Welcome Guest ( Log In | Register )

Bump Topic Add Reply RSS Feed
56 Pages « < 15 16 17 18 19 > » Bottom

Outline · [ Standard ] · Linear+

Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

views
     
SUSTOS
post Aug 1 2024, 11:28 AM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
QUOTE(magika @ Aug 1 2024, 11:17 AM)
Need to wait a few days until after it showed delivered status
*
Been waiting for weeks though. Never mind, I wait for another month... sweat.gif
sp3d2
post Aug 1 2024, 11:37 AM

Casual
***
Junior Member
471 posts

Joined: Jun 2006
QUOTE(TOS @ Aug 1 2024, 09:29 AM)
Anyone knows how to activate the Rize card?

The card has been delivered but the status on my app shows "Registered" and when I click on it the card is shown as just being dispatched... (when it has arrived...)

Maybe I should contact customer service?
*
my card is delivered and stuck at registered for 5 months already. i never use so i dont bother.
SUSTOS
post Aug 1 2024, 11:40 AM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
QUOTE(sp3d2 @ Aug 1 2024, 11:37 AM)
my card is delivered and stuck at registered for 5 months already. i never use so i dont bother.
*
Ah I will give them a call then... Surely not gonna wait for 5 months...

Their IT infrastructure is really shitty...
SUSTOS
post Aug 1 2024, 11:55 AM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
Call done. To be fair to al-Rajhi, their customer service is pretty friendly and seamless. Just have to press the button "2" twice (unlike some banks requiring you to type everything from IC number to TAC verification code)....

They send me an email asking me to submit the screenshots of the app and they will check with their backend office I guess.

user posted image

This post has been edited by TOS: Aug 1 2024, 11:58 AM
sp3d2
post Aug 1 2024, 01:15 PM

Casual
***
Junior Member
471 posts

Joined: Jun 2006
QUOTE(TOS @ Aug 1 2024, 11:55 AM)
Call done. To be fair to al-Rajhi, their customer service is pretty friendly and seamless. Just have to press the button "2" twice (unlike some banks requiring you to type everything from IC number to TAC verification code)....

They send me an email asking me to submit the screenshots of the app and they will check with their backend office I guess.

user posted image
*
rize custoemr service if good. i have issue before cannot transfer then called them. they are very responsive. so far im satisfied. only if the app can be better but who cares? as long as it works.
ldragon
post Aug 1 2024, 01:54 PM

Regular
******
Senior Member
1,026 posts

Joined: Jan 2003
From: Kuala Lumpur, Malaysia
QUOTE(TOS @ Aug 1 2024, 09:29 AM)
Anyone knows how to activate the Rize card?

The card has been delivered but the status on my app shows "Registered" and when I click on it the card is shown as just being dispatched... (when it has arrived...)

Maybe I should contact customer service?
*
contact customer service
SUSTOS
post Aug 1 2024, 02:54 PM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
QUOTE(TOS @ Aug 1 2024, 11:55 AM)
Call done. To be fair to al-Rajhi, their customer service is pretty friendly and seamless. Just have to press the button "2" twice (unlike some banks requiring you to type everything from IC number to TAC verification code)....

They send me an email asking me to submit the screenshots of the app and they will check with their backend office I guess.

user posted image
*
Wow man Rize is damn fast.

The card status changed to delivered a moment ago. I activated the card by scanning it with my phone (to detect the card number printed at the back of the card), enter the PIN and job done.

Everything done in a single day, in just a few hours...

Lousy IT but great CS. Don't know what to say about this bank laugh.gif
leanman
post Aug 2 2024, 09:37 AM

Da LYN Man
*******
Senior Member
2,255 posts

Joined: Aug 2005
QUOTE(TOS @ Aug 1 2024, 02:54 PM)
Wow man Rize is damn fast.

The card status changed to delivered a moment ago. I activated the card by scanning it with my phone (to detect the card number printed at the back of the card), enter the PIN and job done.

Everything done in a single day, in just a few hours...

Lousy IT but great CS. Don't know what to say about this bank laugh.gif
*
its a trade off or balance. You get into problem with the system, you got 1st class CS to solves your problem biggrin.gif
SUSTOS
post Aug 2 2024, 09:40 AM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
QUOTE(leanman @ Aug 2 2024, 09:37 AM)
its a trade off or balance. You get into problem with the system, you got 1st class CS to solves your problem biggrin.gif
*
laugh.gif

Apa logik ini lol

Would be good if there isn't any issue in the first place...
Pikichu
post Aug 3 2024, 05:20 PM

Look at all my stars!!
*******
Senior Member
2,278 posts

Joined: Jan 2019
QUOTE(TOS @ Aug 2 2024, 09:40 AM)
laugh.gif

Apa logik ini lol

Would be good if there isn't any issue in the first place...
*
Agree, better safe then being customer serviced.
k_yuen
post Aug 29 2024, 04:56 PM

Getting Started
**
Junior Member
52 posts

Joined: Oct 2011
can u guys login to rize?
SUSTOS
post Aug 29 2024, 04:59 PM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
QUOTE(k_yuen @ Aug 29 2024, 04:56 PM)
can u guys login to rize?
*
Cannot login using both biometric and password.

A few days ago it's AEON now it's Rize laugh.gif


chongxm
post Aug 29 2024, 05:31 PM

Enthusiast
*****
Senior Member
730 posts

Joined: Nov 2010
prod down during business hours... aduh
virulence
post Aug 29 2024, 05:46 PM

Getting Started
**
Junior Member
258 posts

Joined: Sep 2011
Can't transfer money into Rize and also can't log in ... doh.gif
nexona88
post Aug 29 2024, 05:48 PM

The Royal Club Member
*********
All Stars
48,543 posts

Joined: Sep 2014
From: REality
Huh...

Started back the issues...

Never learned from previous incident 😕
sp3d2
post Aug 29 2024, 05:58 PM

Casual
***
Junior Member
471 posts

Joined: Jun 2006
Damn rize. I cannot log in also.
gempakstarz
post Aug 29 2024, 05:59 PM

Regular
******
Senior Member
1,933 posts

Joined: Sep 2008
GG rize
theevilman1909
post Aug 29 2024, 06:52 PM

Look at all my stars!!
*******
Senior Member
3,966 posts

Joined: Nov 2016
seriously... again mad.gif

Rize really sucks big time
SUSTOS
post Aug 30 2024, 08:02 AM

Look at all my stars!!
*******
Senior Member
8,667 posts

Joined: Aug 2019
From: Penang <-> Singapore
Rize works fine this morning. Just that you first need to login with password, then second time and subsequent logins can use biometric data again.

No negative balance, money remained untouched.

Haha better than AEON Bank laugh.gif
!@#$%^
post Aug 30 2024, 08:05 AM

Safe Trader
********
All Stars
17,515 posts

Joined: Feb 2006
From: KL
QUOTE(TOS @ Aug 30 2024, 08:02 AM)
Rize works fine this morning. Just that you first need to login with password, then second time and subsequent logins can use biometric data again.

No negative balance, money remained untouched.

Haha better than AEON Bank laugh.gif
*
why? aeon got negative balance and money touched?
« Next Oldest · Finance, Business and Investment House · Next Newest »
 

56 Pages « < 15 16 17 18 19 > » Top
Add ReplyOptions
 

Change to:
| Lo-Fi Version
 0.0215sec    0.68    6 queries    GZIP Disabled
Time is now: 17th December 2025 - 08:10 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.