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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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cyberic
post Oct 4 2023, 11:23 PM

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QUOTE(keong8867 @ Oct 4 2023, 11:21 PM)
guys, so our swu 3.0 , 300mbps free upgrade to 500mbps for 1 year. So we are entitle to upgrade from 300mbps tp 500mbps, or from 500mbps to 800mbps?
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If your package is 300 then free upgrade to 500. Follow package. It's a wishful thinking to get 800, I wish too 😬
cyberic
post Oct 4 2023, 11:52 PM

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I believe dropping price drastically is not good business for corporate that depends on earning numbers. So it will be speed upgrade. I downgraded to lower package to get the actual saving and bet still enjoying the 500 speed 😁
cyberic
post Oct 4 2023, 11:56 PM

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QUOTE(totally_skint @ Oct 4 2023, 11:53 PM)
So the promise of lower prices mean RM10 more for the cheapest plan.
From RM89/month to RM99/month

Where's the savings?
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They promised cheaper price, RM10/20 cheaper still consider cheaper. 😅
cyberic
post Oct 5 2023, 12:02 AM

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QUOTE(totally_skint @ Oct 4 2023, 11:58 PM)
RM10 more a month is not cheaper.
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You can't argue that. You did pay less even though that doesn't meet your expectations.
cyberic
post Oct 5 2023, 12:18 AM

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QUOTE(PJng @ Oct 5 2023, 12:13 AM)
We are getting an upgrade
We are undergoing planned maintenance and system upgrade. We appreciate your patience.

Estimated we'll be back online by

05 October 2023 @ 06.00AM

cannot open at 12AM?
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Earlier I tried and get the message to try again at 10.30pm today, then change to 11pm today. Checked at 11.14pm, I see the message about upgrade. Actually I found the same upgrade message on Unifi website when app is not accessible.
cyberic
post Oct 5 2023, 10:46 AM

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QUOTE(bee88 @ Oct 5 2023, 10:44 AM)
Okay. My unifi 300 Swu mesh 6 also eligible for
Upgrade

Now already on 500mbps, so should be expecting 800mbps now?
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It will be nice.... but that should be a hard no
cyberic
post Oct 5 2023, 10:48 AM

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QUOTE(Doraku @ Oct 5 2023, 10:35 AM)
Eh don't tell me they gonna replaces your MikroTik router with dlink ONR  whistling.gif
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Anyone using sfp with Mikrotik? Can we actually use it or supported by Unifi?
cyberic
post Oct 5 2023, 10:57 AM

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QUOTE(speeder_man @ Oct 5 2023, 10:53 AM)
Since we have 2 camps of SWU3.0 300Mbps with different notification:

1 : get notification already upgraded
2 : get notification eligible for upgrade

Can you check your current itemised billing whether you are on

1. unifi advance 300Mbps
Or
2. unifi pro 500Mbps

I believe the notification will refer to this itemised item instead of the plan title.
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My bill state Unifi Advance plus 500, i get the first type of notification. I don't think I'm getting 800 smile.gif

This post has been edited by cyberic: Oct 5 2023, 10:59 AM
cyberic
post Oct 5 2023, 12:05 PM

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QUOTE(PJng @ Oct 5 2023, 12:01 PM)
Permanaet 500mbpa? Will try next week
My famikt ask switch to TIME, i dunno TIME is stable or not, on my flat
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Time was cheaper b4 the free speed upgrade. Also synchronous up/down speed. Time not good meh?
cyberic
post Oct 5 2023, 12:22 PM

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QUOTE(deepan84 @ Oct 5 2023, 12:14 PM)
user posted image

Latest bill from UNIFI. SWU3.0 is categorized as unifi advance plus 500Mbps.

edit: its always been categorized as such in previous bills.
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Same as mine. Previously was 2019 turbo 500, downgrade to 300 with swu 3.0. My bill always state advance plus 500. I guess you also get the "upgraded" instead "to be upgrade" message?
cyberic
post Oct 5 2023, 01:01 PM

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Swu 3.0 300 plan (RM119) need to pay double to upgrade to next 800 speed

user posted image
cyberic
post Oct 5 2023, 01:13 PM

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QUOTE(Mazda9 @ Oct 5 2023, 01:08 PM)
Just finished visiting TM Point Titiwangsa. No queue at all and I was attended instantly.

