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 CelcomDigi

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YoungMan
post Oct 1 2024, 10:29 AM

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QUOTE(wwoosy @ Oct 1 2024, 09:22 AM)
Next month is my last month contract of Postpaid Mega 98 with Celcom. Do you know if I can cancel and switch to Celcom Prepaid after the contract ends? What can I do to keep the numbers but with a minimal cost per month?
Or should I port out to other telco?
Thanks in advance.
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Celcom usually do not allow direct switching from postpaid to prepaid. However, within the same company you can switch to Celcomdigi Kuning prepaid (MNP). Then decide if you want to switch back to Celcomdigi Biru prepaid later.
If you plan to use the number actively at minimal cost, get the CD Kuning 25 plan, Rm25 for 30gb monthly plus unlimited calls.
YoungMan
post Oct 1 2024, 12:01 PM

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QUOTE(wwoosy @ Oct 1 2024, 11:01 AM)
Thanks for the head up.
The MNP can be done at Celcom, right?
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Yes can be done at their Celcomdigi store.

QUOTE(lolabunny123 @ Oct 1 2024, 11:17 AM)
From my experience previously can easily change but need to pay RM10 for the SIM. Granted I was using the CD80 postpaid plan and wanted to change to CD Edisi Biru.
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Didn't know they allow it now. Previously it was a no go from Celcom postpaid to prepaid.
YoungMan
post Oct 31 2024, 02:35 PM

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QUOTE(NoNameSoldier @ Oct 31 2024, 02:16 PM)
Unsure why would people still use digi and celcom. They are worse, not just network experiences but also customer services too
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It depends on area. Some experience worst line quality on Celcomdigi, and some telcos on another area.
YoungMan
post Nov 8 2024, 09:35 AM

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QUOTE(Yaowarat @ Nov 7 2024, 11:42 PM)
Any good plan to move over celcomdigi ? I am currently using digi postpaid 40 ( 30GB + 20GB )
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CD Postpaid 40 SE. 100gb 4g/5g quota at same price.
YoungMan
post Nov 8 2024, 04:07 PM

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QUOTE(Yaowarat @ Nov 8 2024, 11:16 AM)
Does the 5G speed the same ?
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5G speed capped at 100mbps. Typical from Celcomdigi.

YoungMan
post Dec 7 2024, 04:27 PM

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QUOTE(bsa12 @ Dec 7 2024, 08:47 AM)
I'm using postpaid digi 90 since 2021, quota is 45Gb/mth, saw nowadays CD postpaid plan is cheaper with much more quota,
Does change to newer plan better? In term of speed and Hotspot?
🙏🙏🙏
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Definitely better. Why pay more for less?
YoungMan
post Dec 28 2024, 05:12 PM

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QUOTE(tupai @ Dec 28 2024, 04:10 PM)
Today wifu went to a celcomdigi branch. Want to change plan to get new iPhone 16. The rep claimed need to add a new line for an extra rm20 per month. But can terminate after 3 months. So wifu decided to call bullshit and just left.
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Just do online and collect the phone at centre. When the time you collect the phone, show it to the CS that force you to take new line.

YoungMan
post Jan 5 2025, 10:31 AM

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QUOTE(westlife @ Jan 4 2025, 09:36 PM)
digi store has many of these kind of staff that purposely advise u otherwise just to trick u to sign up their postpaid plan. i think it is for their KPI/commission.

dun listen to them, just confront them with the tnc or faq on the digi website.

if they insist, threaten to complain to MCMC.
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I believe every telco store have this kind of staff. Once I wanted to change hotlink postpaid to the east M'sia promo, staff said only available for new number. I showed them the website FAQ, still no go. I port out few days and return to port in and get the promo.
YoungMan
post Jan 6 2025, 01:52 PM

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QUOTE(tupai @ Jan 5 2025, 11:20 PM)
New twist in me and wifu foray of getting a new iPhone with celcomdigi device plans.

After 2 different celcomdigi branches staff asking her to apply for new line in order to get the iPhone plan, she went the online route and got the phone already. No need to add any new lines.

So today we went to a bluecube? What's the new name? To get ESim.

