they apparently do not hold this promise

i just lodge a complaint just now 2.30PM
they schedule my appointment at 13th september 2.30PM
i ask them isn't there a 24 hours restoration guarrantee....thn she gelabah

thank you sir

the reason I ask in the first place is because if I use maxis coverage checker it says no coverage
which is dumb to say the least

Guess I'm not the only one. Can check below to see if there is a service disruption. Not sure whether this disruption was due to the very heavy rain right now.

https://home.unifi.com.my/unifi-alerts

My advice: do walk-in to Maxis Centre and explain your need.

I walked in (for different purpose) but upon prod by CS about fibre, I end up subscribing after CS said they have different database with up-to-date data (while the web gets it later). Indeed, a few of my distant neighbours on same street are already inside the Centre's database eventhough web did not even display the street. And CS said they have team that will chase TM to add my non-existent premise into the database. Kowtim complete install in less than 1 month.

My own take; the web is aimed for new sign-up and existing Maxis Fibre customer to self-service, not so much for refugee from another competitor. It isnpossible the web says no more because all ports already utilised in your area, but, your case is you want to reuse.

/me not affiliated with Maxis, but i shamelss plug for them in this thread because i am satisfied with the pre-sales, sales, and provisioning eagerness.

This post has been edited by Oltromen Ripot: Sep 9 2022, 04:17 PM

Sejuk like ranau now, my area always had jumpstart electric when heavy rain zzzz

i don't think it has anything to do with heavy rain
1. it wasn't raining when it went down
2. fiber isn't affected by rain or thunder

though, the electronic devices at either end are....

300Mbps should be RM199 previously?
If you able to get SWU2.0, you can make it lower to RM129, and FOC 6 months

i cannot say about TM side
but home side kinda no because since lightning cannot strike it or travel through it
it should be fine

unless the lightning strike your house and your socket thn different story

Here internut return

yes, it's back online

Deleted...

This post has been edited by ideaplus: Sep 9 2022, 05:55 PM

Highly likely Maxis coverage is available, since it is also using TM's HSBB infra. Here is what you should do if you plan to switch to Maxis Fibre. Do not terminate your Unifi.
1. Go to Maxis centre and register your prefered plan. Bring along your Unifi bill so that it's easier for them to trace the address or to request TM to add your address into the wholesale system.
2. You will receive a transfer ID after registration.
3. Submit transfer ID to the nearest TMpoint. Tell them you want to transfer out to Maxis.
4. While you are there, pay your Unifi bill 1 month in advance. Any balance TM will refund through cheque to your address.
5. Complete the thumbprint process and wait for 5 to 10 days for TM to approve the transfer. Meanwhile, you may or may not receive any counter offer from TM. If you want to take those offer, by all means, otherwise just be firm and proceed with Maxis.
6. when transfer request is approved, Maxis will schedule installation with you. TM will only close the Unifi account few days after your Maxis fibre is up and running.

Remember, do not ever terminate your line but do the proper transfer procedure. Otherwise you will be in deep shit and worst case, port taken by other neighbour in that area.

This post has been edited by YoungMan: Sep 9 2022, 08:33 PM

This one macam they help you order Shopee items.

Free shipping voucher 9AM start... But the empty slot is just like few second gone, then advise you the next slot 11AM.
After check 11AM, less than few second the slot full again. (Or so called like Shopee free shipping voucher "Fully Redemptions"] Hahahahaha..

Crapped, should shoot back give the empty slot firmly (don't play around ˜)

so after 12months the disney hot star will end automatic or it will charge to my account on 13months onward?

bro
thank you so much for the very details steps and explanations
this help alot

will do this
thank you!

i just submit my change plan report to 500mbps bb only, im currently same package with you which is 500mbps try me wifi-mesh

is your try me (mesh) still in contract at the time you requested to change?

or did you only terminate the tv pack in order to reduce bill? note that in my bill, TM charged for the pack and then immediately give refund as if its a perk of subscription - nett effect will be zero ringgit reduced if tv pack is terminated alone.

This post has been edited by Oltromen Ripot: Sep 9 2022, 11:33 PM

yes, my try me (mesh) is signed on 2021 OCT same as you (i saw you wrote on previous thread)

Jesus.

Massive disconnections since 1am. Dafuq is happening?