poor audio quality?

poor audio quality?

so still need to call support...make noise....when they offer...tell don use unifi...then ask for voice plan for old man...etc
then get this?

https://biz.unifi.com.my/business/products/...-voice-plus-svp

From the form seems like no need

But company name is mandatory

Can put home business?

Not sure when later they will ask BRN be provided when actual registration....

anyway they are now try to offer Wireless Home Phone plan

How the outcome now?work? rejected? impossible?

So this is what I can get

Reason from agent : Upon checking, your area is in the migration area to Unifi fiber where Cabinet Stop Restore
Replacement plan offered : migrate to the WHP (Wireless home phone) plan
Difference : current plan uses copper cable, the WHP plan uses a wireless signal
Customer will be migrated to the same plan and package. (whatever copper line plan you on, same rental fee and call rate)
Current plan will be terminated if you do not agree to this migration
Contract 12 months after migration completed
Same line number as of now
Notification about the migration should have been sent to the customer via email before (couldn't find any, and I wonder how for those without)
Agent will help open a report to respective team if customer agree to migrate to the WHP plan on support call
Migration team will explain to you the plan change process during a confirmation call
Confirmation call will be made within 3-5 working days (my case)

Report to unifi since my phone suddenly kenot use. They called back to me said they're no longer doing restoration for cooper line asking me to move to Wireless Home Phone with Sim, remain the same number and same price every month. Wonder how the so called Wireless home phone set up? Anyone mind to share?

Its based on their 4G... although they kept saying its 5G based, but when I check the modem/router webgui, it only connect to either band 5 or band 20 (iirc). Basically its P1 if you remember who they are before TM bought them out. Line quality is a mix bag with customers complaining hard to reach us. I even had to set it to only connect to band 5 to prevent it from switching too often and causing instability.

Personally I think better switch to mobile line terus. More stable.

This post has been edited by andrekua2: Dec 12 2024, 04:39 PM

they basically give you a this

https://www.nanominds.cc/whp-s20.html

It's basically a 4g router with a sim card
it connects to 4g
and has a rj11 port on the back for your phone to connect to
there's no wifi or internet, there is a lan port on the back but it's only for changing settings, you won't get an internet connection

it works, but the quality/stability is meh, it likes to randomly lose signal/reboot/etc

So no pulling another new cable(fiber) come in? Just the router+simcard+phone right? I told them i dont want anything else except the phone number I want to keep it since Im already using TIME for internet

nope, just this wireless router kinda thing
you will need to provide power to it of course
the phone will be your old phone reused

put the sim kad inside mobile phone
then u got a smartphone with TM home number

I just have this installed by UNIFI today after I was informed of the cancellation of copper line service. I am now looking for way to reproduce the same setup for my office which split the main connection to two or more phones. would the same phone splitter that used to work, like this

https://shopee.com.my/product/110639516/6603618514

will also work with this 4G router sim card setup ?

to be honest, I have no idea

I guess the only way is to try and see

Does this work for you?
I just tried it today but couldn't get it to work

The phone detects the SIM, and registers onto the 4G/5G network, and shows VoLTE, but can't call out and no one can call in, it just immediately drops the call

No surprise... basically does not work like normal call at all. Its actually VOIP.

Which is weird, because I did log into the WebUI of the thing a long time ago, and in there the call mode is setup as VoLTE and not VoIP, and the VoIP SIP config is left blank

Yeah, I just rechecked and it seems like its running on VOLTE. I thought it was VOIP...