Get the esim, was told it's rm10. Wifu paid cash, no receipt whatsoever. Was told cannot pay via billing or any cashless. I checked celcomdigi website no such charges. Hahahaha. Wifu furious kena scam 10 ringgit. Had to placate her with chagee next door.
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QUOTE(Piers @ Jan 5 2025, 11:50 PM)
one of celcomdigi express store i went wanted rm20 cash for an esim… somewhere things are getting out of hand now 🙊
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Perhaps should ask Soyacincau or Pendakwah Teknologi to write about it and publish in their social media. Just like how one person claim his Maxis iPhone is sim locked even after contract period end.

QUOTE(KinniHan @ Jan 6 2025, 12:32 AM)
Hi all sifu, I am thinking to change a new plan for getting new iphone from celcom digi. But I found that they only provide postpaid plan with 6 months free home fibre which is not applicable to me.

Anyone here can share some info? What if I would like to get a new iphone from telco without taking up the home fibre?
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Find another centre which doesn't push the home fibre plan. Postpaid 100 and above already can get iPhone. Otherwise, just register online.

QUOTE(westlife @ Jan 6 2025, 09:56 AM)
no receipt? indeed. i went to replace mine at digi store (official) also no receipt given for the replacement and it is FREE.

https://help.celcomdigi.com/support/solutio...39641-digi-esim

user posted image

no receipt = no evidence. very smart.  tongue.gif

if anyone had done fibre broadband installation (landed) before with one of the service providers, may also encounter the situation, that the installers (which should be their vendor), asking for instalation fee to lay the fibre cable to the house. usually they can ask as high as rm200 or higher, and one can bargain for the cost until agree to install. but one might not notice is that the standard installation is actually FREE for the first 50 meters of cabling. 50 meters is very long one must know, typical landed house to pull the fibre cable from the pole or the box outside to inside the house can NEVER exceed such length and unless u request for non-standard installation such as concealing the cables etc..

again after the installation, will have no receipt given for such CHARGED installation except the usual completion form from the service provider with no additional cost mentioned.

so even later u complaint to the service provider, nothing they can do unless u can provide the receipt for the money u paid to the installer.

but it is certainly 100% free for such installation. so any extra cost paid is a 'donation'.

in other thread of the sub-forum, i raised this before, some even commented that it is no harm to give such donation which they said the installers are earning the money hard also which I do not agree la.. this is totally different things. If they did a good job, u want to treat them a drink or give them tips toward the end, it is ur choice. But if they demand the installation cost, the act itself is technically crime already.
https://help.celcomdigi.com/support/solutio...39641-digi-esim

user posted image
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When the time I installed my fibre, it was free for first 15 meter.
YoungMan
post Jan 7 2025, 09:59 AM

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QUOTE(soonwai @ Jan 7 2025, 12:07 AM)
Mine is not new prepaid. It's old prepaid, old phone to old prepaid, new phone.

Other than that, correct. Same experience here. Port in from Maxis to Digi Prepaid, free SIM. Have done that for 2 numbers. Thus far, Digi prepaid SIM to eSIM, also free. Have done this twice as well.

Only thing unsuccessful so far is eSIM from one phone to eSIM on another phone. Will have to test again in a few years time.
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Hope Celcomdigi can implement ESIM transfer like Maxis.
YoungMan
post Jan 8 2025, 11:14 AM

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QUOTE(MGM @ Jan 8 2025, 09:07 AM)
Anyone heard of TONE WOW? They claimed to use DG network but with added incentives, sounds like scam to me.
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Yes, those are small players just like XOX.
YoungMan
post Feb 2 2025, 12:29 PM

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QUOTE(Syok Your Mom @ Feb 2 2025, 08:18 AM)
1st time try port to hotlink from Digi, the hotlink shop charge me RM 50 which is refundable

2nd time try port from hotlink to Digi at a different shop this time it's free.
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Next time take the name of the person and report to MCMC. Port in should not be charge, regardless refundable or not.

QUOTE(nexona88 @ Feb 2 2025, 11:09 AM)
It's getting bad to worse the congestion issues...

They said after merger better...

I feel nope...

