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 Unrequested SMS verification code

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TSaurora97
post Aug 21 2024, 09:28 AM, updated 2y ago

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Yesterday (20/8/24) received an activation key from ARAMEX around 2:04am and then today (21/8/24) received verification code from Disney + Hotstar around 6:13am.

I suspect my phone got hacked or someone using my mobile phone number for something.

Anyone got any suggestion how to handle this?
Pikichu
post Aug 21 2024, 09:29 AM

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Check Disney + Hotstar if your phone has account there, then take appropriate measures.
ZerOne01
post Aug 21 2024, 09:37 AM

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Had the same case but with my email instead. Asked them to remove the account
TSaurora97
post Aug 21 2024, 09:50 AM

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QUOTE(ZerOne01 @ Aug 21 2024, 09:37 AM)
Had the same case but with my email instead. Asked them to remove the account
*
rlly fck up . I suspect it got worse cause I am using CelcomDigi and they partnered with disney hotstar. My unbilled amount jumped from RM 90+ to RM 160+, suspect is an add on content.
hteekay
post Aug 21 2024, 09:57 AM

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QUOTE(aurora97 @ Aug 21 2024, 09:50 AM)
rlly fck up . I suspect it got worse cause I am using CelcomDigi and they partnered with disney hotstar. My unbilled amount jumped from RM 90+ to RM 160+, suspect is an add on content.
*
This is why I'm still using Prepaid.
Pikichu
post Aug 21 2024, 10:01 AM

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QUOTE(hteekay @ Aug 21 2024, 09:57 AM)
This is why I'm still using Prepaid.
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What plan can recommend?
maxpudding
post Aug 21 2024, 10:03 AM

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QUOTE(aurora97 @ Aug 21 2024, 09:50 AM)
rlly fck up . I suspect it got worse cause I am using CelcomDigi and they partnered with disney hotstar. My unbilled amount jumped from RM 90+ to RM 160+, suspect is an add on content.
*
Matchiam kena clone
acbc
post Aug 21 2024, 10:12 AM

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I also kena from Expedia and other travel sites asking for verification code.

I guess someone tried to access my accounts from these sites but unable to use the passwords.
ZerOne01
post Aug 21 2024, 10:13 AM

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QUOTE(aurora97 @ Aug 21 2024, 09:50 AM)
rlly fck up . I suspect it got worse cause I am using CelcomDigi and they partnered with disney hotstar. My unbilled amount jumped from RM 90+ to RM 160+, suspect is an add on content.
*
need to go to their centre already to check
TSaurora97
post Aug 21 2024, 10:14 AM

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bugger trying to access my Shoppee account, luckily, I no longer use them.
TSaurora97
post Aug 21 2024, 10:15 AM

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QUOTE(maxpudding @ Aug 21 2024, 10:03 AM)
Matchiam kena clone
*
how to check kena clone or not?

Is there any app that can scan for malware?? I tried Bitdefender and Trendmicro this morning but nothing.
MakNok
post Aug 21 2024, 10:16 AM

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QUOTE(hteekay @ Aug 21 2024, 09:57 AM)
This is why I'm still using Prepaid.
*
Me too...all Prepaid....Digi, Celcom,Unifi Bebas,Sabah Sim,
Only Postpaid i have is Ambassador.

maxpudding
post Aug 21 2024, 10:17 AM

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QUOTE(aurora97 @ Aug 21 2024, 10:15 AM)
how to check kena clone or not?

Is there any app that can scan for malware?? I tried Bitdefender and Trendmicro this morning but nothing.
*
A colleague also kena

Celcom number

He called up CS, but CS cannot do nothing online

Maybe need to go to their service centre
maxpudding
post Aug 21 2024, 10:20 AM

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Also report to MCMC
poweredbydiscuz
post Aug 21 2024, 10:26 AM

 
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QUOTE(aurora97 @ Aug 21 2024, 09:50 AM)
rlly fck up . I suspect it got worse cause I am using CelcomDigi and they partnered with disney hotstar. My unbilled amount jumped from RM 90+ to RM 160+, suspect is an add on content.
*
Long long time ago kena something like this but with maxshit. They don't care if it's fraud or not and insist the transactions are valid and need to pay. I ported out soon later.
Taikor.Taikun
post Aug 21 2024, 10:31 AM

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Change passwords?
milolauda
post Aug 21 2024, 10:45 AM

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prepaid la


subscribe to monthly unlimited plan , 100Gb+unlimited local calls . rm40.00 Hotlink
TSaurora97
post Aug 21 2024, 10:52 AM

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QUOTE(Taikor.Taikun @ Aug 21 2024, 10:31 AM)
Change passwords?
*
this is like someone spoofed or cloned your phone number. The only other way I see this happening is to terminate the number.
TSaurora97
post Aug 21 2024, 10:53 AM

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QUOTE(maxpudding @ Aug 21 2024, 10:17 AM)
A colleague also kena

Celcom number

He called up CS, but CS cannot do nothing online

Maybe need to go to their service centre
*
fcker hang up on me.

i dont think they are equipped to do anything. They way they talk also like don't want to do work.
TSaurora97
post Aug 21 2024, 10:54 AM

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QUOTE(milolauda @ Aug 21 2024, 10:45 AM)
prepaid la
subscribe to monthly unlimited plan , 100Gb+unlimited local calls . rm40.00 Hotlink
*
Actually my plan is RM 70 with 90gb data 5G and unlimited calls. Looks like prepaid more expensive.

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