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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

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Optizorb
post May 31 2024, 01:56 PM

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QUOTE(vin39 @ May 31 2024, 01:40 PM)
Aeon bank facing issue can't transfer money out. CS like stupid giving robotic answers. WTF man I can't access my funds.
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yea few others mentioned as well. been happening quite frequently the past 1~2 days

at least when rize had mass transaction issues, it's mostly settled at same day. Only the "stuck" transactions will take time to refund once report lodged with rize CS.

Seems aeon is worse, few days still recurring and not settled.
winmxbb
post May 31 2024, 02:12 PM

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QUOTE(vin39 @ May 31 2024, 01:40 PM)
Aeon bank facing issue can't transfer money out. CS like stupid giving robotic answers. WTF man I can't access my funds.
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what issue u face?
vin39
post May 31 2024, 02:25 PM

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QUOTE(winmxbb @ May 31 2024, 02:12 PM)
what issue u face?
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When I try to transfer out, it says unsuccessful. Then I contact their CS. Really not helping at all. Now its ok already. Phew. But I lost my trust on them. GXBank stil better.


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vin39
post May 31 2024, 02:27 PM

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I called them and they said no record of my livechat conversation shocking.gif
winmxbb
post May 31 2024, 02:30 PM

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QUOTE(vin39 @ May 31 2024, 02:25 PM)
When I try to transfer out, it says unsuccessful. Then I contact their CS. Really not helping at all. Now its ok already. Phew. But I lost my trust on them. GXBank stil better.
*
share the error screen
virulence
post May 31 2024, 02:38 PM

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There seems to be a lot of updates for their app. Hopefully they resolve their issues soon. So far I've only transferred money in.
vin39
post May 31 2024, 02:52 PM

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QUOTE(winmxbb @ May 31 2024, 02:30 PM)
share the error screen
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As mentioned now is ok already. I am not able to replicate the error again. However just now when I tried it was an error for at least 5 times at different instances.
hebe87
post May 31 2024, 04:27 PM

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any idea, for the 3x Aeon point per RM spend, is it applicable to spend at Aeon only?

how about other spend such as paying TNB bills

*i unable to find the terms and conditions or product disclosure sheet.. aeon bank website just showed the FAQ only

This post has been edited by hebe87: May 31 2024, 04:28 PM
cybpsych
post May 31 2024, 05:01 PM

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QUOTE(hebe87 @ May 31 2024, 04:27 PM)
any idea, for the 3x Aeon point per RM spend, is it applicable to spend at Aeon only?

how about other spend such as paying TNB bills

*i unable to find the terms and conditions or product disclosure sheet.. aeon bank website just showed the FAQ only
*
anywhere, with exceptions...

user posted image

user posted image
andrekua2
post May 31 2024, 08:30 PM

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Just received the debit card... that pink is a bit unacceptable
ericlaiys
post May 31 2024, 09:00 PM

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QUOTE(andrekua2 @ May 31 2024, 08:30 PM)
Just received the debit card... that pink is a bit unacceptable
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your wife or gf will love it
Arsyad1105
post May 31 2024, 09:35 PM

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QUOTE(ericlaiys @ May 31 2024, 09:00 PM)
your wife or gf will love it
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user posted image

Just buy sticker and custom 😅

I wonder if the profit calculated based on actual balance or baalnce with pending transaction. Still have payments that didn't listed when I wave my card.
poco loco
post May 31 2024, 11:02 PM

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so is the quota for 3.88% reach arrady ka?
jye'n
post Jun 1 2024, 12:07 AM

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QUOTE(poco loco @ May 31 2024, 11:02 PM)
so is the quota for 3.88% reach arrady ka?
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It's 12.06am, 1 June 2024 now. And I haven't receive any interest yet. Still prefer GxBank. This Aeon Bank doesn't give me that peace of mind.
Optizorb
post Jun 1 2024, 12:08 AM

