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 13 pro white screen after 14 months

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joeyliew
post Dec 7 2023, 09:35 AM

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QUOTE(excaliburcombo @ Dec 6 2023, 08:11 PM)
My wife iphone 13 pro max also kena white screen issue after 26 months of purchase. Chat Apple support and got appointment at apple authorised service center. Apple cover all cost changing new screen (RM1800) and top up RM430 to change battery.
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Lucky you, i didnt manage to send to apple cuz all my important info is in the device and is my daily phone, so ended up send to 3rd party to get it fix within an hour (of course have to pay), haha.... they actually so called bypass it then the screen back to normal. But if can get the whole screen replace at apple's cost, then should keep the ip13pm, is a nice phone and doing pretty well all the time
Angry Clerk
post Dec 8 2023, 09:29 AM

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QUOTE(excaliburcombo @ Dec 6 2023, 08:11 PM)
My wife iphone 13 pro max also kena white screen issue after 26 months of purchase. Chat Apple support and got appointment at apple authorised service center. Apple cover all cost changing new screen (RM1800) and top up RM430 to change battery.
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Did you buy any additional warranty?
miyakochan89
post Dec 8 2023, 05:31 PM

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QUOTE(joeyliew @ Dec 7 2023, 09:35 AM)
Lucky you, i didnt manage to send to apple cuz all my important info is in the device and is my daily phone, so ended up send to 3rd party to get it fix within an hour (of course have to pay), haha.... they actually so called bypass it then the screen back to normal. But if can get the whole screen replace at apple's cost, then should keep the ip13pm, is a nice phone and doing pretty well all the time
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How much did it cost you though? As long as the screen is still working then it should be okay right?
excaliburcombo
post Dec 8 2023, 07:56 PM

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QUOTE(Angry Clerk @ Dec 8 2023, 09:29 AM)
Did you buy any additional warranty?
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nope...warranty already finish but apple cover the screen cost...just pay RM430 for new battery
Meslatt P
post Dec 11 2023, 03:17 PM

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My fren also got this after almost 1.5 year using iphone 13 pro, TWICE. The first time, got all covered by Apple. But after using the phone for 3-4 month, same prob occurred. Send it to mac city, they still cover the fix cost. But until when?
johnkor
post Jan 19 2024, 02:18 PM

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QUOTE(Meslatt @ Dec 11 2023, 03:17 PM)
My fren also got this after almost 1.5 year using iphone 13 pro, TWICE. The first time, got all covered by Apple. But after using the phone for 3-4 month, same prob occurred. Send it to mac city, they still cover the fix cost. But until when?
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If warranty still available just send it in , apparently is a factory fault , we third party we do jumper solution
Ricconater
post Feb 25 2024, 06:50 PM

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QUOTE(johnkor @ Jan 19 2024, 02:18 PM)
If warranty still available just send it in , apparently is a factory fault , we third party we do jumper solution
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DO you personally do this type of repair, my current 13 promax facing this issue of white screen
johnkor
post Feb 27 2024, 11:55 AM

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QUOTE(Ricconater @ Feb 25 2024, 06:50 PM)
DO you personally do this type of repair, my current 13 promax facing this issue of white screen
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Just go to some repair shops in Kl if you want reliable just go beyond in Cheras

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