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 Is TM discontinue Fixed Line Home Voice quietly?

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TSdinozilla
post Jun 14 2024, 08:14 AM, updated 2y ago

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No longer can find any voice plan published under unifi.com.my
line got issue but fixing has been slow and no update when will be resolved...

Any alternate?
YoungMan
post Jun 14 2024, 10:14 AM

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TM no longer want to maintain copper line, partly because of cable theft. Fix line is now bundled with Unifi fibre broadband.
Hummingbird
post Jun 14 2024, 10:55 AM

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They have not been updating the details about the voice product… as far as I know the charging block is still in 60 seconds.
HippyTony
post Jun 14 2024, 11:20 AM

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My unifi package comes with 600 minutes free calls per month. No more stand alone phone line as far as I’m aware. I think one of the reasons is the older folks now use WhatsApp to make calls taught by their kids. I have to get a 2nd line for the older folks because of this reason. As for me I have to subscribe to an unlimited calls data plan.

This post has been edited by HippyTony: Jun 14 2024, 11:23 AM
andrekua2
post Jun 14 2024, 11:52 AM

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They have move everything over to VOIP. Our company has copper line and it was troublesome everytime it rains. Recently it was down again and TM literally told us they are dismantling the box and moved everything to fibre. Since we do not have fibre service, they gave us these 5G modem which connects to landlines phone. It was not stable at all and customers are claiming calls are hard to get through.
HippyTony
post Jun 14 2024, 12:54 PM

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Just remember, sometime last year TM stopped all old copper wire landline and all Streamyx customers had to upgrade to fiber optic where applicable. My SIL was one of them.
zuozi
post Jun 14 2024, 01:00 PM

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Question
My shop have land line from 2 decade ago barely use, got unifi also ada number too but also barely use mostly contact my company mobile or my personal mobile

If i terminate the old landed line will this number go to new owners and accidentally my customer still calling this old number and accidentally annoyed the new owners? anyone have experience?
PRSXFENG
post Jun 14 2024, 01:41 PM

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old school "POTS" (Plain Old Telephone service) is dead

you have to subscribe to their fiber service to get a landline number

for old customers, they encourage you to signup for unifi, but if you dont, they provide a "Nanominds WHP-S20" which appears to be a rebranded ZLT S20 4g router with wifi features removed which your old landline phone will connect to

the experience is kinda poor as the router randomly looses signal
and the ringer behaves like "on for 2 sec, off for 2 sec, repeat"
which is not super good as you may think the call has dropped while moving over to pick up the phone
SUSraynman
post Jun 14 2024, 02:17 PM

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user posted image

I was given a VOIP port which is attached with a cordless phone when I first subscribed to Unifi Fibre in 2014.

It has a 03-xxxxxxxx number which I believe is considered a land line.

However I rarely use it to make calls.
rip_code
post Jun 14 2024, 03:34 PM

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I have old number with copper. Requested TM to port the old number to use with Unifi VOIP.
SUSraynman
post Jun 14 2024, 05:06 PM

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QUOTE(rip_code @ Jun 14 2024, 03:34 PM)
I have old number with copper. Requested TM to port the old number to use with Unifi VOIP.
*
Did they charge for the service?
TSdinozilla
post Jun 17 2024, 06:01 PM

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QUOTE(HippyTony @ Jun 14 2024, 11:20 AM)
My unifi package comes with 600 minutes free calls per month. No more stand alone phone line as far as I’m aware. I think one of the reasons is the older folks now use WhatsApp to make calls taught by their kids. I have to get a 2nd line for the older folks because of this reason. As for me I have to subscribe to an unlimited calls data plan.
*
Unfortunately the old folks using this copper line here is refused to move on with mobile, and the resident unit is not using unifi, so kinda left with no alternate…
But with it broken down now… not sure where it will take us….
Been a week open case with tm n still not resolved yet
PRSXFENG
post Jun 17 2024, 09:14 PM

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QUOTE(dinozilla @ Jun 17 2024, 06:01 PM)
Unfortunately the old folks using this copper line here is refused to move on with mobile, and the resident unit is not using unifi, so kinda left with no alternate…
But with it broken down now… not sure where it will take us….
Been a week open case with tm n still not resolved yet
*
They should provide you that 4g router thing that converts the old phone into a 4g phone

But not before offering you Unifi first, of which you can politely decline with the reason of old folks don't make use of internet

It will require a recontract of 12 months

TSdinozilla
post Jun 17 2024, 09:22 PM

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QUOTE(PRSXFENG @ Jun 17 2024, 09:14 PM)
They should provide you that 4g router thing that converts the old phone into a 4g phone

But not before offering you Unifi first, of which you can politely decline with the reason of old folks don't make use of internet

It will require a recontract of 12 months
*
It sounds to me like getting Unifi Air, without the internet?
Then the cost?higher than the copper rental 25?
JLA
post Jun 17 2024, 09:42 PM

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SIM Card 2G Fixed Wireless Phone is the answer

design like old copper phone


PRSXFENG
post Jun 17 2024, 10:01 PM

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QUOTE(dinozilla @ Jun 17 2024, 09:22 PM)
It sounds to me like getting Unifi Air, without the internet?
Then the cost?higher than the copper rental 25?
*
Sorta, it's a https://nanominds.cc/whp-s20.html
It's basically a 4g router with the wifi part of it removed

For me, the original price was maintained
PRSXFENG
post Jun 17 2024, 10:02 PM

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QUOTE(JLA @ Jun 17 2024, 09:42 PM)
SIM Card 2G Fixed Wireless Phone is the answer

design like old copper phone
*
Well, TM doesn't have a 2G network, so they're forced to give you a 4g router to allow the phone to connect up onto the Unifi Mobile network
JLA
post Jun 17 2024, 11:15 PM

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QUOTE(PRSXFENG @ Jun 17 2024, 10:02 PM)
Well, TM doesn't have a 2G network, so they're forced to give you a 4g router to allow the phone to connect up onto the Unifi Mobile network
*
user posted image

TM 2G domestic roaming to maxis
lj0000
post Jun 17 2024, 11:19 PM

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https://biz.unifi.com.my/business/products/...-voice-plus-svp

Still available under business package
Rm30 per month
TSdinozilla
post Jun 22 2024, 06:05 PM

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QUOTE(lj0000 @ Jun 17 2024, 11:19 PM)
https://biz.unifi.com.my/business/products/...-voice-plus-svp

Still available under business package
Rm30 per month
*
I believe you need a BRN to register for this...

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