Grab defends new delivery fee, bonus, amid boycott calls




PETALING JAYA: Grab has defended its revamped delivery fee and bonus framework amid calls for riders to boycott the ride-hailing and food delivery company.

In a statement, Grab said the revamped earnings framework, which came into effect yesterday, “benefit our most active delivery partners”.

It said this will ensure bookings that require more time and effort would be “more fairly compensated”.

Under the revamped framework, base fares have been reduced while incentives have been increased for peak-hour deliveries, distant pick-ups and extended wait times to pick-up deliveries.

“This is done with reference to our delivery partners’ recent feedback about bookings that involve longer wait times at merchants’ outlets or pick-ups that are further away,” it said.

However, some Grab riders have opposed the new framework and urged others to boycott the company.

Posters urging Grab riders against working this Friday have been circulating on social media.

A member of a Facebook group for riders, Ameruddin Abdul Halim, said he disagreed with the reduced base fares but called for pragmatism.

“Like it or not, we must acknowledge that this is the nature of gig work. There are no contracts, and it isn’t meant to be a long-term career.”

However, another member, Syana Syazana, said it was important for the riders to “fight for their rights”, adding that the reduced fare was inadequate in view of the escalating cost of living and the money spent to maintain vehicles.

Meanwhile, the Malaysian P-Hailing Delivery Riders Association (Penghantar) said they would not participate in the protest.

Its president, Zulhelmi Mansor, said they would remain neutral on this issue.

On Aug 4, 2022, about 100 food delivery riders submitted a memorandum to Grab’s headquarters in Petaling Jaya, complaining about low delivery fares that forced them to work longer hours.

The riders rode to Grab headquarters from 10 Klang Valley rally points as part of the 24-hour “Food Delivery Blackout”.

https://www.msn.com/en-my/news/national/gra...71423cfec&ei=25

reduce base fare lagi? i'll check tomorrow

this type of business, call it new economy, end up being a slave economy where you use debt to own a car, to earn peanuts.

and all servicing and loan payment is on you.

and you think you achieve work freedom. kek.

forever follow fare price, no AL, no promotion, just stuck on the road.

don't be stupid.

LULZ

you can rent the car from grab

Yes correct.

At least People that work as lorry driver, van driver under a company still entitled for Annual Leave, bonus, increment eventhough they always on the road.

Why lulz

actually why people prefer grab over foodpanda?

These gig works aren't meant for full time. It's meant for people who are retired got nothing to do or those desperate enough or those wanting the extra cash after work. People here do full time with a car. Damn Pelik.

i stopped using grab already

will use them only if i really need it due to unforeseen reason

this kind of nonsense is created only to siphon your money

value low price high

its gig economy la. never meant to be permanent job. last time got smart ass say no need to go university can still earn a lot doing grab. now too many grab OTR kenot cari makan

give up working for company

choose drive grab kekkkk

is the same as working for company also what
u no drive , grab no pay u
u no work...company no pay

same theory

probably they also use grab service most of the time for travelling.
i only use food panda or shopee because grab price for food delivery sucks and even their subscription is not interesting.

But grab suka ma work anytime haha. Freedom

Guys, grab driving is meant to be your side gig, not to replace it as your main job.

You will learn nothing or inherit new experience if this is your main job..it is ok to be a side income

This post has been edited by RT8081: Jan 18 2024, 10:31 AM

ala just take it as part time and full time aje

u part time macdonald....u work u get pay
u no work ma no pay

same same

is not like OWN BUSINESS also pun.

owning cars, living 5 mins from MRT and having buses plying outside my house, yet ayam thankful for Grab

EPF contribution from majikan too

Later Bangla will become Grab delivery

Grab is forever the most expensive wan.

Boikot, jangan tak boikot ye.

Last time boikot panda kan ... and then ?

Yes, that's why I'm asking and wonder
Grab doesn't have as much choices and prices also not that interesting as foodpanda

lel like robot talking jer

Tak suka boleh jadi penuai kelapa sawit.

This post has been edited by Epci: Jan 18 2024, 11:16 AM

.

This post has been edited by Epci: Jan 18 2024, 01:48 PM

boicott baik. lesser rempit riders on the road. kena my side mirror few times cb rempit in greens and pinks

Even though Grab owner openly supported Israel... why didnt muslims in Malaysia and elsewhere Asia, didnt boycott grab??

“Like it or not, we must acknowledge that this is the nature of gig work. There are no contracts, and it isn’t meant to be a long-term career.”

I think these people don't understand what is gig work. Boycott like so entitled. If don't like then stop doing this work and go back to normal salaried work.

I have been curious about this topic for a long time. If the "salary" from doing Grab or Foodpanda not good, why continue to work and complain about it?

In a normal world, if you think the employer is not treating you right or company's remuneration package is not satisfying for you, you will change job, right?

No one point gun or knife to the e-hailing or p-hailing drivers but they wanna boycott and whatnots.

