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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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YoungMan
post May 10 2024, 11:13 AM

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QUOTE(Epic_winner091 @ May 10 2024, 06:08 AM)
Yeah maybe TM shouldn't commit to free speed upgrades if they are lacking in bandwidth to do so.

Cable cut notwithstanding since I get slow downs on certain sites and services at night since February.

Essentially compelled me to get a VPN subscription.
*
Hahah, pretend to be nice to gov but let their customer suffer.
Upgrade speed but only guaranty local link, never mind overseas link koyak.
YoungMan
post May 11 2024, 08:33 PM

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QUOTE(Darren @ May 11 2024, 07:52 PM)
hi...

is there any promotion for maxis fiber user to port to unifi?

i see so many ppl talking about swu/staywithunifi...
seem like offer to existing user only....

is there any offer for new customer/port in customer?

currently charge rm149 for 300mbps after contract end....
maxis told me can re-contract to rm129/month for 24month or update my line to rm139/month without contract...
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rm129 for 300mbps, free 6 months. Rm149 for 500mbps, free 6 months.
I believe Maxis also will give the same counter offer if you get transfer ID from Unifi.
YoungMan
post May 12 2024, 10:45 AM

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QUOTE(Darren @ May 12 2024, 12:04 AM)
Is this offer only from certain Unifi agent or can jz walk in any TM branch?

Rm129 for 300mbps free 6month are good enough for me
Don’t really need 500mbps even though quite worth it for extra rm20
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I do not know what is the current offer in Tmpoint. You can try walk in to ask.
YoungMan
post May 13 2024, 07:51 PM

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QUOTE(killertcb007 @ May 13 2024, 12:21 PM)
now they watsapp offering me RM139 + 6%

+300mbps
+netflix basic
from my current 100mbps (RM129 + 6%) , good or not?
also after contract 2 year still same RM139 + 6% ?
*
Not good. SWU 4.0 can get 300mbps for rm119. Walk in to nearest Tmpoint to change your existing plan to sWU

This post has been edited by YoungMan: May 13 2024, 07:52 PM
YoungMan
post May 23 2024, 09:37 PM

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QUOTE(jason1986 @ May 23 2024, 08:14 PM)
just signed up for 500 mbps. understand that free calls included in the package but no dect phone provided like last time.

are we supposed to buy the dect phone ourselves?
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You can buy the phone yourself. Doesn't matter whether cordless dect phone or old style landline phone. Can also buy from Tmpoint if you wish.
YoungMan
post May 24 2024, 02:20 PM

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QUOTE(NagaK @ May 23 2024, 11:59 PM)
Hope TM upgrade 1Gbps to 10gbps in future 😂 but depend on politics administration only during PH PKR administration days we gets fiber upgrade
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If 10gbps every night international link congested also no use.
YoungMan
post May 25 2024, 08:14 PM

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QUOTE(NagaK @ May 25 2024, 01:25 PM)
Maxis app is way better. I had Maxis connection in my home every thing can control with app no hassle.
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That is if you use their provided router.
YoungMan
post May 27 2024, 09:34 PM

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QUOTE(keong8867 @ May 27 2024, 08:06 PM)
I  have a friend want to change from maxis fibre to unifi. What is the best solution to get ? He receive whatsapp message that if he change it and he can get 6 month free and TV. Is it true?
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Best way is to do it at Tmpoint, also can get 6 months free. It's either 6 months free or free tv, but be careful some agent might offer you plan with 36 months contract.
YoungMan
post May 28 2024, 03:14 PM

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QUOTE(keong8867 @ May 27 2024, 10:01 PM)
TM point now can get 6 month offer also? Then why I should find agent?
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Agent = you no need take leave and cue at Tmpoint. Just submit all requirement and wait for the installation to happen.

QUOTE(may_day @ May 28 2024, 07:52 AM)
May I ask, is it TM lock the LAN port for the new WiFi 6 router?

My brother have applied SWU 4.0 , he got new router last week but 4 LAN Port all can't working
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If all 4 lan port not working, it's the router problem. Call them to change new one.