Maxshit is even better now....
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Hahaha, maybe see what happen post 100% integration. Even now still got celcom and digi, like husband and wife stay in same house but different room

This post has been edited by YoungMan: Feb 2 2025, 12:29 PM
YoungMan
post Feb 2 2025, 04:10 PM

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QUOTE(JLA @ Feb 2 2025, 12:39 PM)
PORTING FEES
18. How much would it cost me to port to a new service provider?
The maximum that a mobile service provider can charge for a port is RM25
but the fees might vary downwards from one service provider to another.

https://www.mcmc.gov.my/skmmgovmy/files/att...ts/FAQs_MNP.pdf
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but what happen now is the fee differ from 1 shop to another within the same provider.

QUOTE(nexona88 @ Feb 2 2025, 02:16 PM)
Wahhh...
Need to wait longer if like this...

They got mentioned when would full complete 100%  the merger if network???
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Should be complete by this year... don't know when to be exact. Last year already said can achieve 75%.
YoungMan
post Feb 2 2025, 07:14 PM

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QUOTE(nexona88 @ Feb 2 2025, 04:43 PM)
Hopefully by year end have improvement...

It's really getting bad... Now holiday time, very slow in most places....
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Try check this page from time to time.
https://corporate.celcomdigi.com/network/network-integration
YoungMan
post Feb 13 2025, 09:41 PM

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QUOTE(MGM @ Feb 13 2025, 08:05 PM)
How much?
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Rm128 for 4 lines. 1TB shared quota for all the lines.
YoungMan
post Feb 17 2025, 04:36 PM

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QUOTE(westlife @ Feb 17 2025, 10:31 AM)
i got a new hotlink no recently, less than 2 weeks after use, i received the notification that my maxis postpaid bill reminder which i never have any maxis postpaid line. and i called up cs, only he told me that the bill account is not under my name and the no i have is a recycled no...  dry.gif
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Common nowadays. Where got new number, all recycled one. In the end did Maxis manage to remove the bill notification and get it back to the rightful owner?

QUOTE(Piers @ Feb 17 2025, 01:01 PM)
for hotlink do you guys received sms miss call notifications hiding those phone number?
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Yes. According to Maxis CS it is due to MCMC disallow sending phone number through SMS. However if you turn on dynamic voicemail, surprisingly the phone number for missed call notification is completely shown in the text message.
YoungMan
post Feb 17 2025, 08:12 PM

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QUOTE(Piers @ Feb 17 2025, 07:49 PM)
are you referring to the call me alert?
i request turn off xtras service, voicemail and those miss call showing eg. xxxxx888 🙄
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No. missed call notification is not the same as call me alert.
I'm saying that if I only turn on missed call notification, it will show last 4 digit of numbers in the SMS. but if I enable voicemail, any missed call SMS will show full phone number.
QUOTE(Piers @ Feb 17 2025, 07:57 PM)
there was one number i bought from digi website, after one year+ still occasionally received calls and WhatsApp/sms from astro, coway, asking for a girl name and bill payment.
sometimes will receive verification code for various apps too 😂
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I believe it's time to sign into those app and request proper account deletion.
YoungMan
post Feb 21 2025, 02:14 PM

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QUOTE(westlife @ Feb 21 2025, 12:41 PM)
hotspot is unlimited for rm25 hotlink plan.. so it is even better than celcomdigi kuning..

yes, if ur phone is only 4GB then 30GB...

but seriously nowadays still have 4G only phone that one is using?  blink.gif
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You would be surprise there are still lots of 4g only phone launching in Malaysia, especially entry and mid range phones.
YoungMan
post Feb 22 2025, 08:37 PM

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QUOTE(Syok Your Mom @ Feb 22 2025, 04:48 PM)
My RM 25 plan now come with 40gb + unlimited calls. Including SST rm26.50 nett per month. Best part is the quota can hot spot share
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Where does the SST come from? Afaik prepaid no SST.
YoungMan
post Feb 23 2025, 10:42 AM

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QUOTE(Syok Your Mom @ Feb 22 2025, 08:58 PM)
Post paid got SST
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Oh... I'm not aware which postpaid Rm25...

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