TM staff has confirmed that all 800 mbps plan users will be upgraded. It doesnt matter wether you are on turbo upgrade or any other campaign plan, all will be upgraded.

The focus now is to upgrade those recent customers whom walk in and took the latest plans. I’m  on turbo upgrade plan and we are all legacy plan users. According to her, for turbo uograde 800mbps plan users the upgrade will surely happen but not sure wither to 1gbps or 2gbps because by default we were suppose to be upgraded to 1gbps back in 2018 but since TM infra back then only could cater to 800mbps max speed so we were all packed to that category.

So the bottom line is all will be upgraded. [attachmentid=11481097]
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Interesting. 1GB get upgrade to 2GB. So 800M was supposed to be 1GB but not sure going to get 1GB or 2GB. Quite likely you guys might get 2GB
cyberic
post Oct 5 2023, 01:25 PM

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QUOTE(soonwai @ Oct 5 2023, 01:18 PM)
Thanks very much for sharing. For now I just hope for the best.

Inkambing 2GBps RM159 (+STD20+Ultimate) !!
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If this is real, I bet you will be sleep laughing for months biggrin.gif
cyberic
post Oct 5 2023, 04:53 PM

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QUOTE(haturaya @ Oct 5 2023, 04:51 PM)
Fuuuuu 1k messages to scan through...

FakMe can have a nice break from making any new announcement for quite some time.  sweat.gif

Anyway, checked mine, eligible for this 'free' upgrade.
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What is your package name in the bill?
cyberic
post Oct 5 2023, 05:01 PM

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QUOTE(haturaya @ Oct 5 2023, 04:55 PM)
Unifi 300Mbps - staywithUnifi 3.0 (MESH6)
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I mean on the monthly bill statement. In my bill, my it is unifi advance plus 500. I get the "upgraded" message instead of "eligible". Unifi advance plus 500 always been the name since the 2018 turbo upgrade to 500mbps.
cyberic
post Oct 6 2023, 10:52 AM

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user posted image

You guys received this notification on Unifi app?
cyberic
post Oct 6 2023, 10:56 AM

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QUOTE(apalexar @ Oct 6 2023, 09:59 AM)
Actually the rm119 swu 3.0 might remain 300mbps after 1 year right? Any specific tnc say it permanent become 500mbps after that?
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Yesterday I received notification on Unifi app stating free upgrade is forever.
cyberic
post Oct 6 2023, 11:05 AM

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QUOTE(keithyan @ Oct 6 2023, 11:01 AM)
i believe its possible if unifi tv contract is finished unless tnc applied. however when u ask for terminate , the sales or promo team will keep promo u what ever its possible on ur package situation.
they have already all kind of answer in place for any situation they in.
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I tried to remove my ultimate but they don't allow. Need to sign up new broadband package. 1 year + later, I'm on swu 3.0
cyberic
post Oct 6 2023, 11:20 AM

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QUOTE(keithyan @ Oct 6 2023, 11:13 AM)
Unifi being Unifi haha
last time i also wanna remove old ultimate pack but after a few calls  of insisting to remove and they manage to offer this , they give me free ultimate while have turbo upgrade , as long i redo contract 24 months (since my contract finished) when gobind era.
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Yeah. I tried to asked, hint if there is any other way. She just don't allow. I went there because many able to do so and reduce the price. I was hoping to pay RM159 for 500mbps internet only dry.gif

Now I have good deal for RM119 for 500
cyberic
post Oct 6 2023, 11:22 AM

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QUOTE(1qaz1qaz @ Oct 6 2023, 11:13 AM)
well you can always downgrade back to <1Gbps
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Downgrade usually have penalty. For 2Gb users, probably they give waiver, mesh router or maybe the unifi tv package.

This post has been edited by cyberic: Oct 6 2023, 11:23 AM

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