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 Digital bank Rize, By Al Rajhi Bank

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xander2k8
post May 19 2023, 12:01 PM

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QUOTE(virulence @ May 18 2023, 06:56 PM)
There's a new update but no mention of bug fixes  mad.gif

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Tell us no point πŸ€¦β€β™€οΈ send a love letter to Rize instead

QUOTE(PueRTeaA @ May 18 2023, 08:14 PM)
New update support COPY account number ...no need to remember/type long long account number already rclxms.gif
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Instead of us telling us why not send nice love letter to Rize instead πŸ€¦β€β™€οΈ as they are proactive
xander2k8
post May 19 2023, 12:40 PM

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QUOTE(PueRTeaA @ May 19 2023, 12:21 PM)
Got report them why can not remove Favorite account, new update already implement Update/remove Favorite account. biggrin.gif
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Told ya which is why better to feedback for them because they will have things to do for their KPI

QUOTE(PueRTeaA @ May 19 2023, 12:35 PM)
I suspect got Rize staff is here for monitoring biggrin.gif
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Unlikely πŸ€¦β€β™€οΈ maybe after work
xander2k8
post May 19 2023, 07:21 PM

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QUOTE(virtualgay @ May 19 2023, 02:29 PM)
at least now i get to delete my fav account
even rename some of them to make more sense
one of the best app to use when need to transfer money or pay my credit card
super easy touch touch no TAC
if phone kena pick up by someone and they manage to clone my finger print then habis!
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Why not use FaceId instead πŸ€¦β€β™€οΈ

QUOTE(nexona88 @ May 19 2023, 02:40 PM)
Malaysian not so advance...
until can clone fingerprints  devil.gif
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No need to clone πŸ€¦β€β™€οΈ it easy to lift one person fingerprints if they know how πŸ€¦β€β™€οΈ
xander2k8
post May 21 2023, 08:57 PM

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QUOTE(M.I.3 @ May 21 2023, 12:20 PM)
Hi, anyone is unable to order the Debit Card?
Heard that 5% will only be entitled after we get the debit card (not sure if this is confirmed).
Clicked so many times but it shows unable to proceed.
Not sure if anyone is experiencing the same?
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5% is being paid out monthly to the wallet account hence no debit card need to apply for it

The problem you is experiencing happened to me as well so if you want to fix contact their CS via email and wait for a week or 2 for it to be fixed
xander2k8
post May 22 2023, 10:08 AM

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QUOTE(cybpsych @ May 22 2023, 06:39 AM)
restart your phone

this will flush all outstanding sms queue at the Telco

then trigger rize otp
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Don’t even need to restart 1st πŸ€¦β€β™€οΈ Refresh using airplane mode
xander2k8
post May 22 2023, 12:30 PM

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QUOTE(jerantut2011 @ May 22 2023, 11:45 AM)
Has anyone tried to withdraw from the PTPTN SSPN account into RIZE?

I tried but have still not received the withdrawal even though the PTPTN agent bank islam sent the funds via GIRI last Friday.

Not sure if there has been a delay because it is an apps based account?
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If last Friday afternoon just be patient a bit πŸ€¦β€β™€οΈ by today afternoon should be in otherwise you need to contact Bank Islam whether the transaction is successful or being refunded
xander2k8
post May 22 2023, 06:53 PM

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QUOTE(jerantut2011 @ May 22 2023, 01:10 PM)
Thank you.

Contacted RIZE. Apparently it does NOT support any incoming or outgoing payments via GIRO at all.

So the payment will be refunded back to PTPTN.
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Then can confirm that Rize only support Duitnow incoming and outgoing while FPX only incoming for first deposit

QUOTE(virtualgay @ May 22 2023, 01:43 PM)
complicated
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Not that complicated when Duitnow is being used instead πŸ€¦β€β™€οΈ while FPX and Giro are old skool bank style payment πŸ€¦β€β™€οΈ

QUOTE(PueRTeaA @ May 22 2023, 02:17 PM)
Rize still can not totally replace other MAJOR bank account for daily use.

I try Rize bank --> FSM, KDI, Versa etc....deposit/withdraw all can not.

Lazada/Shopee also can not.
Many other major Shopping website also can not.

May be need wait they expand the FPX/Giro network.
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They won’t expand because they are a not bank license holder in the 1st place πŸ€¦β€β™€οΈ plus no one really uses FPX or Giro already only old skool ppl as there are time delays compared to DuitNow πŸ€¦β€β™€οΈ

QUOTE(virtualgay @ May 22 2023, 02:27 PM)
dont think they have FPX la... forget it
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Nope only DuitNow as they are only supposed to be EWallet like TnG
xander2k8
post May 24 2023, 03:07 AM

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QUOTE(virulence @ May 23 2023, 10:46 PM)
transaction history looks more like brief info. Might need to request CS for statement for detailed info.
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No need to request from CS πŸ€¦β€β™€οΈ because automated eStatements monthly from your Rize app.

