AM)
43K and you panicked? Your boss wants you to resign?
*
QUOTE(KenM @ Dec 4 2024, 07:06 AM)
sounds so odd.. over a year.. his own accountant also no highlight…(perhaps not the full story)..
*
QUOTE(gashout @ Dec 4 2024, 07:19 AM)
how did they submit accounts EOY to LHDN?

such easy thing also didn't pick up.
*
U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.
kira_88
post Dec 4 2024, 08:18 AM

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QUOTE(netflix2019 @ Dec 4 2024, 08:10 AM)
U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.
*
Yes agreed. They maybe good in treating patients but majority of them sucks in bussiness sense. I worked in pharma sales and covers GP clinic and definitely can attest to that.

And panel delaying or skipping payments is actually pretty common already. What some of my doctors do is block all the patients under that panel until they clear of the payments. Since the patients will complaint to their company and within few weeks they will receive their payments.
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post Dec 4 2024, 08:40 AM

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QUOTE(kira_88 @ Dec 4 2024, 08:18 AM)
Yes agreed. They maybe good in treating patients but majority of them sucks in bussiness sense. I worked in pharma sales and covers GP clinic and definitely can attest to that.

And panel delaying or skipping payments is actually pretty common already. What some of my doctors do is block all the patients under that panel until they clear of the payments. Since the patients will complaint to their company and within few weeks they will receive their payments.
*
This is the solution. Make use of patient
SUSBoomwick
post Dec 4 2024, 09:21 AM

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Which panel is that? So busuk one
Porkycorgi5588
post Dec 4 2024, 09:26 AM

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name and shame la
RT8081
post Dec 4 2024, 09:48 AM

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dont shout la, use lowercaps

This post has been edited by RT8081: Dec 4 2024, 09:49 AM
darosha
post Dec 4 2024, 09:53 AM

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wow that's a lot
get lawyer send letter
ask them how to bring the company to court
and how to make them blacklisted in all private clinics/hospitals
Alternate Gabriel
post Dec 4 2024, 10:36 AM

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Recently I searched one of the panel healthcare on Google and found out that one of the popular names also delay on making payment to the clinic until the clinic to block the patient that use the panel healthcare.

But I can't remember the name
tomato people
post Dec 4 2024, 10:39 AM

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We need names of panel...
TSkhaiyen92
post Dec 4 2024, 10:45 AM

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QUOTE(netflix2019 @ Dec 4 2024, 08:10 AM)
U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.
*
I have a few questions for you.
1.⁠ ⁠Since you are good in business, are you one of those millionaires who is wasting time here condemning people instead of giving some constructive opinions?
2.⁠ ⁠If your operating surgeon is good in business instead of surgery, would you be worried treated by him or her?
3.⁠ ⁠Do you know we prepaid our drs for their works and the loss isnt just 43k?
4.⁠ ⁠Do you know those are some hard earned money, not something you can simply hire foreign workers and earning money for you without doing anything?
5.⁠ ⁠Do you know instead of spending money on business courses, we are spending hundred thousands yearly to attend courses? No, you only assume healthcares as businesses. You only deserved to be treated by quacks.
6. Do you know there's such thing called as accountant, who is supposed to be assisting in this kind of matter? they exist for a reason. Dont victim blaming as a keyboard warrior here.

thank you!
TSkhaiyen92
post Dec 4 2024, 10:47 AM

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QUOTE(klmc @ Dec 4 2024, 07:35 AM)
which panel is it ? the name
*
starting with letter H
TSkhaiyen92
post Dec 4 2024, 10:49 AM

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QUOTE(lj0000 @ Dec 4 2024, 05:49 AM)
Which one? Time to hire a lawyer and start writing letter of demand
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may i know whats the next step if they still refused to respond? and is government tribunal court helpful?
TSkhaiyen92
post Dec 4 2024, 10:50 AM

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QUOTE(Boomwick @ Dec 4 2024, 09:21 AM)
Which panel is that? So busuk one
*
Hxxxxxmxxxxxx
TSkhaiyen92
post Dec 4 2024, 10:52 AM

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QUOTE(anakkk @ Dec 4 2024, 07:10 AM)
so you are the clinic? or company HR? :X
*
Both
WaCKy-Angel
post Dec 4 2024, 10:57 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 02:04 AM)
need help here! just found out after 1 year plus that one healthcare panel that used to be a good payor, is now owing our clinic 43k ringgits in total over span of more than a year. it was my mistake failing to check their payments as they constantly send some emails, but i only realised those are just invoices and no actual payment being done since june 2024. even june 2024 they were paying for august 2023 and missed out the payments for apr, may and june 2023 invoices.

despite calling their customer service line, they kept pushing back the responsibility to the finance department which is only reachable via email. and of course, the email no replies at all. there is also rumours saying some actually went to their office in subang, the office was actually empty!!

i need help here, how to claim back the 43k ringgit from them, hopefully before they chaplap       
i believed im not the only victim here. medical, dental and optical peeps, lets stay united and claim back the money from them! iykyk!
*
Report to BNM and insurance association.

Btw why not disclose the insurance company name?
TSkhaiyen92
post Dec 4 2024, 11:02 AM

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QUOTE(WaCKy-Angel @ Dec 4 2024, 10:57 AM)
Report to BNM and insurance association.

Btw why not disclose the insurance company name?
*
ahhh okay then i will just reveal the full name. The company is Healthmetrics, run by a young fella. hope i can get back the money before anything happen to them bangwall.gif bangwall.gif
TSkhaiyen92
post Dec 4 2024, 11:06 AM

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QUOTE(WaCKy-Angel @ Dec 4 2024, 10:57 AM)
Report to BNM and insurance association.

