Mbsb now can register account virtually aka using their app.
Im guessing that is what that officer did. He should have guided u to diy using ur own phone instead.

The selfie is done via the bank app im sure its secured.

As for ur personal info maybe just for record. He can get it from system if he really wants to do something to u.

Did you read what is going on

The bank officer took a picture of his IC front and back which is why the concern happens 🤦‍♀️

Others are not so because with the IC the officer can do anything and worse case scenario take his documents to become guarantor for something else 🤦‍♀️

mbsb oso, the office just asked me if I am OK to self register with unker phone, and unker said OK, then unker just DIY, apa apa tak paham, unker just ask, and done in about 10 minutes.

On the fair side, the officer should not have used his own phone, he should have guided you instead.

A typical case of apathy of Mehsian-hood.

I've seen new employee go open bank account at BSN branch, wait whole day long queue - so MY bank can be really slow.

Learn to use the internet. Asking others for link, hyperlink may be 'bug'
Not that members here will bug you just that it is good practise to type in bank site URL directly.
Oh wait, there are rules posted on top of this forum section, maybe some members are not trustworthy after all.

They can close the account, but personal data cannot.
Personal data theft are likely to copy data, sell it, repeatedly.

This is not kedai runcit. Bank cannot enforce who they cannot identify & apprehend. Neither can MY quality of PDPA dept. / officers.
Report will be good for statistic and inform others of such phishing.



If that unker use public wifi then can end up as victim.

Ooh...

This must be new & cost efficient style at mbsb...

Previously all manually done... Like some banks...

Ofcourse i did read. As mentioned for account opening u obviously have to provide IC right? Im sure the officer is using the bank app to snap the IC instead of what u (and TS) thinking its a normal camera app.

Huiyo, public wifi is a recipe for disaster, unker use own mobile broadband

Bank opening account is slow because their is a checklist to follow and coupled with BNM regulations and possibly need branch manager approval 🤦‍♀️

It can be as fast as 15mins for a seasoned staff and can be as slow as 2hrs

Bank app will not snap IC picture for authentication 🤦‍♀️ but instead using scan to capture the full ic and authenticate it whether is it a genuine ic or not

TS suspicion is warranted because of the officer capturing his personal data personally by handwritten with the notepad

Im sayung TS may be mistaken the officer using camera app to snap photo of IC but actually its using the bank app.
Also im not sure whether its "scan" or taking actual picture or not as im not developer.

If indeed the officer used camera app to take photo of his IC why then does the officer still needs to handwritten in notepad lah?
Logic mana logic?

The logic you should ask the officer who done it 🤦‍♀️

Handwritten on his notepad might be some sinister plot only the officer could answer it

Since MBSB now allow placing promo Term Deposit online, I went to a branch to open a Wise Savings Account (basic account with RM20 minimum balance).

However, the lady told me I can't do promo Term Deposit with that account. Instead, I need PrimeWin Savings Account (minimum balance RM100). Can MBSB sifus please confirm? Thanks.

no such thing. I also have wise savings account only, and i can see the promo from my app.