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 Intermittent NVME SSD not detected in bios

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TSdeShinyDevil
post Jun 7 2023, 09:25 AM, updated 3y ago

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I have built a new pc and successfully installed Win 11 onto the NVME. But occasionally the pc will not detect the NVME and straight go into BIOS. What I did was unpowered the pc, press and hold the power button, then restart the pc. This usually does the trick. This problem happens intermittently
The HW is Asrock B650M Riptide and Transcend mte250s 4TB. I have the latest BIOS updated. With EXPO enabled.
Could it be the CMOS battery that is causing this?
acbc
post Jun 7 2023, 09:29 AM

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Bad M.2 contacts? Spray some contact cleaner and try again.
slaveone
post Jun 7 2023, 09:30 AM

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https://forums.tomshardware.com/threads/nvm.../#post-22613614
sHawTY
post Jun 7 2023, 11:46 AM

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1. Try to unplug and reinstall the NVMe and see if the problem persists
2. Install your MTE250S on the other NVMe slot on the motherboard and see if the problem persists
3. Use a different NVMe SSD and see if the problem persists
4. Install your MTE250S in a different PC and see if the problem persists
1024kbps
post Jun 8 2023, 12:05 AM

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go to bios and set the NVME as your boot drive,
if you have other USB drive plugged in, the BIOS could mistake it as boot drive and trying to boot into empty drive = the BIOS screen you see.

and yeah, update BIOS first.
TSdeShinyDevil
post Jun 8 2023, 09:02 AM

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hmm there is no other drive besides this nvme drive. the other devices are keyboard and mouse. WIll try to remove them and boot tonight.

i have the latest BIOS update. The NVME drive doesnt appear in BIOS so i cant select to boot from it.

The workaround that usually works for me is power down and remove power from the PC, press and hold the power button for few seconds then power on the PC. this will usually enable to boot into windows.
k41AA
post Jun 9 2023, 08:10 PM

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brand new ssd or taken from previous pc?
similar symptom with my dying ssd
i thought windows corrupted but restart again and everything's fine
few more cycles and kissed good bye to my files
no warning from crystaldisk whatsoever
TSdeShinyDevil
post Jun 12 2023, 03:39 PM

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QUOTE(k41AA @ Jun 9 2023, 08:10 PM)
brand new ssd or taken from previous pc?
similar symptom with my dying ssd
i thought windows corrupted but restart again and everything's fine
few more cycles and kissed good bye to my files
no warning from crystaldisk whatsoever
*
Brand new ssd. damn sound bad. the problem is it happens intermittently, cant reproduce consistently to file for RMA
k41AA
post Jun 12 2023, 08:27 PM

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QUOTE(deShinyDevil @ Jun 12 2023, 03:39 PM)
Brand new ssd. damn sound bad. the problem is it happens intermittently, cant reproduce consistently to file for RMA
*
any way you can try to test the ssd using another mobo? another pc maybe? see if it goes away
for RMA, do you need to prove the item is faulty first or claim first then the manufacturer will verify it for you?
sorry never RMA b4 (touch wood)
TSdeShinyDevil
post Jun 13 2023, 09:39 AM

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QUOTE(k41AA @ Jun 12 2023, 08:27 PM)
any way you can try to test the ssd using another mobo? another pc maybe? see if it goes away
for RMA, do you need to prove the item is faulty first or claim first then the manufacturer will verify it for you?
sorry never RMA b4 (touch wood)
*
yup i tried to test in another PC, the bios is not detecting the SSD. I tried swapping the SSD, the good SSD is able to be detected in the PC where the faulty SSD is not being detected. Will ask for RMA and see how it goes

 

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