QUOTE(mitodna @ Nov 16 2024, 01:12 PM)
Just sharing Apple Trade In experience, still not yet receive refund:
19-Oct-2024:
iPad Air M2 - RM2599 with Apple Trade In - with Ambank Installment
20-Oct-2024:
Pickup at TRX
24-Oct-2024:
Trade in final value e-mail received - RM1400
15-Nov-2024:
First installment shown in Ambank CC
16-Nov-2024:
No yet see any trade in value refund
- I guess if it really take up to 21 working days for refund, it should be due by 22-Nov-2024 ?
--
9-Nov-2024:
iPad Mini - RM2199 with with Apple Trade In - with Ambank Installment
14-Nov-2024:
Received thru GDEX
- arranging Apple Trade In pickup, estimated value RM1150
15-Nov-2024:
First installment shown in Ambank CC
QUOTE(fruitie @ Nov 16 2024, 01:18 PM)
I hope you won’t have the trade-in fiasco like I’m having with my 15 Pro Max which hasn’t solved until today. It has been 1.5 months but Apple is also following up for me.
As a token of compensation, they gave me discount RM 500 for my iPad Mini purchase while I wait for it to get it done. As per yesterday’s update from the CS Manager, she told me for my case it was due to bank’s issue and I was using RHB for that transaction. She mentioned there are several banks also affected. I hope all is OK with yours and please follow up with Apple.
Look like same case like u. Normally refund is 14 days and won’t drag for a month.
By the way, I think problem is installment. How to write off when your installment contract begin? It is fixed month-old repayment
Do you all do installment?
This post has been edited by ericlaiys: Nov 16 2024, 02:25 PM