Probably can if short term notice, or prove that you already booked and paid and cannot be refunded before they issue cancellation notice.

That's why I always buy travel insurance, most important insurance in life. Let's say you travel in rural Thailand need medical help they can claim helicopter ambulance to Bangkok also can.

From AirAsia, unlikely. AirAsia may have given you a credit, I got RM200 from AirAsia X, which shall be used on D7 flights within 2 years.

You may claim from your credit card, which you used to pay for the flight tickets.