Welcome Guest ( Log In | Register )

8 Pages « < 2 3 4 5 6 > » Bottom

Outline · [ Standard ] · Linear+

Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

views
     
ericlaiys
post Jun 1 2024, 05:15 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(leanman @ Jun 1 2024, 03:40 PM)
After updated via apps store, it’s working fine or maybe I was using the WiFi and able to access. When I switch to the Travel type of sim which I bought from Shopee, I cannot access again
*
tested no problem access from oversea . using hotel wifi and roaming data.
ericlaiys
post Jun 1 2024, 05:16 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Chiggah @ Jun 1 2024, 05:04 PM)
How to withdraw the minimum balance rm20 when we are done with aeon bank? Just use until rm0 with debit-i card or just close the account ?
*
u only get it back after close acc. due note on earlier closing account penalty
ericlaiys
post Jun 2 2024, 10:47 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(kiritoffx @ Jun 2 2024, 05:56 PM)
can anyone know when maintainace for new reg will finish?
*
? my wife registered this morning. super smooth. less than 5 min. settled
ericlaiys
post Jun 6 2024, 12:53 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


failed to make payment on lazada. end up selected other cc. last week can
ericlaiys
post Jun 6 2024, 10:58 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(gastacopz @ Jun 6 2024, 10:54 PM)
anyone able to preset amount at petronas pump?

me preset lower than available balance still failed... already minus the rm20 min balance.

seems like the terminal still want rm200 to hold.. really weird
*
Eh… normal to hold rm200 . So not advisable to use debit card
ericlaiys
post Jun 7 2024, 12:44 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


aeon live chat not available for 30min. oh my god, poor than gxbank.
now debit card cannot use. all transaction cannot set(zero). very poor service.
(update 1)
finally connected. cs will forward my query to another team . less than 1 min and run away. no record, no email. lost fate on aeon bank service on handling case.
try another option is submit report using system, it is better than live chat with cs. case reported is on 7 june. but case say 6 june for 2 cases. from the number can predict so many people open case.

[update2]
Found issue myself. Lazada need to turn on online transaction and oversea payment
Pending issue - cannot set transaction limit on debit card (all zero)
Still waiting for cs to respond

This post has been edited by ericlaiys: Jun 7 2024, 07:18 AM
ericlaiys
post Jun 7 2024, 06:25 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(PseudomonasSA @ Jun 7 2024, 04:32 AM)
Has anyone been able to transfer funds out from AEON bank? Any issues?
*
tested. no problem
ericlaiys
post Jun 7 2024, 08:58 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Optizorb @ Jun 7 2024, 08:45 AM)
aeon bank pocket trick wont work i think.

cause they only round up the sum at the end of the month. so only 1 time rounded up, and not daily.

but if you want to try also no harm.
*
yes, they do total, then round up on final day. same as boost - after a week.
1 sen trick only work on gxbank
ericlaiys
post Jun 7 2024, 12:24 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(soonwai @ Jun 7 2024, 11:10 AM)
Chat with CS re missing points. Got pushed to:
user posted image
*
hahaha...diff entity problem
ericlaiys
post Jun 7 2024, 03:14 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(soonwai @ Jun 7 2024, 03:08 PM)
Testing out Aeon Bank customer support. In this case, it's for missing points for Unifi bill payment made on 3/6.

Chat #1: Ask me to contact customer.service@aeoncredit.com.my

Chat #2: Ask me to wait 1 more day.

Emailed customer.service@aeoncredit.com.my as advised by Chat #1: no ack or response after 3 hrs.

