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 Digital bank Rize, By Al Rajhi Bank

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virulence
post May 18 2023, 02:26 PM

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QUOTE(ikanbilis @ May 18 2023, 01:01 PM)
I started this thread to find guinea pigs to go along with me whistling.gif
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everyone along for the ride till 31 Aug tongue.gif

Their CS do respond but disappointed that their programmers is taking a long time to sort out issues with the app
virulence
post May 18 2023, 06:56 PM

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QUOTE(xander2k8 @ May 18 2023, 05:09 PM)
Should be either manage outsource doing the programming hence why it take longer time 🤦‍♀️ compared to established banks which have their own programming team
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There's a new update but no mention of bug fixes mad.gif

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virulence
post May 19 2023, 02:30 PM

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QUOTE(PueRTeaA @ May 19 2023, 12:35 PM)
I suspect got Rize staff is here for monitoring biggrin.gif
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who is the Rize spy here ohmy.gif
virulence
post May 19 2023, 02:33 PM

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QUOTE(virtualgay @ May 19 2023, 02:29 PM)
at least now i get to delete my fav account
even rename some of them to make more sense
one of the best app to use when need to transfer money or pay my credit card
super easy touch touch no TAC
if phone kena pick up by someone and they manage to clone my finger print then habis!
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It would be nice to have a scheduled transfer feature for credit card payment cool2.gif
virulence
post May 22 2023, 06:04 PM

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QUOTE(virtualgay @ May 22 2023, 11:05 AM)
now Rize very geng... whenever they block my transaction i will call their 1800 number... before it get connected to an agent while waiting my phone will ring...

so do verification blah blah blah.. then say ok now you can perform your transaction again smile.gif

i 1 week kena at least 2 times as i use it as my daily account now
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For large transactions, need to do verification with their CS for approval and they will tell you to re-do the transaction again within 5-10 minutes. Transaction is still instant but need some 10 min planning ahead sweat.gif
virulence
post May 22 2023, 06:25 PM

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QUOTE(Super2047 @ May 22 2023, 06:15 PM)
How much considered as large transaction?
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I did a RM20k transaction which need to be approved. I've done smaller transactions below RM2k and didn't need verification.
virulence
post May 23 2023, 10:46 PM

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QUOTE(virtualgay @ May 23 2023, 10:11 PM)
does anyone know how to get more details on the transfer that we did?
Our transaction history is not helpful at all in the app
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transaction history looks more like brief info. Might need to request CS for statement for detailed info.
virulence
post May 28 2023, 09:46 PM

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QUOTE(ultimate93 @ May 28 2023, 08:05 PM)
If no order the card can enjoy special rate?
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Yes you will still get 5% for first 5k and 4% for above 5k without debit card.
virulence
post Jun 28 2023, 03:27 PM

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QUOTE(Eugene91 @ Jun 28 2023, 03:21 PM)
May I know when is the interest usually paid out?
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1st day of the month
virulence
post Jul 1 2023, 05:17 PM

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QUOTE(Jason @ Jul 1 2023, 03:29 PM)
Can't login today. Enter OTP then error. Delete app try again same thing. This "bank" really lousy man.

If not for the 5%/4% I really won't use it. Not worth the hassle.
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Yes this happened to me too. Tried an hour later and managed to login. Even the login is slower than previously.

App notifications still not fixed. Not the best of banking app experience imo.


virulence
post Jul 1 2023, 11:29 PM

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QUOTE(Jason @ Jul 1 2023, 05:31 PM)
I still can’t access my money since noon. lol

I think this is worse than CIMB Clicks
The sotong is buggy as hell but still can work

This is dead entirely. On an iPhone 13 nevertheless. I understand if Android is buggy because too many devices to cover.
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I'm on Iphone too but login seems to be laggy and may time out dry.gif
virulence
post Jul 3 2023, 03:32 PM

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QUOTE(rahtid @ Jul 3 2023, 01:31 PM)
extended till Dec 2023

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I was going to terminate my account after 31st Aug cause their banking app quite disapointing but since they are going to extend ... laugh.gif
virulence
post Jul 15 2023, 10:06 PM

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QUOTE(celaw @ Jul 15 2023, 09:28 PM)
Anyone got any idea how to add favourite payee in Rize App?
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After you have completed a transaction, there's an option to add that payee into favourites. That's the only way I know of at this point.
virulence
post Jul 17 2023, 08:22 PM

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QUOTE(KOEL @ Jul 17 2023, 03:36 PM)
Is Rize app only available on mobile phone?  Possible to download so can use the PC instead?
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Can only access through app. No option for browser access.
virulence
post Aug 2 2023, 04:44 PM

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QUOTE(virtualgay @ Jul 25 2023, 10:12 PM)
Rize is Malaysia’s Virtual Bank of the Year at the Asian Banking and Finance Awards 2023! 💪

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Are they the only Virtual Bank so of course they win this category award whistling.gif
virulence
post Aug 2 2023, 11:34 PM

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QUOTE(canjeth @ Aug 2 2023, 11:04 PM)
Why keep on blocked and activated?

My notifications got nothing at all. All blank.
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Those are repeat notifications. Under settings go to communications preferences and turn off push notifications. I reported this issue awhile back and it still isn't resolved yet.
virulence
post Aug 8 2023, 10:24 PM

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QUOTE(BrookLes @ Aug 8 2023, 09:55 PM)
Ok registered. So they will inform me right? If successful.
How long wil take.
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Welcome to the testers club laugh.gif
virulence
post Aug 16 2023, 09:49 AM

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QUOTE(virtualgay @ Aug 15 2023, 11:59 PM)
How do you all use Rize? Purely for saving your money got in no out?

For me I use it as my main account right now... Kinda replace my maybank account...

I use Rize mostly on paying my credit card bills
Any money extra from whatever bank also I move it to rize
But I realize when I give my rize account number to ppl they all say cannot transfer... So I need to tell them is Al Rajihi Bank of Investment.. then ppl don't feel comfortable say is not a bank and they don't want transfer and I lazy to explain
So ended up I give them Maybank. So from Maybank again I transfer to Rize.

Do share your experience on Rize
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I use it as my savings account due to the interest rate. My salary goes into MBB and I transfer over to Rize. I still use MBB to receive incoming money and not Rize.

MBB has schedule payment which I use to pay my credit card. Would be good if Rize has scheduled payment feature too.
virulence
post Aug 17 2023, 11:14 PM

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QUOTE(virtualgay @ Aug 17 2023, 09:36 PM)
i wish it never end cause i like it... high interest
every month i earn like around RM35 from interest
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I received a call from Al Rajhi bank today and they intro other investments like unit trust, physical gold purchase, foreign funds account & FD. FD rate is currently 4% p.a. so I think they will start reducing Rize interest rates starting on 1st Jan. Nothing lasts forever bye.gif
virulence
post Sep 6 2023, 05:37 PM

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I did not calculate my interests but hopefully it's been right all this time as there's money in & out every month sweat.gif

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