Can messages from Microsoft Teams be automatically, copied to a WhatsApp group?
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 Apr 26 2024, 12:24 AM
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#1
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Junior Member
404 posts Joined: Dec 2008 
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In the first place, does your customer even allow you to do this or not? Since they have already voiced their security concerns, you trying to do something behind their back could get you in trouble.
Secondly, WhatsApp Business have API integration with Teams, no? |
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Apr 26 2024, 01:03 AM
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#2
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Junior Member
404 posts Joined: Dec 2008
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QUOTE(brkli @ Apr 26 2024, 12:47 AM) lel.. if the "outsource staff" have company email.. and all contract are in place. what the customer have a say in that and why customer need to know your staff is outsource or what? Supply chain risk.do u also need to tell your customer how many times u go to the toilet in a day?  Yes, customers have a right to know if you outsource the work, and what checks and controls you have put in place. Especially so if that role has access to the customer's systems or data. |
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Apr 26 2024, 01:43 AM
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#3
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Junior Member
404 posts Joined: Dec 2008
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QUOTE(plouffle0789 @ Apr 26 2024, 01:26 AM) We just change some parts. Not for you to decide whether it is confidential or not. It is for the data owner (customer) to decide.. No access any data. We only saw production lot number Cover your ass. Get written confirmation from customer that there is no confidential data and there is no impact in the event of disclosure. |
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Apr 26 2024, 01:52 AM
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#4
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Junior Member
404 posts Joined: Dec 2008
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QUOTE(plouffle0789 @ Apr 26 2024, 01:50 AM) The message mostly like that one... I already advised you how to cover your ass. Like I said before, who are you to decide whether the data is confidential or not?Temp ramp up to **** /, ******, **** both sides xxx flow verified and accepted new CF. Temp ramp up to *** and Hot leak in progress. PFU with Hot leak and flow split. Now engineers also use Text Fairy (OCR Text Scanner) to extract words and send the extracted messages on WhatsApp. [The company provides internal staff with iPhones, but many apps are locked]. Therefore, they can only screenshot the customer instructions and use OCR text scanner to extract all the words and send them to the outsourced technicians. This is not PII or PHI that has a specific definition. But if you stubborn want to argue, then be my guest. Pray that shit doesn't hit the fan and they look for a scapegoat. Gen Y and Gen Z really not street smart at all. This post has been edited by differ: Apr 26 2024, 01:54 AM xiaojohn liked this post
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Apr 26 2024, 02:51 AM
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#5
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Junior Member
404 posts Joined: Dec 2008
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QUOTE(plouffle0789 @ Apr 26 2024, 02:00 AM) I'll tell you another story. One day, only three outsourced staff members came to work on the night shift, (leader take annual leave) then the customer had no choice, as no internal staff came and they couldn't see Teams messages. The customer won't mind until something goes wrong. When that happens, do you think they will accept their mistake? Or will they look for a scapegoat to keep their job?So, they just posted all messages in the WhatsApp group throughout the night until morning. So actually the customer doesn't really mind this, as long as the machine is fixed, then it's okay. Really so naive and gullible... zero street smarts. Young, dumb and broke. Anthem for this generation. This post has been edited by differ: Apr 26 2024, 02:58 AM |
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Apr 26 2024, 05:48 PM
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#6
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Junior Member
404 posts Joined: Dec 2008
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QUOTE(xiaojohn @ Apr 26 2024, 04:52 PM) Singapore CryoCords just shit this in trouble...hopefully not because of your company... CordLife issit xiaojohn liked this post
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