I simply don't understand this logic. Please explain to me.

eh i tot the young gens say it's work with freedom with time flexibility?

before covid pandemic my nearby nasi ayam only cost RM5.99 per serve.(calculate base on cheapest meal,not include those higher price meal)
After the shop accepted FP/GF, price increase to RM6.99 reason need to cover commission charged by FP/GF.
during pandemic, price increase to RM 7.99 and if order using FP/GF, price RM 10.50.
Now they standardize the price same with FP/GF price RM 11.00.
WTF...

Wanna do, shut up and do, dont wanna do they go fly kites. If you quit, theres thousands out there to join and replace you. Grab didnt put a machete on your neck forcing you to work. Like it do it dont like it then dont do it. Simple. These idiots trying to hike it up so that passenger fares will go up which grab will definitely not do as they will lose their customers.

Gig workers is just lousy term company used to screw their employees without legally called them employees. Clearly this new rules they need full time rider than part time but don't want give employment benefits to the full timer who work more hours than full time employers.

Our labor law so weak no enforcement, labor ministry also useless.

Still it's open market, if you know you getting screwed over then better find a real job

to be fair, nobody gonna send the order for mere RM2

RM2 wanna isi petrol also like wut?

clearly Grab is bullying the riders while charging extra on customers.

This post has been edited by JimbeamofNRT: Jan 18 2024, 11:37 AM

if u have formal employment, and company change your pay structure without your consent -> labour dept that way..

but this is gig employment.. so tough luck..
u want freedom sometimes and certainty in others, dream on..
u cant have your cake and eat it too..

This post has been edited by seather: Jan 18 2024, 11:38 AM

Well, it's a Gig Job. what do you expect.

Who said that our labor law is weak and useless.

Try screw around with entry level employee below RM2000 and you know the consequences employer will face.

some rider got rm2, some got rm4

at this rate I dont think I can get the order within 45 minutes anymore

Lots of people are just lazy, but not all like that some got circumstances. Like parent sicks no one want to take care then grab one of the only flexible jobs that can make it works.

Many people still do grab due to the unlimited flexibility that it's offer. No need apply leave and can break at any hour at your own time. Not many jobs offer the same freedom

usually i use foodpanda more than grabfood...food panda price seems cheaper with lots of vouchers.

Some countries do offer some sort of protection to their gig workers
Most are just first world countries, 3rd world countries just don't give a fck

market forces at work

oversupply of rider/drivers for awhile now

Nak boikot .. boikot je laaaa ... pas tu ... yang betul2 nak kerja to earn $$ will be happy .. less competitors

rm2 is really pathetic rate

whether there's incentive or not, still doesn't justify they just lowered down base rate, usual order within an hour maximum you can get is 4 order, if all short distance.

now they lowered down base rate then add back usual incentive *for now*,and now grab say when receive order merchant prepared the order to reduce time, macam LPPL

How to be side gig when Anthony loke put so much rules in order to sign up to be a driver?

Last time i was part timer, but since AL put rules need to take another license, then every year need puspakom, then need to change car insurance policy become ehailing status, then need to pay additional rm1k++ premium over whatever u are paying of your current car insurance.. its already not worth it for people doing it full time, what more as a side gig

Whatever it is Grab dont dare to do this kind of shit in Singapore, only dare in malaysia and indo

This post has been edited by Boy96: Jan 18 2024, 12:07 PM

grab driver, delivery man, kek

what you want to put in your resume? lmao

you will stuck in grab forever - understandable if you cannot get any company job at all. but please don't beautify grab job as it is better than company job.

and no, the freedom is fake freedom. real freedom comes with money, ada duit ada freedom.

being lazy is not freedom.

Deswai find a better job. Got so many freelance jobs ma

Last time i heard can get salary 5 digits

If it was as easy as you make jt sound like, there wont be issue miskin or homelessness lah.

Boy ah, nothing is easy in life. No short cut will guarantee you success.

Without pain, no gain. Work hard but also work smart.

Nowadays so many remote jobs in linkedin.

Water is everywhere but you need to know where to find it. Kek lol

meanwhile the prebet sapu Indrive still around. no action taken also.

Malaysia boycott is superb

kesian weh RM2 for that near distance, at least give RM4-5 lah.

Many here don't understand how the gig company keep squeeze until the last drop, drop the price to get more customer and revenue and sacrifice the rider/driver. Worse still government and minister did not bother to take action.