Btw why not disclose the insurance company name?
*
Let me check if those are the correct channels to seek for help! thank you so much biggrin.gif biggrin.gif
zstan
post Dec 4 2024, 11:10 AM

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send letter of demand la doh.gif
lj0000
post Dec 4 2024, 11:11 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 10:49 AM)
may i know whats the next step if they still refused to respond? and is government tribunal court helpful?
*
make sure your invoices are sent with registered letter with evidence of receive
lawyer will go check ssm if the company still exists.
the rest, let lawyer do their job

if you say the office already empty.. then really gg jor
go stalk their ceo linkedin
WaCKy-Angel
post Dec 4 2024, 11:16 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 10:50 AM)
Hxxxxxmxxxxxx
*
Not familiar.

Want to get money just disclose the name no need hide hide.

Make it viral to get attention. Go ask influencers to viral it
TSkhaiyen92
post Dec 4 2024, 11:20 AM

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QUOTE(WaCKy-Angel @ Dec 4 2024, 11:16 AM)
Not familiar.

Want to get money just disclose the name no need hide hide.

Make it viral to get attention. Go ask influencers to viral it
*
go read google reviews then will know whats wrong with them mad.gif mad.gif
WaCKy-Angel
post Dec 4 2024, 11:21 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:02 AM)
ahhh okay then i will just reveal the full name. The company is Healthmetrics, run by a young fella. hope i can get back the money before anything happen to them  bangwall.gif  bangwall.gif
*
QUOTE(khaiyen92 @ Dec 4 2024, 11:20 AM)
go read google reviews then will know whats wrong with them  mad.gif  mad.gif
*
Yeah just saw their review.
1st time hear this TPA though..

KenM
post Dec 4 2024, 11:49 AM

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QUOTE(netflix2019 @ Dec 4 2024, 07:10 AM)
U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.
*
slamak..

leave it to the experts la.. for accounting, let the accountant settle accounts
doctors just concentrate on your specialty!
this kind of money can’t be saved la!.. now see the mess.. LDHN also will start to audit… mampus
SinzChan
post Dec 4 2024, 11:54 AM

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LOD je la
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post Dec 4 2024, 12:04 PM

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How come 2024 almost over now only you realized middle of 2023 punya payment also belum masuk, you need to do this kind of bookkeeping minimum once a year for tax matters at the very least.
anakkk
post Dec 4 2024, 12:05 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:02 AM)
ahhh okay then i will just reveal the full name. The company is Healthmetrics, run by a young fella. hope i can get back the money before anything happen to them  bangwall.gif  bangwall.gif
*
just check their website, seems like they are software provider only, not insurance company :X
anakkk
post Dec 4 2024, 12:10 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:20 AM)
go read google reviews then will know whats wrong with them   mad.gif  mad.gif
*
just read the review, sounds like boss dah songklap the money LOL

This post has been edited by anakkk: Dec 4 2024, 12:10 PM
gashout
post Dec 4 2024, 12:13 PM

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QUOTE(WaCKy-Angel @ Dec 4 2024, 11:16 AM)
Not familiar.

Want to get money just disclose the name no need hide hide.

Make it viral to get attention. Go ask influencers to viral it
*
Viral what use. Close shop means close shop. That's the beauty of sdn bhd..
em_on
post Dec 4 2024, 12:26 PM

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agreed to some members say why didnt disclose the co.
gashout
post Dec 4 2024, 12:33 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:02 AM)
ahhh okay then i will just reveal the full name. The company is Healthmetrics, run by a young fella. hope i can get back the money before anything happen to them  bangwall.gif  bangwall.gif
*
QUOTE(em_on @ Dec 4 2024, 12:26 PM)
agreed to some members say why didnt disclose the co.
*
Above
TSkhaiyen92
post Dec 4 2024, 12:39 PM

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QUOTE(em_on @ Dec 4 2024, 12:26 PM)
agreed to some members say why didnt disclose the co.
*
it's healthmetrics, run by a young pharmacist fella.
TSkhaiyen92
post Dec 4 2024, 12:40 PM

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QUOTE(em_on @ Dec 4 2024, 12:26 PM)
agreed to some members say why didnt disclose the co.
*
it's healthmetrics, run by a young pharmacist fella.
TSkhaiyen92
post Dec 4 2024, 12:41 PM

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QUOTE(anakkk @ Dec 4 2024, 12:05 PM)
just check their website, seems like they are software provider only, not insurance company :X
*
third party administration,for company staffs to claim their medical/dental/optical benefits
TSkhaiyen92
post Dec 4 2024, 12:44 PM

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QUOTE(WaCKy-Angel @ Dec 4 2024, 10:57 AM)
Report to BNM and insurance association.

Btw why not disclose the insurance company name?
*
i contacted them, they said it's not the right channel. tribunal court also cannot
so i guess i have to engage lawyer to issue LOD dry.gif dry.gif
PoorButHumble
post Dec 4 2024, 12:47 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 10:47 AM)
starting with letter H
*
HealthMetrics? biggrin.gif

this panel is very notorious in delaying payment. I used Bupa to claim my chiro session and got the fund in a week time. HealthMetrics need at least a month to reimburse. Can really see their level of efficiency here.

