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 Citibank CC tukar jadi UOB CC, Replacement path updated

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desmond2020
post Jul 23 2023, 09:37 AM

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QUOTE(jusbella @ Jul 23 2023, 09:35 AM)
Anyone able to use uob NFC payment? Trying to activate and received the sms code and key in and the apps keep loading forever.
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You mean UOB pay?

Just try few more times, their system is new, teething issues is expected
jusbella
post Jul 23 2023, 09:38 AM

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QUOTE(desmond2020 @ Jul 23 2023, 09:37 AM)
You mean UOB pay?

Just try few more times, their system is new, teething issues is expected
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Yes UOB Pay
poweredbydiscuz
post Jul 23 2023, 09:38 AM

 
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QUOTE(jusbella @ Jul 23 2023, 09:35 AM)
Anyone able to use uob NFC payment? Trying to activate and received the sms code and key in and the apps keep loading forever.

Attached photo for reference.
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I have this problem before. Somehow after turn on Bluetooth and try again then successful liao.
jusbella
post Jul 23 2023, 09:42 AM

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QUOTE(poweredbydiscuz @ Jul 23 2023, 09:38 AM)
I have this problem before. Somehow after turn on Bluetooth and try again then successful liao.
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Turn on Bluetooth and try activate doesn't work for me.
sadlyfalways
post Jul 23 2023, 06:22 PM

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Hello, anyone here is ex citi prestige users? anyone know if the extended warranty underwritten by aig is still available in the zenith?

I made all my purchases with the citi just for this protection, and i dont think uob is going to provide it

has anyone confirmed with them? cant seem to get through on the helpline

might just cancel and go with hsbc premier

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langstrasse
post Jul 23 2023, 08:58 PM

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Hey guys after registering for the UOB app and getting the confirmation email, how did you activate the security phrase?

The notification says "refer to UOB TMROW inbox message to retrieve the account number"
But on the login page there's a security phrase (I've not set up a phrase anywhere in the registration process).
Help lol
Xith
post Jul 23 2023, 09:37 PM

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How about bank payment to cc, can we set UOB as payee and cc number remain ?
maxpudding
post Jul 23 2023, 09:38 PM

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QUOTE(Xith @ Jul 23 2023, 09:37 PM)
How about bank payment to cc, can we set UOB as payee and cc number remain ?
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Yes
Xith
post Jul 23 2023, 09:52 PM

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QUOTE(maxpudding @ Jul 23 2023, 09:38 PM)
Yes
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Thank you so much for the reply. Cheers
rayfoo
post Jul 23 2023, 09:55 PM

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getting this error on UOB TMRW , any ideas?

For your security, screen casting or sharing has been disabled on UOB TMRW
You will be redirected back to login once all screen sharing or recording activities has stooped.

But I dont think I enabled any of this on my phone

This post has been edited by rayfoo: Jul 23 2023, 09:56 PM
Alert_RaZO
post Jul 23 2023, 09:58 PM

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Tried few places uobpay...
Tarak boleh.
BigMan123
post Jul 23 2023, 10:01 PM

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QUOTE(kerjaluar @ Jul 20 2023, 07:33 AM)
it's the same with or without the pin..
anyway manage to pass that screen on Tuesday, but now stuck on the creating username screen with Error Code: E147

UOB seems to be aware of the issues with Citibank Customer migration, received SMS on Tuesday morning from UOB announcing they're resolving it and will update later.


user posted image
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I still have this issue. Anyone else?
eddmecha
post Jul 24 2023, 11:20 AM

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QUOTE(rayfoo @ Jul 23 2023, 09:55 PM)
getting this error on UOB TMRW , any ideas?

For your security, screen casting or sharing has been disabled on UOB TMRW
You will be redirected back to login once all screen sharing or recording activities has stooped.

But I dont think I enabled any of this on my phone
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Did you try to take screenshot when Inside the app?its some sort of security feature to disable screenshot/screenshare/screencast when on the app
cangkui
post Jul 24 2023, 05:28 PM

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eh wait.. what happen to citibank malaysia? i tutup my cc long time oledi.. but i still appreciate the value of citi brought to the market.. nobody reject 0% interest installment with Citi card
kerjaluar
post Jul 24 2023, 06:13 PM

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QUOTE(BigMan123 @ Jul 23 2023, 10:01 PM)
I still have this issue. Anyone else?
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I still have this issue too at least as of this morning... anyway settled already. in my case I took a day off today as expected the UOB USJ Taipan is a bit busy - with ex-Citibank customer of course including me. Arrived at around 09:50am, got a queue number, around 40 minutes waiting time. In my case, I have previously own a UOB CC Visa given by my company - so not my personal CC la and they have my work email address instead of my personal email, I believe that's causing the issue, so I requested for email change to my personal email - sadly the bank officer said it will take 3 days to process !
then I asked what can I do to get access to the internet banking today ? easy solution is to create a UOB savings account, ok created one on the spot, and then UOB gave temporary login to the Internet banking access, login and change to my new username/passwd. everything done now.

So, I suggest you go to the nearest UOB... go early if possible.


cruel_boy86
post Jul 24 2023, 06:22 PM

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i had uob cc in 2009, but eventually closed acc by uob due default payment ect. i think back then i used a different phone no for tac

now citi migrated to uob, and i guess uob still keeping my details in their system coz tac is sent to that old number which i cant even recall.

hence cant register for uob app, make any online purchase ect. can this be resolved by calls or have to go physical branch?
marfccy
post Jul 24 2023, 06:25 PM

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anyone able to make payment to their Citibank card?

tried today via MAE to make credit card payment but the app kept saying system problem error 00E4 or something in MAE
poweredbydiscuz
post Jul 24 2023, 06:30 PM

 
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QUOTE(marfccy @ Jul 24 2023, 06:25 PM)
anyone able to make payment to their Citibank card?

tried today via MAE to make credit card payment but the app kept saying system problem error 00E4 or something in MAE
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Pay to UOB, same credit card number.
marfccy
post Jul 24 2023, 06:44 PM

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QUOTE(poweredbydiscuz @ Jul 24 2023, 06:30 PM)
Pay to UOB, same credit card number.
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come to think abt i since i saved the credit card number as my fav 3rd party, i guess because its still saved as citibank thats why failed? hmm.gif

ill retry without using fav 3rd party
poweredbydiscuz
post Jul 24 2023, 06:46 PM

 
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QUOTE(marfccy @ Jul 24 2023, 06:44 PM)
come to think abt i since i saved the credit card number as my fav 3rd party, i guess because its still saved as citibank thats why failed?  hmm.gif

ill retry without using fav 3rd party
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Yes. Either pay to new 3rd party or edit the old favorite.

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