Unless that doesn’t happens then only shoot email to them
xander2k8
post May 24 2023, 05:13 PM

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QUOTE(virtualgay @ May 24 2023, 11:58 AM)
Here is my used case - I transfer rm200 to a contractor and he ask for a screenshot of the transaction. So I totally forget to take a screenshot and exited the screen. So I go back to transaction history and it just show his name on it. It does not say to which account I transfer to. Like m2u we still can get back the transfer receipt but this Rize nothing at all just a name and amount and does not even tell you which bank once u exit the page.

@rizencustomernservice - if you are reading this please help to address the issue in your next update
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That you have to feedback to Rize CS and in fact they should have the share feature when after you do the transfer so that you can share the transaction to the person you transfer
xander2k8
post May 28 2023, 11:37 PM

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QUOTE(ultimate93 @ May 28 2023, 08:05 PM)
If no order the card can enjoy special rate?
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Already mentioned many times πŸ€¦β€β™€οΈ just read through instead of repeating the same questions
xander2k8
post Jun 1 2023, 01:15 PM

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QUOTE(Super2047 @ Jun 1 2023, 10:33 AM)
Interest for May sudah masuk 😘
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Check after 1am on the 1st of every month πŸ‘
xander2k8
post Jun 6 2023, 05:10 AM

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QUOTE(skty @ Jun 6 2023, 12:51 AM)
Anyone tried this DuitNow QR?

What is the function? To pay or receive money by scanning QR code?

Thanks.

user posted image
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Yes both with pay or receive using DuitQR code
xander2k8
post Jun 7 2023, 05:39 PM

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QUOTE(jasontoh @ Jun 7 2023, 04:59 PM)
Assuming deposit is 8K, the interest will be 5% (5K) + 4% (3K), or it will be 4% (8K)
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5% is only for the 1st 5k and then 4% onwards for amount 5000.01 onwards πŸ€¦β€β™€οΈ
xander2k8
post Jun 8 2023, 05:47 PM

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QUOTE(ziniowong @ Jun 8 2023, 11:20 AM)
didnt get any interest for the previous month...no interest for the 1st month?
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Check with Rize CS as unlikely unless your interest is less than 0.01
xander2k8
post Jun 12 2023, 01:27 PM

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QUOTE(leo99 @ Jun 12 2023, 07:37 AM)
just created my account and deposited rm20 as instructed. Wanna ask if that means successful account opening already? Or still need to wait for confirmation email/sms?
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If you can login into the app by all means it is successful


This post has been edited by xander2k8: Jun 12 2023, 01:29 PM
xander2k8
post Jun 14 2023, 04:48 PM

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QUOTE(ziniowong @ Jun 14 2023, 04:30 PM)
seems like they forget to credit.
dah 2023 still doing it manually?
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We all got ours already maybe they carry forwards to the next month for yours as I think you better check with CS on why

Banks will still do manually for some πŸ€¦β€β™€οΈ particularly PBB
xander2k8
post Jun 21 2023, 05:30 AM

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QUOTE(songokujames @ Jun 20 2023, 01:03 PM)
Is there any annual fee for the debit card? If I dint activated, I will not be charged?
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Yes there is

QUOTE(CharmaineLee80 @ Jun 20 2023, 05:27 PM)
Anyone encounter issue to login Rize app today?

user posted image
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It happened once in a while πŸ€¦β€β™€οΈ but a call to their CS and report it will be fixed quite immediately
xander2k8
post Jun 21 2023, 08:13 PM

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QUOTE(songokujames @ Jun 21 2023, 09:10 AM)
I just call to the customer service and the staff said it is waived for first and the next year
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Wow it means now 1st 2 years? If it is true then it will be great πŸ‘

This post has been edited by xander2k8: Jun 21 2023, 08:13 PM
xander2k8
post Jun 28 2023, 07:42 PM

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QUOTE(Eugene91 @ Jun 28 2023, 03:21 PM)
May I know when is the interest usually paid out?
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QUOTE(virulence @ Jun 28 2023, 03:27 PM)
1st day of the month
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1st day of the month at around 1am
xander2k8
post Jun 30 2023, 07:54 PM

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QUOTE(virtualgay @ Jun 28 2023, 10:24 PM)
soΒ  accurate!!!
you must have 1 million inside
if 1 million inside 1 month 4% can get RM3333.33
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Not a million πŸ€¦β€β™€οΈ just enough for 5% while the excess I transfer straight away which is why I know exactly the time

Even I have a million I would not put all in RM because depreciating currency πŸ€¦β€β™€οΈ I rather put into mix basket of G7 currencies buying treasuries and high yield treasuries because of useless BNM and its OPR policies with interfering govt πŸ€¦β€β™€οΈ

QUOTE(lovelyuser @ Jun 30 2023, 04:02 PM)
Any referral program for this Rize signup? If yes please PM me ya, thank you
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No referral but no point for you to subscribe now πŸ€¦β€β™€οΈ because 5% is only up till August while maybe a newer and better campaign will be coming soon

This post has been edited by xander2k8: Jun 30 2023, 07:56 PM

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