Hope you get to retrieved your money back! all the best.
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post Dec 4 2024, 12:48 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 10:47 AM)
starting with letter H
*
QUOTE(khaiyen92 @ Dec 4 2024, 10:50 AM)
Hxxxxxmxxxxxx
*
Huh no wonder my family doctor refused to sign up for this panel because he said payments are always delayed.

Anyway TS, you have to lawyer up.
anakkk
post Dec 4 2024, 12:59 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 12:41 PM)
third party administration,for company staffs to claim their medical/dental/optical benefits
*
micare better if like that LOL
TSkhaiyen92
post Dec 4 2024, 01:08 PM

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QUOTE(anakkk @ Dec 4 2024, 12:59 PM)
micare better if like that LOL
*
used to be 6 months late, but now 3 months. But at least they are reachable and immediately reimbursed to us.
TSkhaiyen92
post Dec 4 2024, 01:09 PM

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QUOTE(netflix2019 @ Dec 4 2024, 12:48 PM)
1. First u post in public forum then u don't expect armchair millionaires to waste time reply non-constructive opinions? You can do ur own cherry picking and select the opinion u want to hear. Your choice. Other ppl have choice to make too.
2. My neighbor's dog just gave birth to two puppy.... Ya, this got NOTHING to do with anything. Exactly my point. lol
3. It's your bad business model punya pasal. The risk of running a business. There is always risk of "big" company defaulting on payment. I wonder why end of 2024 only u realize they didn't pay. You do your own due diligence. Most ppl wont let the problem fester for 1 year. Usually 3 months no payment already start rejecting patient from said panel insurance.
4. Btw my neighbor's dog that just gave birth. it's a pariah dog they adopted. hahahah. again. what to do with bad business sense? i wonder...
5. my neighbor's dog is white in color....
6. EXACTLY. why are u asking here in public forum? where is your accountant? Just to let u know. Usually when shit happens I will start asking around other clinic's owner about what to do. The last thing i want to do is arguing about what is right and philosophy with armchair millionaire like netflix2019
*
what can my accountant do about it? it's none of her business other than giving me statements
im seeking for help/solution
if you have problem understanding my topic just get lost/go back to primary school

This post has been edited by khaiyen92: Dec 4 2024, 01:10 PM
ListenToTheWind
post Dec 4 2024, 01:12 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 12:44 PM)
i contacted them, they said it's not the right channel. tribunal court also cannot
so i guess i have to engage lawyer to issue LOD dry.gif  dry.gif
*
I personally think that LOD is just a waste of money (free money to the lawyer) @ RM300+ a piece and ended up straight into the dustbin.

Many years ago an organization owe about RM10k, I issued LOD didn't manage to recover the amount, I did a search and the lawyer told me that entity actually had bankrupt. I'm not sure how an entity that's bankrupt still got staff working in the office and student go in/out on daily basis. Maybe they got few entity, they used the company that's bankrupt to contact this kind of cheat, knowing not many will go to the extend to do company profile check for small amount trade and use other company to conduct their daily business.

In the end, I walk in to their office told the purchaser I was there to repossess goods that I supplied due to no payment and on the same day I receive back the full payment they owe.
WaCKy-Angel
post Dec 4 2024, 01:13 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 12:41 PM)
third party administration,for company staffs to claim their medical/dental/optical benefits
*
QUOTE(khaiyen92 @ Dec 4 2024, 12:44 PM)
i contacted them, they said it's not the right channel. tribunal court also cannot
so i guess i have to engage lawyer to issue LOD dry.gif  dry.gif
*
Hmm too bad then.
TSkhaiyen92
post Dec 4 2024, 01:15 PM

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QUOTE(ListenToTheWind @ Dec 4 2024, 01:12 PM)
I personally think that LOD is just a waste of money (free money to the lawyer) @ RM300+ a piece and ended up straight into the dustbin.

Many years ago an organization owe about RM10k, I issued LOD didn't manage to recover the amount, I did a search and the lawyer told me that entity actually had bankrupt. I'm not sure how an entity that's bankrupt still got staff working in the office and student go in/out on daily basis. Maybe they got few entity, they used the company that's bankrupt to contact this kind of cheat, knowing not many will go to the extend to do company profile check for small amount trade and use other company to conduct their daily business.

In the end, I walk in to their office told the purchaser I was there to repossess goods that I supplied due to no payment and on the same day I receive back the full payment they owe.
*
i will try my luck walk in in their office, as what i heard the office is vacated. but some said they went to office and got back the money console.gif

This post has been edited by khaiyen92: Dec 4 2024, 01:15 PM
adamhzm90
post Dec 4 2024, 02:04 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:02 AM)
ahhh okay then i will just reveal the full name. The company is Healthmetrics, run by a young fella. hope i can get back the money before anything happen to them  bangwall.gif  bangwall.gif
*
If you go on linkedin, easily can find their staff there including management level.

PM them as well and make sure they know you are ready to make noise on this
Alternate Gabriel
post Dec 4 2024, 02:11 PM

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Healthmetrics

Not surprised. If u read google review many patient complain
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post Dec 4 2024, 02:11 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 01:15 PM)
i will try my luck walk in in their office, as what i heard the office is vacated. but some said they went to office and got back the money  console.gif
*
Tribunal cannot more than rm5k right

I almost tergolek pipu here no idea ask u where your accountant, your HR etc2 haha. They think all clinic big business.

It happens to me many time before. Just straight give them letter bro. No need LOD. straight sue saja.

