No longer can find any voice plan published under unifi.com.my
line got issue but fixing has been slow and no update when will be resolved...
Any alternate?
Is TM discontinue Fixed Line Home Voice quietly?
Is TM discontinue Fixed Line Home Voice quietly?
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Jun 14 2024, 08:14 AM, updated 2y ago
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#1
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
No longer can find any voice plan published under unifi.com.my
line got issue but fixing has been slow and no update when will be resolved... Any alternate? |
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Jun 14 2024, 10:14 AM
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#2
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Senior Member
6,786 posts Joined: Oct 2008 From: Kuala Lumpur |
TM no longer want to maintain copper line, partly because of cable theft. Fix line is now bundled with Unifi fibre broadband.
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Jun 14 2024, 10:55 AM
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#3
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Senior Member
1,007 posts Joined: Nov 2006 |
They have not been updating the details about the voice product… as far as I know the charging block is still in 60 seconds.
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Jun 14 2024, 11:20 AM
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#4
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Senior Member
1,053 posts Joined: Oct 2016 From: HKG tsai |
My unifi package comes with 600 minutes free calls per month. No more stand alone phone line as far as I’m aware. I think one of the reasons is the older folks now use WhatsApp to make calls taught by their kids. I have to get a 2nd line for the older folks because of this reason. As for me I have to subscribe to an unlimited calls data plan.
This post has been edited by HippyTony: Jun 14 2024, 11:23 AM |
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Jun 14 2024, 11:52 AM
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#5
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All Stars
13,460 posts Joined: Jan 2012 |
They have move everything over to VOIP. Our company has copper line and it was troublesome everytime it rains. Recently it was down again and TM literally told us they are dismantling the box and moved everything to fibre. Since we do not have fibre service, they gave us these 5G modem which connects to landlines phone. It was not stable at all and customers are claiming calls are hard to get through.
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Jun 14 2024, 12:54 PM
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#6
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Senior Member
1,053 posts Joined: Oct 2016 From: HKG tsai |
Just remember, sometime last year TM stopped all old copper wire landline and all Streamyx customers had to upgrade to fiber optic where applicable. My SIL was one of them.
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Jun 14 2024, 01:00 PM
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#7
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Senior Member
1,261 posts Joined: Oct 2009 |
Question
My shop have land line from 2 decade ago barely use, got unifi also ada number too but also barely use mostly contact my company mobile or my personal mobile If i terminate the old landed line will this number go to new owners and accidentally my customer still calling this old number and accidentally annoyed the new owners? anyone have experience? |
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Jun 14 2024, 01:41 PM
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#8
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Senior Member
2,607 posts Joined: Nov 2020 |
old school "POTS" (Plain Old Telephone service) is dead you have to subscribe to their fiber service to get a landline number for old customers, they encourage you to signup for unifi, but if you dont, they provide a "Nanominds WHP-S20" which appears to be a rebranded ZLT S20 4g router with wifi features removed which your old landline phone will connect to the experience is kinda poor as the router randomly looses signal and the ringer behaves like "on for 2 sec, off for 2 sec, repeat" which is not super good as you may think the call has dropped while moving over to pick up the phone Anonymous34 liked this post
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Jun 14 2024, 02:17 PM
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#9
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Senior Member
4,333 posts Joined: Jan 2003 |
I was given a VOIP port which is attached with a cordless phone when I first subscribed to Unifi Fibre in 2014. It has a 03-xxxxxxxx number which I believe is considered a land line. However I rarely use it to make calls. |
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Jun 14 2024, 03:34 PM
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Senior Member
1,972 posts Joined: Jan 2003 |
I have old number with copper. Requested TM to port the old number to use with Unifi VOIP.
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Jun 14 2024, 05:06 PM
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#11
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Senior Member
4,333 posts Joined: Jan 2003 |
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Jun 17 2024, 06:01 PM
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#12
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(HippyTony @ Jun 14 2024, 11:20 AM) My unifi package comes with 600 minutes free calls per month. No more stand alone phone line as far as I’m aware. I think one of the reasons is the older folks now use WhatsApp to make calls taught by their kids. I have to get a 2nd line for the older folks because of this reason. As for me I have to subscribe to an unlimited calls data plan. Unfortunately the old folks using this copper line here is refused to move on with mobile, and the resident unit is not using unifi, so kinda left with no alternate…But with it broken down now… not sure where it will take us…. Been a week open case with tm n still not resolved yet |
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Jun 17 2024, 09:14 PM
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#13
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Senior Member
2,607 posts Joined: Nov 2020 |
QUOTE(dinozilla @ Jun 17 2024, 06:01 PM) Unfortunately the old folks using this copper line here is refused to move on with mobile, and the resident unit is not using unifi, so kinda left with no alternate… They should provide you that 4g router thing that converts the old phone into a 4g phoneBut with it broken down now… not sure where it will take us…. Been a week open case with tm n still not resolved yet But not before offering you Unifi first, of which you can politely decline with the reason of old folks don't make use of internet It will require a recontract of 12 months Anonymous34 and dinozilla liked this post
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Jun 17 2024, 09:22 PM
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#14
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(PRSXFENG @ Jun 17 2024, 09:14 PM) They should provide you that 4g router thing that converts the old phone into a 4g phone It sounds to me like getting Unifi Air, without the internet?But not before offering you Unifi first, of which you can politely decline with the reason of old folks don't make use of internet It will require a recontract of 12 months Then the cost?higher than the copper rental 25? |
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Jun 17 2024, 09:42 PM
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Senior Member
2,770 posts Joined: May 2008 |
SIM Card 2G Fixed Wireless Phone is the answer
design like old copper phone |
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Jun 17 2024, 10:01 PM
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#16
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Senior Member
2,607 posts Joined: Nov 2020 |
QUOTE(dinozilla @ Jun 17 2024, 09:22 PM) It sounds to me like getting Unifi Air, without the internet? Sorta, it's a https://nanominds.cc/whp-s20.htmlThen the cost?higher than the copper rental 25? It's basically a 4g router with the wifi part of it removed For me, the original price was maintained |
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Jun 17 2024, 10:02 PM
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#17
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Senior Member
2,607 posts Joined: Nov 2020 |
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Jun 17 2024, 11:15 PM
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Senior Member
2,770 posts Joined: May 2008 |
QUOTE(PRSXFENG @ Jun 17 2024, 10:02 PM) Well, TM doesn't have a 2G network, so they're forced to give you a 4g router to allow the phone to connect up onto the Unifi Mobile network ![]() TM 2G domestic roaming to maxis PRSXFENG liked this post
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Jun 17 2024, 11:19 PM
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#19
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Senior Member
2,197 posts Joined: Jan 2003 |
https://biz.unifi.com.my/business/products/...-voice-plus-svp
Still available under business package Rm30 per month |
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Jun 22 2024, 06:05 PM
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#20
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Senior Member
1,680 posts Joined: Jan 2003 From: Cyberjaya |
QUOTE(lj0000 @ Jun 17 2024, 11:19 PM) https://biz.unifi.com.my/business/products/...-voice-plus-svp I believe you need a BRN to register for this...Still available under business package Rm30 per month |
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