QUOTE(Lancer07 @ May 28 2024, 09:54 AM)
My cousin plan to migrate from maxis to unfi 100mbps.

However, unifi offer 36 months contract + free 6 months rebate.

Normally contract is 2 years for new user, how come 3 years now?
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That's why need to be careful. Next time probably contract auto renew like Astro. If in doubt, go apply at Tmpoint.

QUOTE(tng55 @ May 28 2024, 11:19 AM)
why you buy fiberhome that free router you always pay waste money

why not try TP LINK its cheap batter tp link then fiberhome daam waste you money
*
Why try Tp Link, you should promote him to try Asus.
YoungMan
post May 30 2024, 09:00 PM

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QUOTE(hussain @ May 30 2024, 11:44 AM)
HI Guys.. Need some help.. I just got a call from unifi that finally i will get free upgrade from 800mbps to 1gbps. but they said have to installl their own router. Cant i continue to use my own router coz mine is new and is wifi 6 TP link Archer AX 73. My house is kinda large so previously using mesh did not help but after using this router speeds everywhere in the house is quite good even without mesh.. will their upgraded router be any better ?..appreciate some sifu advice.. thanks

Also will unifi be better or moving altogether to celcom fibre 1gbps?
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Just choose which is cheaper between Unifi and Celcom, performance will not differ much since both are riding on the same infra.
And regarding the new router, do not expect it to be much better. ISP provided router is just enough to survive, you have to use own router for better performance.

YoungMan
post Jun 4 2024, 11:36 AM

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QUOTE(s2000c @ Jun 4 2024, 09:04 AM)
Hi my line port will disconnect when heavy rain , 3 times a month is that normal? Each time request technician come reset port outside .
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Not normal. Should request them to change new port if available.
YoungMan
post Jun 5 2024, 07:45 PM

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QUOTE(NooooB @ Jun 5 2024, 01:19 PM)
I'm about to port to Maxis, and Unifi called and offered me 100mbps RM79 per month with rebates for 6 months. It is an average of RM59.25 per month. A good deal?
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Yes, the best deal at the moment you can ever have.
YoungMan
post Jun 8 2024, 09:38 PM

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QUOTE(watabakiu @ Jun 8 2024, 08:04 PM)
user posted image

Got this email offer. Says the only catch is the contract is reset to 24months. Should I take it? Currently I am on 2019 offer promo + Ultimate plan.

Any catch I should be ware of?
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If you don't need the ultimate TV pack, can go Tmpoint and ask for SWU 4.0 plan. Can get 6 months free somemore.
What speed and how much are you paying now?
YoungMan
post Jun 9 2024, 11:01 AM

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QUOTE(watabakiu @ Jun 8 2024, 10:37 PM)
Now on Unifi 500mbps Super Value YEP 2019 [RM119.00] + Ultimate Pack [RM60.00]
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Wow your plan as good as SWU plan already. Just that not sure if Tmpoint able to offer more than 3 months free.
YoungMan
post Jun 9 2024, 07:59 PM

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QUOTE(blackankh @ Jun 9 2024, 04:09 PM)
Hi i am currently using Unifi 500mbps Super Value YEP 2019 (actual speed test is 800Mbps in speedtest after free upgrade) [RM129.00] + Aneka (RM30).
My contract has ended. When i went to TMpoint previously they told me SWU package is more expensive than my current package if i want to include tv package as no promotion.
Anyone get cheaper SWU with tv package?
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SWU is for people who need internet only. If you need TV package your currentplan is good enough.

QUOTE(Skylines93 @ Jun 9 2024, 05:07 PM)
For me ,
Weird things , even on "Combo Mode" , LAN 1 port still capped at around 100mbps. LAN 2 - 4 gets full speed (500mbps+)

When doing the bridge things to my TP-Link router only LAN 1 works (speed still capped at 100mbps) other port not working.
*
Other port usually reserve for providers renting TM infra. Aside from lan1 capped at 100mbps, how is wifi performance?
YoungMan
post Jun 10 2024, 02:51 PM

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QUOTE(abemin @ Jun 10 2024, 11:31 AM)
Do you mind sharing your router specs? is it 2.5Gb WAN port?
Mine peak at 930Mbps.
I have tested both :
- direct connect to combo box 2.5Gb port peak at 930Mbps
- direct connect using old devices (modem+router-tplink-ax73) peak at 930Mbps
Both using cat6 cable.