Cakap banyak pun tarak guna. Legal system is the only way. But u need to weigh the cost. Rm30-50k to get rm42k? Maybe if u get a family or fren lawyer ok
SUS*lightbringer*
post Dec 4 2024, 03:23 PM

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QUOTE(netflix2019 @ Dec 4 2024, 08:10 AM)
U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.
*
u should see gen z doctor. I went to clinic last month, suspect of dengue. Went to see doctor, doctor asked what happen, i told him my symptom, then I saw he directly type my symptom into google. I decided to called him out, he simply say he is just merely human being, he dont remember a lot of stuff and need to re-study from time to time, hence the googling.
KenM
post Dec 4 2024, 03:55 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 12:09 PM)
what can my accountant do about it? it's none of her business other than giving me statements
im seeking for help/solution
if you have problem understanding my topic just get lost/go back to primary school
*
wow.. never expected this from you..good luck
thxxht
post Dec 4 2024, 04:00 PM

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Get a debt recovery lawyer to advise you. If you need one I can recommend
SUSBoomwick
post Dec 4 2024, 04:15 PM

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QUOTE(*lightbringer* @ Dec 4 2024, 03:23 PM)
u should see gen z doctor. I went to clinic last month, suspect of dengue. Went to see doctor, doctor asked what happen, i told him my symptom, then I saw he directly type my symptom into google. I decided to called him out, he simply say he is just merely human being, he dont remember a lot of stuff and need to re-study from time to time, hence the googling.
*
Wow so lj one
Which clinic is this hiring such classless doctor
BL98
post Dec 4 2024, 04:42 PM

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QUOTE(Boomwick @ Dec 4 2024, 04:15 PM)
Wow so lj one
Which clinic is this hiring such classless doctor
*
Doctors cannot be expert in everything. at least that doctor is honest about it.
SUS*lightbringer*
post Dec 4 2024, 05:34 PM

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QUOTE(Boomwick @ Dec 4 2024, 04:15 PM)
Wow so lj one
Which clinic is this hiring such classless doctor
*
Dont want to say lah. later kena saman. But based on my experience volunteering in Pusat Vaksinasi, I can say most young doctor are unprofessional.


gashout
post Dec 4 2024, 05:45 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 01:09 PM)
what can my accountant do about it? it's none of her business other than giving me statements
im seeking for help/solution
if you have problem understanding my topic just get lost/go back to primary school
*
QUOTE(KenM @ Dec 4 2024, 03:55 PM)
wow.. never expected this from you..good luck
*
Ts attitude is shit. Go scold people lol. All I can say is

DAI SEI. Bodoh now cry help.
gashout
post Dec 4 2024, 05:47 PM

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QUOTE(netflix2019 @ Dec 4 2024, 12:48 PM)
1. First u post in public forum then u don't expect armchair millionaires to waste time reply non-constructive opinions? You can do ur own cherry picking and select the opinion u want to hear. Your choice. Other ppl have choice to make too.
2. My neighbor's dog just gave birth to two puppy.... Ya, this got NOTHING to do with anything. Exactly my point. lol
3. It's your bad business model punya pasal. The risk of running a business. There is always risk of "big" company defaulting on payment. I wonder why end of 2024 only u realize they didn't pay. You do your own due diligence. Most ppl wont let the problem fester for 1 year. Usually 3 months no payment already start rejecting patient from said panel insurance.
4. Btw my neighbor's dog that just gave birth. it's a pariah dog they adopted. hahahah. again. what to do with bad business sense? i wonder...
5. my neighbor's dog is white in color....
6. EXACTLY. why are u asking here in public forum? where is your accountant? Just to let u know. Usually when shit happens I will start asking around other clinic's owner about what to do. The last thing i want to do is arguing about what is right and philosophy with armchair millionaire like netflix2019
*
After spinning so far.. Conclusion is ts was negligent in checking the accounts...


Pikichu
post Dec 4 2024, 06:01 PM

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QUOTE(Alternate Gabriel @ Dec 4 2024, 02:11 PM)
Healthmetrics

Not surprised. If u read google review many patient complain
*
Wow, got people read google review before going to clinic.

I believe local capitalists biz owners call it 'pusing modal' thats why delay payment.
KenM
post Dec 4 2024, 06:05 PM

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QUOTE(gashout @ Dec 4 2024, 04:45 PM)
Ts attitude is shit. Go scold people lol. All I can say is

DAI SEI. Bodoh now cry help.
*
perhaps in kopitiam can la… but this is serious kopitiam.. it’s just an offer of opinion, don’t la be so rude in this category
TSkhaiyen92
post Dec 4 2024, 06:08 PM

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QUOTE(fist_Aileron @ Dec 4 2024, 02:11 PM)
Tribunal cannot more than rm5k right

I almost tergolek pipu here no idea ask u where your accountant, your HR etc2 haha. They think all clinic big business.

It happens to me many time before. Just straight give them letter bro. No need LOD. straight sue saja.

Cakap banyak pun tarak guna. Legal system is the only way. But u need to weigh the cost. Rm30-50k to get rm42k? Maybe if u get a family or fren lawyer ok
*
Ikr those ppl talking as if 43k is kacang to them. In reality maybe cnt even fork out this amount of cash. Coz everyone is keyboard warrior here, speech freedom dont need to take any responsibility one. We paid our drs 40% of those 43k, not just 43k of loss, it’s way more than that, material fees etc.

Emailed them ady but no reply and no direct phone number to the finance.
TSkhaiyen92
post Dec 4 2024, 06:09 PM

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QUOTE(adamhzm90 @ Dec 4 2024, 02:04 PM)
If you go on linkedin, easily can find their staff there including management level.

