No longer can find any voice plan published under unifi.com.my
line got issue but fixing has been slow and no update when will be resolved...
Any alternate?
Is TM discontinue Fixed Line Home Voice quietly?
Is TM discontinue Fixed Line Home Voice quietly?
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Jun 14 2024, 08:14 AM, updated 2y ago
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#1
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
No longer can find any voice plan published under unifi.com.my
line got issue but fixing has been slow and no update when will be resolved... Any alternate? |
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Jun 17 2024, 06:01 PM
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#2
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(HippyTony @ Jun 14 2024, 11:20 AM) My unifi package comes with 600 minutes free calls per month. No more stand alone phone line as far as I’m aware. I think one of the reasons is the older folks now use WhatsApp to make calls taught by their kids. I have to get a 2nd line for the older folks because of this reason. As for me I have to subscribe to an unlimited calls data plan. Unfortunately the old folks using this copper line here is refused to move on with mobile, and the resident unit is not using unifi, so kinda left with no alternate…But with it broken down now… not sure where it will take us…. Been a week open case with tm n still not resolved yet |
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Jun 17 2024, 09:22 PM
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#3
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(PRSXFENG @ Jun 17 2024, 09:14 PM) They should provide you that 4g router thing that converts the old phone into a 4g phone It sounds to me like getting Unifi Air, without the internet?But not before offering you Unifi first, of which you can politely decline with the reason of old folks don't make use of internet It will require a recontract of 12 months Then the cost?higher than the copper rental 25? |
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Jun 22 2024, 06:05 PM
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#4
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(lj0000 @ Jun 17 2024, 11:19 PM) https://biz.unifi.com.my/business/products/...-voice-plus-svp I believe you need a BRN to register for this...Still available under business package Rm30 per month |
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Jun 22 2024, 06:36 PM
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#5
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
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Jun 22 2024, 06:37 PM
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#6
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
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Jun 22 2024, 06:55 PM
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#7
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(lj0000 @ Jun 22 2024, 06:42 PM) But company name is mandatory |
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Jun 22 2024, 08:11 PM
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#8
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(lj0000 @ Jun 22 2024, 06:58 PM) Not sure when later they will ask BRN be provided when actual registration....anyway they are now try to offer Wireless Home Phone plan lj0000 liked this post
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Jun 22 2024, 08:39 PM
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#9
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
So this is what I can get
Reason from agent : Upon checking, your area is in the migration area to Unifi fiber where Cabinet Stop Restore Replacement plan offered : migrate to the WHP (Wireless home phone) plan Difference : current plan uses copper cable, the WHP plan uses a wireless signal Customer will be migrated to the same plan and package. (whatever copper line plan you on, same rental fee and call rate) Current plan will be terminated if you do not agree to this migration Contract 12 months after migration completed Same line number as of now Notification about the migration should have been sent to the customer via email before (couldn't find any, and I wonder how for those without) Agent will help open a report to respective team if customer agree to migrate to the WHP plan on support call Migration team will explain to you the plan change process during a confirmation call Confirmation call will be made within 3-5 working days (my case) |
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