My IMEI was invalid initially. Then i had to choose other model (which is higher spec than my actual phone), and change my billing address the same as trade-in postcode. Then it manage to calculate the trade-in value.

So later will it become an issue since my actual phone IMEI only manage to match with the model with higher spec in samsung database?

Yes there will be an issue.

But as Consumer and Rakyat, we have the rights to proceed as the system error is beyond of our control.

meow advise is to take all the screenshots in the trade-in process.

When the InstaCash Agent arrived and realised that their system error is due to IMEI mis-match (which is legit and happening as of today and meow is recording this event to viral it when necessary), they should acknowledge and proceed with the trade-in process. Else, u can open case with e-Tribunal. The best scenario is, the IC Agent will record ur trade-in as "Rejected by Customer" and u can keep ur device and enjoy ur 512 S23U non-Lime as usual.



This post has been edited by azhar75: Feb 6 2023, 11:23 AM

My huawei y5p also imei not found
Im gonna enter another spare phone imei

Ask ur friends and family members for any broken phone/watch/tablet to be disposed. Ensure the IMEIs are trace-able before releasing them to u.

i have one ipad mini 2 wifi+cellular which cannot turn on but with box indicating the IMEI. last night didnt thot about this box and kept trying putting in serial number and always error. end up trading my s21, which is a spore set and imei is valid. if anybody interested with the ipad mini let me know, location in muar, hehe



This post has been edited by shamsulaswad: Feb 6 2023, 11:29 AM

anyone know if samsung velocity got the s23 models?

The SME/InstaCash IMEI inventory is not reliable.

U can try changing the iPad Mini model from the list to another similar/closest model until the IMEI is accepted by the system. Many of us has faced this issue and solved it by choosing different model from the trade-in list.

This post has been edited by azhar75: Feb 6 2023, 11:35 AM

Call b4 go...



https://www.samsung.com/my/samsung-experien...tore/locations/

This post has been edited by azhar75: Feb 6 2023, 11:36 AM

Should have de...i so far see it in pavilion and gardens

ok thanks, will go have a look see;

Quite many places have S23 on display already, from Bukit Jalil Pavilion and even smaller malls like Leisuremall Senq.

Shutter lag solved....?

friday i went there takda lagi

Exynos2400 coming. buy this year or never. lol

https://www.notebookcheck.net/Exynos-2400-N...n.690368.0.html

exynos tak boleh pakai. forever 2nd class compare to SD & 3rd class compare to apple SoC

Anyone managed to see exclusive colours like graphite on display?

that's why buy this year or never

Purposely announced this so it makes you buy this year's s23 model (on top of the great pre-order deal)

Samsung marketing damn smart

monthly so expensive?

LoL

Still using my S9+ to date.