PM them as well and make sure they know you are ready to make noise on this
*
Will do🙏🙏thank you for the suggestion
TSkhaiyen92
post Dec 4 2024, 06:11 PM

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QUOTE(gashout @ Dec 4 2024, 05:45 PM)
Ts attitude is shit. Go scold people lol. All I can say is

DAI SEI. Bodoh now cry help.
*
So u r the victim blaming type la
Kena rogol because victim dressing too sexy. Not the perogol punya fault

Also, im not crying for help also la. Be a matured adult, cry no use, im here to seek for solution🙂‍↕️

This post has been edited by khaiyen92: Dec 4 2024, 06:13 PM
gashout
post Dec 4 2024, 06:12 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 06:11 PM)
So u r the victim blaming type la
Kena rogol because victim dressing too sexy. Not the perogol punya fault
*
Spin as you like. I'm just a keyboard warrior.
jonthebaptist
post Dec 4 2024, 06:24 PM

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Economy now is quite good now, probably you can give him time to pay you back, maybe just make a settlement with that panel
matrix88
post Dec 4 2024, 06:34 PM

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QUOTE(ListenToTheWind @ Dec 4 2024, 01:12 PM)
I personally think that LOD is just a waste of money (free money to the lawyer) @ RM300+ a piece and ended up straight into the dustbin.

Many years ago an organization owe about RM10k, I issued LOD didn't manage to recover the amount, I did a search and the lawyer told me that entity actually had bankrupt. I'm not sure how an entity that's bankrupt still got staff working in the office and student go in/out on daily basis. Maybe they got few entity, they used the company that's bankrupt to contact this kind of cheat, knowing not many will go to the extend to do company profile check for small amount trade and use other company to conduct their daily business.

In the end, I walk in to their office told the purchaser I was there to repossess goods that I supplied due to no payment and on the same day I receive back the full payment they owe.
*
LOD might be a waste of money, but you still need it if you want to write off the debts in your books, this will be evidence you need for Inland Revenue.
TSkhaiyen92
post Dec 4 2024, 06:49 PM

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QUOTE(Pikichu @ Dec 4 2024, 06:01 PM)
Wow, got people read google review before going to clinic.

I believe local capitalists biz owners call it 'pusing modal' thats why delay payment.
*
Pusing more than a year🙂‍↕️🙂‍↕️
SUSBoomwick
post Dec 4 2024, 06:51 PM

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QUOTE(*lightbringer* @ Dec 4 2024, 05:34 PM)
Dont want to say lah. later kena saman. But based on my experience volunteering in Pusat Vaksinasi, I can say most young doctor are unprofessional.
*
Yea.. most latest doctor are mostly sampah because they never do enough probing diagbosis..

All macam lj, never probe more for a better diagnosis..
And their tactic is, give u 1 medicine first, then charge kao u

After that, will tell u, if 3 days never settle, come back again change medicine..

Mahpugi one la them
Pikichu
post Dec 4 2024, 06:54 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 06:49 PM)
Pusing more than a year🙂‍↕️🙂‍↕️
*
1 year... you very generous.
SUS*lightbringer*
post Dec 4 2024, 07:05 PM

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QUOTE(Boomwick @ Dec 4 2024, 06:51 PM)
Yea.. most latest doctor are mostly sampah because they never do enough probing diagbosis..

All macam lj, never probe more for a better diagnosis..
And their tactic is, give u 1 medicine first, then charge kao u

After that, will tell u, if 3 days never settle, come back again change medicine..

Mahpugi one la them
*
ah yes, exactly. I met a few doctors like this, trial and error only. I give think u sakit this, give u this ubat, in 3 days if not ok, come see me again, we try another one.
SUSBoomwick
post Dec 4 2024, 07:38 PM

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QUOTE(*lightbringer* @ Dec 4 2024, 07:05 PM)
ah yes, exactly. I met a few doctors like this, trial and error only. I give think u sakit this, give u this ubat, in 3 days if not ok, come see me again, we try another one.
*
Yea. Some Clinic GP very sampah and no good heart.

If confirm bacteria infection, then give la 5 days antibiotic..
They first giv u 3 days, and if no clear, ask u come again + 2 days or exchange another brand and kasi 3 or 5 days.

Want to maximize profit, ask patient come kao so many times so charge the consultancy rm50 or 60..

Then most of the medicine from india or bangladesh, and come in big glass bottle. Sometimes dunno those medicine ada quality anot haha
frequency
post Dec 4 2024, 07:51 PM

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ar hmetrics

I had terrible experience with them, where my previous employer engaged with them as our employee insurance panel

They took 2 months couldn't even generate a GL for me, and keep telling me it was hospital side unable to use their system.

With much effort I only got my GL , 2 hours before doing my surgery in the hospital.

How i did that was putting my handphone with speaker, together with the customer support of the hospital and Hellmetrics support walking through their system on how to submit a GL form, and finally we found it was the bug on their system, and the Hellmetrics support asked me to pay first claim later or postpone my surgery appointment until their developer fix the bug.

Best part, I was the one told them hello please use email or fax, then only they proceed with my GL.

This post has been edited by frequency: Dec 4 2024, 07:52 PM
boonwuilow
post Dec 4 2024, 08:56 PM

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Hire debt collector
TSkhaiyen92
post Dec 4 2024, 11:37 PM

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QUOTE(jonthebaptist @ Dec 4 2024, 06:24 PM)
Economy now is quite good now, probably you can give him time to pay you back, maybe just make a settlement with that panel
*
They are owing too many medical and dental clinics right now. Seems like in financial crisis. I hope they wont go bankrupt before getting back my money.
TSkhaiyen92
post Dec 4 2024, 11:42 PM

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QUOTE(frequency @ Dec 4 2024, 07:51 PM)
ar hmetrics

I had terrible experience with them, where my previous employer engaged with them as our employee insurance panel

They took 2 months couldn't even generate a GL for me, and keep telling me it was hospital side unable to use their system.