This post has been edited by yhtan: Jan 18 2024, 12:41 PM

office rats/college kids/couch potato here are disconnected with the reality out there. where got empathy one.

for rm2 I think the rider gonna kick the food then blame the restaurant lulz

before this, any short distance 0-5km delivery min rm4.50, now rm2 only , let me try tmr, i'll update you guys tomorrow see whats the differences

1 hr can deliver max 2-3 order only, if RM2 how to survive, grab said ada bonus but that is different story.

u ada buat grabfood?

yes, 3-4 max, if all within short distance and food is ready to collect when you arrive restaurant.
still it doesnt justify that base rate lowered down, if after finish incentive time limit, then eat grass with rm2 every short delivery? bruh, rm2 x 4 delivery = rm8, last time rm4.5 x 2 delivery = rm9

yes i do part time grabfood delivery during my off day

already affecting the customers, rider simply place it at inbox if apartment/flat, no more going up to the door

not to mentioned you gotta deal with entitled hkc who die die want you to send to your doorstep at 5th floor on flat via staircase

imagine one kid at sunway mentari flat ordered gong cha during peak hour which is located deep inside the sunway pyramid. I think 30 minutes also not enough

paling pdnk when u got the ping when you are at taman medan, or usj 1

how much is the incentive for weekly after the revision?

My experience with grabcar after they revise the fare last year January, the fare going from bad to worse.

I think with the current fare, those rider will choose to drop at ground floor, take photo and cabut. U will see more keluar pattern rider like what happened in grab driver.

sure gaduh one. especially at those pprt when only 1 elevator working

so how much is based fare? got any table for base and incentives or bonus?

They called it semi retired...

pergilah boikot,
nanti rezeki tak ada,
pergi ragut pulak,

Rindu when i use Indrive Kajang - KLIA2 RM30+. So cheap

RM30+ also got penyapu. I ended up tip nicely to that lady lol.

let grab completely destroy their image even more

stay strong grab driver!

boycott

before revamped hardly have any incentive, except during public holiday such as christmas, CNY etc

after revamped depend on time, now fixed 11am-12pm is rm1,1 pm is rm0.5,except friday 1pm is rm2

to me, if customer do remark deliver to doorstep, then no choice but to deliver, i think in a good way as if take it as exercise good for health

if langsung no remark, and their condo/apartment have table to place food, i'll straight place there, take a photo and cabut

this incentive LPPL jer, they potong basic and put back as bonus for peak hour

What i meant is how much is the incentive for target job, let say first target 30 jobs, 50 jobs, 80 jobs per week.

yes some sort, previously grab have that type of incentive if you able to make delivery in a day with 25 job, now not anymore

If don't have target job as incentive, the earning sure drop a lot.

Why want to do grab in this day and age?

Want to do freelance, can just register for websites like Upwork, and find freelance job, paid is USD some more

It’s the same thing in SG but only thing only those age 30 & above can be grab driver.

Grab is using Grab car for travel from point A to point B,they started like this & is their main business

Foodpanda is only F&B delivery

I mean the fares, grab sg dont dare simply lower it. Over there its even higher than taxi fares

but the news is more than just grabcar right?
the news is more toward their delivery already and their grab car is only a small % of their business already at this point

Negara kecik senang diurus.

Either this or drivers/riders here really sei sohai accept anything janji got money.

if they are so unhappy just join MISI, there is alternative to GRAB for them to try out

thank you, browsing through Upwork now, definitely a place to take over my part time grabfood job

Pergi luar tapao sendiri la PEMALAS

Be careful though, a lot of scams on the website too, accept payment through Upwork platform only

Why they itchy revamp fee etc when people already happy with current rate. Grab sure die if rider boycott. Riders have nothing much to loose since it just side gig, can always join shopeefood or foodpanda

Saw the incentives post in reddit. Its kind hard to achieve 115 orders in short time span, they think their rider have magic like harry potter

What grab is doing is greedy and unethical, base fare RM5 already the very bare minimum. Don't get me started on their fare manipulation of stacked orders, collecting "convenience fee" eventhough those 2 or 3 customers paid full price for their deliveries, they really rob the riders there. Now base fare reduce lagi + stacked order manipulation = riders really eat grass lor

Your beloved PMX say bagi saya masa seminggu, until now krik krik



This post has been edited by gaeria84: Jan 19 2024, 08:20 AM

More accidents expected as grab riders rush to complete orders ASAP.

Macam ni, if last time base fare was RM5 for any distance below 5km

Customer A pay RM5
Customer B pay RM5

By right, if rider get stacked order, he should get RM10 right? Nope, rider only get RM8 (grab makan RM2 because "convenience fee").

Now if base fare reduced to RM4, rider only get RM6 for stacked order

MISI AFAIK they limit the number of riders on each area

Only that one certain race will be affected because most of them are of that race . Thats why, ask u go to school and study dont eant listen. Now, nobody wants to hire you and u are forced to do crappy jobs like grabfood. Stop wasting ur life doing grabfood and go back to school and get a degree!

Reduce riders fare != reduce customer delivery fee

What do you expect ? All the bosses frove blw and merc. They feel they work hard so they now enjoice in 40. But they pay pittance to thise under them and auto feel they are stupid and unworthy. But when need help they come and say ure the best. Ure the best. If really the best then why need to hold my pay hostage ?

For short term and survival it’s ok

But Grab riders need to think bout the big picture, this ain’t a career they wanna build for the rest of their lives. Need to have a bit of ambition, and I’m not talking about joining politics and songlap

Profit more important

stupid people never understand that this is gig economy, never meant to be fulltime job.