Hello,

Any Public Banker IT staff here?

Can tell me why you guys decided to design the app like this?

I woke up this morning to my Pbe App needing an update, and the Playstore telling me that the app is no longer compatible with my phone.

How am I suppose to do anything with Public Bank now when EVERYTHING on Public Bank needs Pbesecuresign?
Can't move money out of the account to another bank without the app that I can't even reinstall on in Playstore, it is no longer an option.



P/S: Using Huawei Nova 3i, guess I need to withdraw Cash now like some uncivilized barbarian.

This post has been edited by Chowda: Jun 25 2023, 08:10 AM

Ask ppl why, expect ppl give answer. But didn't give basic info like what phone and what android version.

Seems like common sense is not that common already nowadays.

Sorry, I notice after clicking post, already edit.

Welcome to the party
https://forum.lowyat.net/topic/5388740

I can see where it goes:
1. Buy iOS device
2. Buy Samsung. Replace every 4 years.
3. Buy Mi/Redmi. Flash custom rom every 4 years knowing that it will be very slow.

This post has been edited by Skylinestar: Jun 25 2023, 08:15 AM

Buy latest ipong jer la

What Android version?

I say better wait until iPhone had usb-c

Definitely 9 and below.

https://forum.lowyat.net/index.php?showtopic=5384779&hl=


This post has been edited by Skylinestar: Jun 25 2023, 08:19 AM

other bank apps got minimum Android 9 if not mistaken.

Android Version 9.

No update that I can find to 10; my phone is old I know, but no warning whatsoever from Public Bank is what triggered me.

one way is change to newer phone
another method is go home branch request token for free (rm50 if you lost though)

Hello sir
We already notified you on this upgrade.
Didn't you receive the notice?

free token....only for certain banks, right?

Funny right? Last time when I’m at public bank, Many uncles aunties are told that their phones can’t support the apps. The staffs ask them to change phone.

Redirect to the web? If so, turn off usb debugging. Mine was like that

ts ask about public bank so yes public provide free token since cater to many elderly customer

But think on the bright side. U just need to fork out maybe around 1k or less for a new phone to use the app, instead of losing much much more in your bank due to some scam or hack due to lack of securities patch in lower android.

Refer my post above. I believe it is for the safety of consumers.

Yeah, I've checked. And9 was launched a year before pandemic. Meaning to say, the developer now is only maintaining versions that's 5 years and lower..

No, not even a redirect, I tried topping up my ewallet, but when I wanted to access the app to do securesign, it says need to update, but then playstore state my phone no longer compatible.

Might as well partner with Digi/Maxis/Celcom for new phone contract