With much effort I only got my GL , 2 hours before doing my surgery in the hospital.

How i did that was putting my handphone with speaker, together with the customer support of the hospital and Hellmetrics support walking through their system on how to submit a GL form, and finally we found it was the bug on their system, and the Hellmetrics support asked me to pay first claim later or postpone my surgery appointment until their developer fix the bug.

Best part, I was the one told them hello please use email or fax, then only they proceed with my GL.
*
There’s no way the CS can assist me this time. 🥲🥲 luckily you didnt have to pay and claim, they probably gonna take forever to reimburse you
TSkhaiyen92
post Dec 4 2024, 11:44 PM

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QUOTE(boonwuilow @ Dec 4 2024, 08:56 PM)
Hire debt collector
*
Wow didnt know got such service. Thanks 😬
TSkhaiyen92
post Dec 4 2024, 11:49 PM

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QUOTE(keybearer @ Dec 4 2024, 12:04 PM)
How come 2024 almost over now only you realized middle of 2023 punya payment also belum masuk, you need to do this kind of bookkeeping minimum once a year for tax matters at the very least.
*
Actually this is owner punya fault, put every transactions as paid even though havent received any money from the panels. I ady tegur before but he insisted to do this coz he doesnt like to see overdue payments in the list and got no time to trace back. Advice fell onto deaf ears, now in deep shit lo.
TSkhaiyen92
post Dec 4 2024, 11:52 PM

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QUOTE(Boomwick @ Dec 4 2024, 07:38 PM)
Yea. Some Clinic GP very sampah and no good heart.

If confirm bacteria infection, then give la 5 days antibiotic..
They first giv u 3 days, and if no clear, ask u come again + 2 days or exchange another brand and kasi 3 or 5 days.

Want to maximize profit, ask patient come kao so many times so charge the consultancy rm50 or 60..

Then most of the medicine from india or bangladesh, and come in big glass bottle. Sometimes dunno those medicine ada quality anot  haha
*
there could be 100 reasons of having fever/stomachache. To be honest, rarely visit to GP nowadays. Straight to specialists lol
SUSBoomwick
post Dec 5 2024, 12:31 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:52 PM)
there could be 100 reasons of having fever/stomachache. To be honest, rarely visit to GP nowadays. Straight to specialists lol
*
Specialist then expensive lo, but accurate because straight blood test and check, ultrasound mri.. very fast


SUS*lightbringer*
post Dec 5 2024, 10:13 AM

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QUOTE(Boomwick @ Dec 4 2024, 07:38 PM)
Yea. Some Clinic GP very sampah and no good heart.

If confirm bacteria infection, then give la 5 days antibiotic..
They first giv u 3 days, and if no clear, ask u come again + 2 days or exchange another brand and kasi 3 or 5 days.

Want to maximize profit, ask patient come kao so many times so charge the consultancy rm50 or 60..

Then most of the medicine from india or bangladesh, and come in big glass bottle. Sometimes dunno those medicine ada quality anot  haha
*
I usually avoid franchised clinic, like Med*veron, Klinik S*ti, Klinik An*da, Al*m Medic, and others. Those clinic punya doctors all there for the money only, and the medicine they gave us generic, most of the time just rubbish. Nowadays I support all those old, small clinic. Most of the time the doctors really take care of the patients because the name of the clinic and their name is on the line.

Hospital also same. I went to check my nose last week at Sunw*y Hospital, the doctor just say "we try this spray, next month come again, if not working, we try another one. We have a lot of spray to try." while pointing at trays of nasal sprays. Then charge me RM800 for that. Dah la I become guinea pig, have to pay lagi.
SUSBoomwick
post Dec 5 2024, 10:21 AM

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QUOTE(*lightbringer* @ Dec 5 2024, 10:13 AM)
I usually avoid franchised clinic, like Med*veron, Klinik S*ti, Klinik An*da, Al*m Medic, and others. Those clinic punya doctors all there for the money only, and the medicine they gave us generic, most of the time just rubbish. Nowadays I support all those old, small clinic. Most of the time the doctors really take care of the patients because the name of the clinic and their name is on the line.

Hospital also same. I went to check my nose last week at Sunw*y Hospital, the doctor just say "we try this spray, next month come again, if not working, we try another one. We have a lot of spray to try." while pointing at trays of nasal sprays. Then charge me RM800 for that. Dah la I become guinea pig, have to pay lagi.
*
Nasal always feel congested ? Easy to get irritated? And always leaking water ?

I also got kena this. Also buy very expensive spray, fluxinase or something, got steroid one with antihistamine..
End up, my solution is

Makan cholesterol pill
Use air filter inside the house
Open aircond to dry mode to lower down in house humidity
Use a saline water pump rinse, can get in pharmacy. The one i am using is neilmed..
Do lymphnode massages on my own.. back of neck, armpit, below the collarbone..

Result is good.. improvement 90%
SUS*lightbringer*
post Dec 5 2024, 10:27 AM

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QUOTE(Boomwick @ Dec 5 2024, 10:21 AM)
Nasal always feel congested ? Easy to get irritated? And always leaking water ?

