from my personal experience using power automate, even in various other task, it's a hit or miss.
majority of the time work as intended, but there are also high number of times where it just doesn't work.

anyhow, ask your company dont so kiamsap la.
my company white contract also gov them M365 license.

Now is the customer do not want to add those outsource staff to the microsoft teams.....

And the company like to use outsource staff

Now is not license problem.



Customer do not want to use whatsapp.

They want to use microsoft teams to inform machine down ...





"Secure cloud services:

Teams
OneDrive
SharePoint
Exchange
Word
Excel
PowerPoint
Outlook"

This post has been edited by plouffle0789: Apr 25 2024, 03:11 AM

You tried this method no issue?

// C# code example for Power Automate flow

using System;

class Program
{
static void Main()
{
// Trigger: Microsoft Teams message
string teamsMessage = "This is a message from Microsoft Teams.";

// Action: Send message to WhatsApp
string whatsappRecipient = "1234567890"; // WhatsApp number
string whatsappMessage = "New message from Microsoft Teams: " + teamsMessage;

// Execute action: Send message to WhatsApp
SendMessageToWhatsApp(whatsappRecipient, whatsappMessage);

Console.WriteLine("Flow executed successfully!");
}

static void SendMessageToWhatsApp(string recipient, string message)
{
// Logic to send message to WhatsApp connector
Console.WriteLine("Sending message to WhatsApp: Recipient - " + recipient + ", Message - " + message);
// Actual implementation would use the WhatsApp connector in Power Automate
}
}



May I know is this code ok?

Anyone know?

yala.
if your company assign M365 license for your contract staff, then they can use company teams & customers can add them official teams group.

In the first place, does your customer even allow you to do this or not? Since they have already voiced their security concerns, you trying to do something behind their back could get you in trouble.

Secondly, WhatsApp Business have API integration with Teams, no?

lel.. if the "outsource staff" have company email.. and all contract are in place. what the customer have a say in that and why customer need to know your staff is outsource or what?

do u also need to tell your customer how many times u go to the toilet in a day?

If you don't know how to parse and trigger you just leave it to IT/product/Devs. You don't need to always bao shan bao hai. It obviously isn't your field of expertise.

This post has been edited by patienceGNR: Apr 26 2024, 01:00 AM

Supply chain risk.

Yes, customers have a right to know if you outsource the work, and what checks and controls you have put in place. Especially so if that role has access to the customer's systems or data.

We just change some parts.
.


No access any data.

We only saw production lot number


This post has been edited by plouffle0789: Apr 26 2024, 01:27 AM

Not for you to decide whether it is confidential or not. It is for the data owner (customer) to decide.

Cover your ass. Get written confirmation from customer that there is no confidential data and there is no impact in the event of disclosure.

The message mostly like that one...



Temp ramp up to **** /, ******, **** both sides xxx flow verified and accepted new CF.


Temp ramp up to *** and Hot leak in progress.


PFU with Hot leak and xxx split.



Which one you think is confidential one?


Now engineers also use Text Fairy (OCR Text Scanner) to extract words and send the extracted messages on WhatsApp. [The company provides internal staff with iPhones, but many apps are locked].


Therefore, they can only screenshot the customer instructions and use OCR text scanner to extract all the words and send them to the outsourced technicians.

This post has been edited by plouffle0789: Apr 26 2024, 01:50 AM

I already advised you how to cover your ass. Like I said before, who are you to decide whether the data is confidential or not?

This is not PII or PHI that has a specific definition.

But if you stubborn want to argue, then be my guest. Pray that shit doesn't hit the fan and they look for a scapegoat.

Gen Y and Gen Z really not street smart at all.

This post has been edited by differ: Apr 26 2024, 01:54 AM

I'll tell you another story. One day, only three outsourced staff members came to work on the night shift, (leader take annual leave) then the customer had no choice, as no internal staff came and they couldn't see Teams messages.


So, they just posted all messages in the WhatsApp group throughout the night until morning.


So actually the customer doesn't really mind this, as long as the machine is fixed, then it's okay.

This post has been edited by plouffle0789: Apr 26 2024, 02:01 AM

The customer won't mind until something goes wrong. When that happens, do you think they will accept their mistake? Or will they look for a scapegoat to keep their job?

Really so naive and gullible... zero street smarts.

Young, dumb and broke. Anthem for this generation.

This post has been edited by differ: Apr 26 2024, 02:58 AM

Is there any cost to send Whatsapp messages ?

Kekwa
Goodluck maintaining with more numbers of outsource staffs and customers later.

You really need a proper ticketing system la.

This post has been edited by cursetheroad01: Apr 26 2024, 05:26 AM

This is the correct response lol.