Should i try the bridge mode or confirm this is on TM end so i need to inform them.

I saw the technician speedtest can get 1Gbps. However after they left, my speedtest won’t go near 1Gbps.
*
Have you ensure your PC lan port is gigabit speed? That could be the problem as well.
YoungMan
post Jun 10 2024, 08:22 PM

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QUOTE(NagaK @ Jun 10 2024, 03:12 PM)
Okay. Any recommendations on routers with 2.5G Wan port?
Or just I invest of Deco new gen as my existing setup with 2 wifi extender with compromise speeds
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QUOTE(silrave @ Jun 10 2024, 04:10 PM)
guys , i plan to apply unfi though agent
but they said my area out of port.
does it have any solution to solve the issue?
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QUOTE(silrave @ Jun 10 2024, 04:29 PM)
haha tm point and outside agent got different  ?
cause i found one. they tell me cant do anything. need to wait only .
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QUOTE(Oltromen Ripot @ Jun 10 2024, 05:26 PM)
Salleh Said Keruak: Malaysians love to pay for slower internet

TM: your wish is our command. say no more. pay 2Gbps price for 10Mbps speed.

--

after the current 2Gbps contract is over, I think i'll stop subscribing Unifi and continue with Maxis 800Mbps. cannot continue this waterfish relationship.
*
Some router with 2.5g port are Asus GT-AX6000, AX-86U, TP-Link Deco X90, Archer BE800, Archer BE550. Can always google their specs to find out.
YoungMan
post Jun 12 2024, 08:01 PM

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QUOTE(bobby25 @ Jun 12 2024, 06:43 PM)
Guys
I got upgraded from 800mbos to 1gbps last month
Being so fed up with the 8Pm-2am slowness, I decided to move to maxis
I have no contract with TM
Today when I checked , My port our rejected due to contract. I thought the FSU was free without contract and also there was no mention of the black combo box being on contract when I asked ..
Just called their cs, lodged a report
Help guys , anyone been through this ?
*
Just in case, during the time you sign the restoration form when they change your BTU, any mentioned of renew contract? Do you try to call 100 to check when your contract end? This is so that you can roughly estimate the time when it got renewed without your knowledge.
YoungMan
post Jun 13 2024, 08:48 AM

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QUOTE(choongy @ Jun 13 2024, 05:10 AM)
Hi guys, I have been a Unifi user for years and I was first given a DIR 850 router. Fast forward many years, TM upgraded my 100mbps plan to a 300mbps plan for free last week. However, a speed test with my CAT6 Lan cable connected to my PC shows 100 Mb/s, and the speed test with wifi through my phone shows around 100 Mb/s as well. What should I do to get a more optimal speed?

1. Downgrade my plan to 100mbps since I don't see the difference atm
2. Buy a wifi 6 router, but I'm not sure which to get
3. Try to request a new router from TM and refresh the 2 years contract

Kindly help me out all the sifus here. Thank you very much in advance
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1. Change the lan cable that connects your BTU to router.
2. Buy a new router, that DIR 850 is not powerful enough. Can look at Tp-link AX72/AX73.
3. Check if your BTU and PC lan port is not limited to 100mbps.
YoungMan
post Jun 13 2024, 08:11 PM

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QUOTE(eternity4av @ Jun 13 2024, 12:55 PM)
hi fellow seniors, i do observed some members here gotten their 800mbps upgraded to 1gbps, so im abit unstable now paying rm210.95, so not sure whether should i go for swu or wait for 1gbps,
*
Try request for SWU 4.0, 100mbps rm79, 300mbps rm119 free 6 months. If you feel paying for fix broadband is not so stable, maybe time to terminate and get a broadband sim without contract.

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