I also got kena this. Also buy very expensive spray, fluxinase or something, got steroid one with antihistamine..
End up, my solution is

Makan cholesterol pill
Use air filter inside the house
Open aircond to dry mode to lower down in house humidity
Use a saline water pump rinse, can get in pharmacy. The one i am using is neilmed..
Do lymphnode massages on my own.. back of neck, armpit, below the collarbone..

Result is good.. improvement 90%
*
No. During 2020, I got into accident and broke my nose. I didnt went to hospital at that time because of PKP, I dont want to get quarantine or anything. So I just left it as it is. Fast forward, the broken soft bone inside my nose is blocking the pathway, and mucus accumulate there. So i need the doctor to clear the mucus, and maybe repair my nose because it is crooked at the bridge. Bugger only gave me nasal spray.
SUSBoomwick
post Dec 5 2024, 10:32 AM

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QUOTE(*lightbringer* @ Dec 5 2024, 10:27 AM)
No. During 2020, I got into accident and broke my nose. I didnt went to hospital at that time because of PKP, I dont want to get quarantine or anything. So I just left it as it is. Fast forward, the broken soft bone inside my nose is blocking the pathway, and mucus accumulate there. So i need the doctor to clear the mucus, and maybe repair my nose because it is crooked at the bridge. Bugger only gave me nasal spray.
*
Oh, this one if u already know the problem, then dont delay already.. right direction is to push for surgery to correct back the bone

Step 1.. get a doctor to examine with nose scope

Then, go to CT SCAN to confirm the diagnosis.

Then apply for GL and and wait GL approval

Then admission and procedure.
After all habis + 2 mth follow up, pass all your rceeipt to agent to claim which include

1. Steroid nasal spray
2. Ct scan u paid first
3. 2 mth post follow up

U can try pantai hospital.. doctor kong ming han ENT

This post has been edited by Boomwick: Dec 5 2024, 10:33 AM
anavrin
post Dec 5 2024, 10:33 AM

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bank negara may have jurisdiction over them,,.?
netflix2019
post Dec 5 2024, 10:42 AM

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QUOTE(khaiyen92 @ Dec 4 2024, 11:49 PM)
Actually this is owner punya fault, put every transactions as paid even though havent received any money from the panels. I ady tegur before but he insisted to do this coz he doesnt like to see overdue payments in the list and got no time to trace back. Advice fell onto deaf ears, now in deep shit lo.
*
My guess is you are the "accountant" and the boss is your relatives? family run clinic eh?? Your husband is the associate. lol.

Simple clinic can make a million turnover per year. write it off as bad debt only la. At least u don't have to pay tax for it. Grand scheme of thing, consider it as a tuition fee. This is not the first time insurance panel do this kind of thing. Ask around u will know.

Remember ya. Most ppl commit fraud because they know they can get away with it.

If u really want to fight this till the end. I will suggest u actively find ppl in the same boat as u, share the legal cost and fight it. But someone need to do the coordinator job, and it's a thankless ugly tiring job. See if u want to do it.
SUS*lightbringer*
post Dec 5 2024, 10:55 AM

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QUOTE(Boomwick @ Dec 5 2024, 10:32 AM)
Oh, this one if u already know the problem, then dont delay already.. right direction is to push for surgery to correct back the bone

Step 1.. get a doctor to examine with nose scope

Then, go to CT SCAN to confirm the diagnosis.

Then apply for GL and and wait GL approval

Then admission and procedure.
After all habis  + 2 mth follow up, pass all your rceeipt to agent to claim which include

1. Steroid nasal spray
2. Ct scan u paid first
3. 2 mth post follow up

U can try pantai hospital.. doctor kong ming han ENT
*
I did. I told the doctor my problem. He just gave me the spray and told me to come back again in one month, then try another spray. If not working, then try another spray. if not working, then only do surgery. But fromt he way the doctor explain, mcm die2 donwan surgery.

Anyway thanks for the steps. Will wait until end of the month, if problem still persists, will go to Pantai Hospital to check.
SUSBoomwick
post Dec 5 2024, 11:04 AM

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QUOTE(*lightbringer* @ Dec 5 2024, 10:55 AM)
I did. I told the doctor my problem. He just gave me the spray and told me to come back again in one month, then try another spray. If not working, then try another spray. if not working, then only do surgery. But fromt he way the doctor explain, mcm die2 donwan surgery.

Anyway thanks for the steps. Will wait until end of the month, if problem still persists, will go to Pantai Hospital to check.
*
Better straight away switch doctor.

All his step macam is milking the pre surgery cost
Selling spray and consultation in front, squeeze to max, since he know u are going to initiate insurance claim
SUS*lightbringer*
post Dec 5 2024, 11:24 AM

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QUOTE(Boomwick @ Dec 5 2024, 11:04 AM)
Better straight away switch doctor.

All his step macam is milking the pre surgery cost
Selling spray and consultation in front, squeeze to max, since he know u are going to initiate insurance claim
*
I thought the same too. I told him about my breath smelly, maybe because of tonsil stone. He say just use the spray first. Will definitely change doctor at the end of the month
SUSBoomwick
post Dec 5 2024, 01:22 PM

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QUOTE(*lightbringer* @ Dec 5 2024, 11:24 AM)
I thought the same too. I told him about my breath smelly, maybe because of tonsil stone. He say just use the spray first. Will definitely change doctor at the end of the month
*
As an experience past patient suffering almost similar stuff u got..

1. Do you have gastric gerd issue? Occassional? Or frequent? Coffee drinker?

2. Oral health - got go to dentist check for plaque and tartar.. they form behind the teeth, so frequently get missed out during brushing.


