Perhaps this Japanese restaurant owner doesn't know what is "Janji Melayu", it is totally different from "Janji Jepun".

Based on how evasive the answer below is, I suspect they booked and had cold feet

Saya memaklumkan pada mereka bahawa sekiranya kami jadi kesana, kami akan menghubungi terlebih dahulu pihak mereka dan jangka masa yang akan kami tiba adalah dalam pukul 1.30pm waktu di Jepun sekiranya kami jadi ke sana.

If I do come I'll call. And oh yeah if i do come it will be 1:30 PM.

Bit weird way of just asking if they can cater for x amount of ppl

answer from Kampungstay Holiday

Kampungstay Holiday
Assalamualaikum.
Alhamdulillah. Baru berkesempatan nak menjawab semua persoalan, maklumlah kami membawa group warga emas yang pergerakan mereka agak terhad.
Saya sudah menghubungi pihak restoran sebentar tadi untuk menghuraikan semua kecelaruan yang telah terjadi.
Kisahnya,
Ye, memang betul pihak kami menghubungi restoran tersebut.
Kami bertanyakan samada di restoran tersebut adakah dapat menampung 25pax dr group kami.
Kami melakukan survey untuk memilih tempat yang terbaik untuk group warga emas kami ini.
Saya memaklumkan pada mereka bahawa sekiranya kami jadi kesana, kami akan menghubungi terlebih dahulu pihak mereka dan jangka masa yang akan kami tiba adalah dalam pukul 1.30pm waktu di Jepun sekiranya kami jadi ke sana.
Memandangkan harga yang tinggi dan lokasi yang agak jauh dari tempat kami, kami menukar ke restoran yang berdekatan dimana makcik2 dari group kami mudah untuk berjalan.
Kami ingin memaklumkan yang mana pihak TIDAK SAMA SEKALI memberikan greenlight untuk mereka masak.
Saya berharap tuan puan boleh menilai dari penerangan pihak kami.
Saya telah menghubungi En Muski Yusof dan menerangkan segalanya.
Saya meminta isu ini di hentikan agar tiada tindakan susulan dari pihak kami.
Terima kasih

Kalau dah tau restoran jauh nape tanya dorang? You know Japanese is very efficient. When you call and inquire, they will consider you are coming for sure already. Thats how Japanese work.

Perhaps this Japanese restaurant owner doesn't know what is "Janji Melayu", it is totally different from "Janji Jepun".

Just because they called, doesnt mean it is confirmed.

It could be just a miscommunication.

next time ask for deposit

This is why I'll not travel to Japan for the foreseeable future. So many dumb fucks ruining the tourism and not to forget the guailos there who are obnoxious

Just because they called, doesnt mean it is confirmed.

It could be just a miscommunication.

That's the same reason why we cannot have good things.

People trust you and don't require deposits you take advantage. Like that in future don't complain when you need to pay upfront before receiving food. Pay first then only get served.

All orders no deposit not proceed!

no harm requesting for deposit if customer want to make large reservation lor.....it's customer's choice if they want to proceed with term of deposit or not.......as a business, they need to safeguard themselves from last minute cancellation.

Perhaps this Japanese restaurant owner doesn't know what is "Janji Melayu", it is totally different from "Janji Jepun".

there's a difference between asking a question vs a reservation

and in this case, it's a reservation