Just went to TM Point Kota Tinggi with my parents to terminate one of our contracts at another house
Currently my mom has 2 30mbps package under her account, and both is out of contract and we just terminated one of it.
Asked him slyly about SWU packages, the guy told me that SWU is only up to 300mbps, and it’s RM119/month for just speed upgrade to 300mbps with 6 months waiver of billing, no mesh/UPB/free speed upgrade for 6m/1y.
And I’ve seen conflicting information about people getting 300mbps with free upgrade to 500mbps, and also 1gbps?
Should I get my mom to try our luck again at another TM Point?
Also the guy told me that there’s no fee for relocation, in/out of a contract, is this true? Could’ve sworn I’ve read from TM’s website on it has a fee for relocation for services.
Appreciate if any sifus could give some guidance on this 😵💫
nono the 300 free upgrade is website and not swu. The 500 free upgrade to 800 is also website. Some here can get cheaper because they received free speed upgrade since najib era.