In-app Transaction History "Raise Dispute" button: Ticket created. Email response from customer.support@aeonbank.com.my after 45mins asking for screenshot & transaction details.
*
On App (same issue)
Case 1 - Investigating
Case 2 - Resolved
ericlaiys
post Jun 8 2024, 08:46 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


My feedback after use Aeon for few days
Customer service:
1. Dont ever bother to use chat on app. It will ask you to call hotline
2. Debit card and check case is different department
Debit card to make payment
a) unreliable when connect platform & bank. Sometimes successful and page blank. Will wonder does transaction went thru or not?
b) Debit card usage - no way to see transaction (unposted) except notification bell. Wait 3 days

Gxbank still best experience compare to Aeon

ericlaiys
post Jun 8 2024, 01:57 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Medufsaid @ Jun 8 2024, 11:40 AM)
ericlaiys you have Unifi missing pts issue, same as soonwai? i will email customer.service@aeoncredit.com.my to see if any response
*
so far all point credit in after 3-5 days. problem is when use debit card and now all transaction limit cannot set (zero value)
ericlaiys
post Jun 8 2024, 05:53 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(iqlas @ Jun 8 2024, 05:45 PM)
How often do we get the interest receive from aeon? For gxbank i can see it enter daily. But aeon i did not see any so far
*
1 month
ericlaiys
post Jun 8 2024, 07:39 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(jhleo1 @ Jun 8 2024, 07:21 PM)
Just be careful if spend in overseas. Not worth.

https://soyacincau.com/2024/06/08/aeon-bank...spending-usage/
*
Oversea use gxbank - AEON debit card can leave at home
ericlaiys
post Jun 9 2024, 08:11 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Arsyad1105 @ Jun 8 2024, 08:59 PM)
I prefer TnG Visa. Can link with Bank card.
*
no cashback so still lose..lol
ericlaiys
post Jun 9 2024, 11:29 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Carlos_Santan @ Jun 9 2024, 11:24 PM)
if you have to give up all digital banks and keep only one, which one will you keep?
*
i keep 3. each has own strength and weakness
ericlaiys
post Jun 10 2024, 08:19 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Optizorb @ Jun 9 2024, 11:43 PM)
i keep all cause i didnt take their Debit cards. So no yearly charges. Just the min balance needed inside only.

GX = 0 min balance
Rize = 10 min balance
aeon = 20 min balance

but the min balance is already offset by their welcome rewards dy. so no issues there.

that's why i reluctant to take any of their DC, i find that i will be underutilizing it and also the promotions not forever, will end soon-ish.
if take the card, then yearly have to pay them dy
*
debit card can be cancelled.one year enjoy first, those acc must be active else dormant. early join get those benefit first. it just like ewallet when first start
ericlaiys
post Jun 10 2024, 08:29 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Arsyad1105 @ Jun 9 2024, 11:30 PM)
Boost Bank vs AEON Bank which one you think is better?
*
too early to tell. my concept is dont put all in 1 basket. by this week , boost should introduce more stuff and debit card coming next month.

other people question
a)tng - card terminated before annual fee charge. less use when got debit card. now ith no reload with cc, it even lesser and no pidm protection. so only keep 100 for toll usage
b) boost - start using it after tng cc no reload. with boost star - can use to waive bill payment. at least better than tng point. waiting more enhancement with boost bank
c) rize - terminate it after 10 days money loss and night mare refund, app instability and no usage except high interest.
anyway, it your choice . enjoy while it still new and before promo end. think later when campaign end.
it always a choice to terminate acc if really dont use it for a year
ericlaiys
post Jun 10 2024, 11:04 AM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(Arsyad1105 @ Jun 10 2024, 10:18 AM)
Can decide to not pay for member. For people that always shop at AEON I think they're fine with it.
*
yup. u already gain back from cashback
ericlaiys
post Jun 10 2024, 10:37 PM

Look at all my stars!!
*******
Senior Member
7,553 posts

Joined: May 2012


QUOTE(paradiseisland8 @ Jun 10 2024, 10:34 PM)
Can you get free parking at aeon with this debit card like the aeon member card?
*
dont think so. read faq does not mention about this benefit

8 Pages « < 2 3 4 5 6 > » Top
 

Change to:
| Lo-Fi Version
0.0756sec    0.42    7 queries    GZIP Disabled
Time is now: 3rd December 2025 - 09:43 PM