If u got gerd, your sinus will very easy have thick mucus one, and smelly breath..
So settle your gastric / gerd issue by taking pantoprazole for 7 or 14 days..
Then go dentist do a scaling..
Sinus rinse with neilmed.. that bottle need to pour hot boiling water to kill bacteria and mold before use, and also use new boiled water to mix with salt.

U can try and see in 2 weeks time got improvement or not .

SUS*lightbringer*
post Dec 5 2024, 03:23 PM

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QUOTE(Boomwick @ Dec 5 2024, 01:22 PM)
As an experience past patient suffering almost similar stuff u got..

1. Do you have gastric gerd issue? Occassional? Or frequent? Coffee drinker?

2. Oral health - got go to dentist check for plaque and tartar.. they form behind the teeth, so frequently get missed out during brushing.
If u got gerd, your sinus will very easy have thick mucus one, and smelly breath..
So settle your gastric / gerd issue by taking pantoprazole for 7 or 14 days..
Then go dentist do a scaling..
Sinus rinse with neilmed.. that bottle need to pour hot boiling water to kill bacteria and mold before use,  and also use new boiled water to mix with salt.

U can try and see in 2 weeks time got improvement or not .
*
1. No I dont have gerd issue. Yep, heavy coffee drinker. Double shot americano at least 3 times per day
2. I visit my dentist every 6 months for scaling, so no problem with that either. No tartar or plaque buildup.

Will definitely try sinus rinse.
SUSBoomwick
post Dec 5 2024, 03:25 PM

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QUOTE(*lightbringer* @ Dec 5 2024, 03:23 PM)
1. No I dont have gerd issue. Yep, heavy coffee drinker. Double shot americano at least 3 times per day
2. I visit my dentist every 6 months for scaling, so no problem with that either. No tartar or plaque buildup.

Will definitely try sinus rinse.
*
Maybe bad breath is from kopi lo .. haha
Those milk.. later bacteria using milk pergi sinus and the mucus is a good breeding ground for them

Wish u good luck n getting well soon then

This post has been edited by Boomwick: Dec 5 2024, 03:26 PM
SUS*lightbringer*
post Dec 5 2024, 03:50 PM

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QUOTE(Boomwick @ Dec 5 2024, 03:25 PM)
Maybe bad breath is from kopi lo .. haha
Those milk.. later bacteria using milk pergi sinus and the mucus is a good breeding ground for them

Wish u good luck n getting well soon then
*
thanks. I really think its the tonsil stone as I can really feel it in my throat. My dentist keep on saying its nothing there. but it seems like she have no idea what is it.

Anyway thanks for your help, feel like we derailed from the original topic here biggrin.gif biggrin.gif
netflix2019
post Dec 5 2024, 04:08 PM

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QUOTE(*lightbringer* @ Dec 5 2024, 03:23 PM)
1. No I dont have gerd issue. Yep, heavy coffee drinker. Double shot americano at least 3 times per day
2. I visit my dentist every 6 months for scaling, so no problem with that either. No tartar or plaque buildup.

Will definitely try sinus rinse.
*
Exercise daily. Just go out walk a bit 30mins also enough. The crux here is to increase co2 in your body, that will help with blood o2 diffusion.

Breath through your nose. Do nose release exercise

Two important thing to train once u relieved your nose.
- nasal breathing. stop using your mouth to draw air.
- belly breathing. i usually use the 3 4 5 breathing. Draw air 3s, hold it 4s, then release 5s. This is to train your weak diaphragm.

What u are having is mouth breathing issue. It's funny because mouth breather tends to overdose themselves with coffee. It's a vicious cycle, your nose is block, you breath through your mouth, you end up with tonsil enlargement leads to airway obstruction, then it leads to sleep apnea, your sleep quality drops, you wake up tired, you drink coffee, your immunity drops and your nose is block again, then it repeats.
SUSBoomwick
post Dec 5 2024, 04:47 PM

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QUOTE(*lightbringer* @ Dec 5 2024, 03:50 PM)
thanks. I really think its the tonsil stone as I can really feel it in my throat. My dentist keep on saying its nothing there. but it seems like she have no idea what is it.

Anyway thanks for your help, feel like we derailed from the original topic here biggrin.gif  biggrin.gif
*
U feel is tonsil stone and something at your throat but dentist check already and say dont have..

If i am you, i will probably go for a lymph node massage to clear the lymph ans get the lymph fluid moving..
The tonsil is a lymph node also..

Maybe try massaging your back ear, below jaw and jaw line, and head.. see can dislodge the "something is at the throat l" feeling or not
dudester
post Dec 5 2024, 04:58 PM

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debt collector. they charge 30%
gogocan
post Dec 5 2024, 05:05 PM

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1. TS own fault for fail to notice the pattern
2. 43k only no need engage lawyer..what can lawyer do?
3. Block / decline treatment is the best way. When patient start complaining they will pay

ScooterBoi
post Dec 5 2024, 07:01 PM

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QUOTE(khaiyen92 @ Dec 4 2024, 12:41 PM)
third party administration,for company staffs to claim their medical/dental/optical benefits
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Ok, finally understood what's the problem. It's a platform grouping a panel of doctors together; just like a panel of car-repair workshops affiliated to an insurance company.

How to resolve late payments from the platform? First, I think you need to talk with your boss and also read all the documents/contracts when the clinic signed up with the platform.

Then delete the whole thread... if you don't want to be sued for defamation by the platform.


 

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