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wonder what time will get the interest
ericlaiys
post Jun 1 2024, 12:13 AM

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QUOTE(jye'n @ Jun 1 2024, 12:07 AM)
It's 12.06am, 1 June 2024 now. And I haven't receive any interest yet. Still prefer GxBank. This Aeon Bank doesn't give me that peace of mind.
*
QUOTE(Optizorb @ Jun 1 2024, 12:08 AM)
wonder what time will get the interest
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may be over quota already…lol
Optizorb
post Jun 1 2024, 12:21 AM

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QUOTE(jye'n @ Jun 1 2024, 12:07 AM)
It's 12.06am, 1 June 2024 now. And I haven't receive any interest yet. Still prefer GxBank. This Aeon Bank doesn't give me that peace of mind.
*
QUOTE(Optizorb @ Jun 1 2024, 12:08 AM)
wonder what time will get the interest
*
oh interest in dy.
if you see total balance you will notice it is more than before..

but the calculation is damn wacky. need wait till they show the credited part first.

i was testing the pots.

i have pots of 47.18 x2 and 47.19 x2. by right would get 4 cents. but i get 2 cents only

the funny part is 1 cent get from pot with 47.18 and 1 more cent get from 47.19 pot, but the other 47.18 and 47.19 pot no get 1 cent

wadepak aeon.
dont know delay not finish crediting or what, i'll give till tmr morning to reconfirm

This post has been edited by Optizorb: Jun 1 2024, 12:25 AM
ericlaiys
post Jun 1 2024, 12:25 AM

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QUOTE(Optizorb @ Jun 1 2024, 12:21 AM)
oh interest in dy.

if you see total balance you will notice it is more than before..

but the calculation is damn wacky. need wait till they show the credited part first.

i was testing the pots.

i have pots of 47.18 x2 and 47.19 x2. by right would get 4 cents. but i get 2 cents only

the funny part is 1 cent get from pot with 47.18 and 1 more cent get from 47.19 pot, but the other 47.18 and 47.19 pot no get 1 cent

wadepak aeon
*
i got 3.88%
Optizorb
post Jun 1 2024, 12:27 AM

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QUOTE(ericlaiys @ Jun 1 2024, 12:25 AM)
i got 3.88%
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a̶l̶s̶o̶ f̶u̶n̶ f̶a̶c̶t̶:̶ t̶h̶e̶ R̶M̶2̶0̶ m̶i̶n̶ b̶a̶l̶a̶n̶c̶e̶ t̶h̶e̶y̶ r̶e̶a̶l̶l̶y̶ l̶o̶c̶k̶ i̶t̶ i̶n̶, t̶h̶e̶y̶ w̶o̶n̶t̶ t̶a̶k̶e̶ i̶n̶t̶o̶ a̶c̶c̶o̶u̶n̶t̶ f̶o̶r̶ i̶n̶t̶e̶r̶e̶s̶t̶ c̶a̶l̶c̶u̶l̶a̶t̶i̶o̶n̶

i̶ t̶e̶s̶t̶e̶d̶ m̶a̶i̶n̶ l̶e̶f̶t̶ 2̶7̶.2̶0̶ +̶ 2̶0̶ l̶o̶c̶k̶ i̶n̶ =̶ t̶o̶t̶a̶l̶ 4̶7̶.2̶0̶ b̶u̶t̶ n̶o̶ i̶n̶t̶e̶r̶e̶s̶t̶

EDIT: no longer relevant, see next page.

This post has been edited by Optizorb: Jun 1 2024, 01:33 AM
ericlaiys
post Jun 1 2024, 12:40 AM

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QUOTE(Optizorb @ Jun 1 2024, 12:27 AM)
also fun fact: the RM20 min balance they really lock it in, they wont take into account for interest calculation

i tested main left 27.20 + 20 lock in = total 47.20 but no interest
*
this one i did not monitor as i always has some money and a use debit card

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