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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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ideaplus
post Aug 25 2022, 08:22 AM

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QUOTE(zellleonhart @ Aug 24 2022, 11:46 PM)
Just chat with CS livechat, confirmed that the price listed is just before SST.

So let me summarize, price below before tax:
800mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack) = RM279/289(no "6 months free speed upgrade" cuz 800mbps is already the top speed)
500mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack)= RM 209/219 (first 6 months speed upgrade to 800mbps, after that revert to 500mbps)
300mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack)= RM 169/159 (first 6 months speed upgrade to 500mbps, after that revert to 300mbps)

Below 300mbps read yourself in the upgrade page.

So I have just submitted my request to upgrade to 800mbps for RM279. I think this is a good deal so far, consider I get mesh wifi for free, RM20 cheaper than maxis and I don't need to worry about maxis' service. I am pretty satisfied with unifi so far.

Fingers crossed!
*
tongue.gif
Only RM10 from SWU RM269 but can get Hotstar + Mesh WiFi
It seems quite attractive 800Mbps plan atm
ideaplus
post Aug 25 2022, 08:31 AM

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QUOTE(zellleonhart @ Aug 24 2022, 11:46 PM)
Just chat with CS livechat, confirmed that the price listed is just before SST.

So let me summarize, price below before tax:
800mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack) = RM279/289(no "6 months free speed upgrade" cuz 800mbps is already the top speed)
500mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack)= RM 209/219 (first 6 months speed upgrade to 800mbps, after that revert to 500mbps)
300mbps + 1 month free + hotstar + either mesh wifi or plus box (TV pack)= RM 169/159 (first 6 months speed upgrade to 500mbps, after that revert to 300mbps)

Below 300mbps read yourself in the upgrade page.

So I have just submitted my request to upgrade to 800mbps for RM279. I think this is a good deal so far, consider I get mesh wifi for free, RM20 cheaper than maxis and I don't need to worry about maxis' service. I am pretty satisfied with unifi so far.

Fingers crossed!
*
Who still maintain his/her RM199 300Mbps is really bangwall.gif
And nowadays 100Mbps and 300Mbps are only different RM10++ Weird
ideaplus
post Aug 29 2022, 10:51 AM

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QUOTE(soonwai @ Aug 29 2022, 09:12 AM)
When you call TM to reset, did you check with them if your login is connected? Quite possible that someone is using your login.
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Possible someone is using his login? I noticed the login credentials are quite complicated which hard to guess biggrin.gif
ideaplus
post Aug 29 2022, 01:10 PM

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QUOTE(Nicknamed666 @ Aug 29 2022, 10:54 AM)
I've called them but they say they cant check for it bangwall.gif
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Did you configure the new PPPoE password into your router since you've reset it twice?

This post has been edited by ideaplus: Aug 29 2022, 01:10 PM
ideaplus
post Aug 29 2022, 01:11 PM

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QUOTE(soonwai @ Aug 29 2022, 11:31 AM)
Guessing the 13 char password will be quite futile.
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With upper & lower alphanumeric & special characters tongue.gif
ideaplus
post Sep 6 2022, 05:03 PM

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QUOTE(MyProLife @ Sep 6 2022, 04:41 PM)
getting more confused with their latest offerings

no broadband only offer anymore?

also ultimate pak now with 3 versions...

SE version bundle with quad play version = 5 apps (LGP for 6 months only)
49.90 = 6 apps (with LGP)
59.90 = 8 apps (with LGP, viu, iqiyi)
all comes with hotstar, bbc, spotv and bein app, other apps are optional
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How come their front desk or customer service can remember all packages and offer anything accordingly?
ideaplus
post Sep 7 2022, 10:27 AM

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QUOTE(Aspick @ Sep 7 2022, 10:17 AM)
How you get rm102.56 nett per month for 300Mbps for SWU 2.0?
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(RM129 x 18 months / 24 months) + 6%
Then you will get the figure
ideaplus
post Sep 7 2022, 05:34 PM

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QUOTE(sgpdsmss @ Sep 7 2022, 12:53 PM)
hi ..

for those who counter offer by tm point ..can show the offer letter ?

i did mine ..but 5days already still no body call ....

my order number just remark ..transfer rejected..

thanks ..
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I don't think i receive any offer letter.
My situation was my package was downgraded to 30Mbps basic in the next day after i went to TM point.
After that there was one guy claimed Unifi Care Crew (perhaps) has to come to my house and upgrade on site as I saw him scan the barcode of my ONU at that moment.
Whole process like took about 5 days
ideaplus
post Sep 7 2022, 06:59 PM

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QUOTE(sgpdsmss @ Sep 7 2022, 06:38 PM)
your case may be Different ...
my port out to maxis and tm counter offer ..
*
Same as mine
Port out to Ma**s and got transfer ID
Then bring the transfer ID to TM point to proceed port out process
TM counter offer SWU 2.0
Am i right?
ideaplus
post Sep 7 2022, 07:03 PM

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QUOTE(Oltromen Ripot @ Sep 7 2022, 05:48 PM)
🤭 you made it sound like you we never sure who was it that you had let in to probbbbbably mod your network equiment
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Haha, not la
Only i can't imagine such small matter (convert to SWU 2.0) took 5 days to process
And I didn't realize got such a position aka Unifi Care Crew need to present himself to my premise to "activate" SWU 2.0
I thought small conversion process can be done by Unifi system biggrin.gif

This post has been edited by ideaplus: Sep 7 2022, 07:04 PM
ideaplus
post Sep 8 2022, 03:34 PM

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QUOTE(ChiaW3n @ Sep 8 2022, 12:52 PM)
Hmm I got my unifi contract renewed recently. I checked my recent bill and i see they charged me iptv omo, i didnt subscribe to that since one with unifi.

I was told it was bundled wtf. But i recalled i told the front desk officer no iptv is needed for my new package, wondering if anyone managed to not subscribe to iptv which costed RM30 a month. Make no sense to me now to pay RM129 for 300mbps and RM30 for iptv, errmmm what is the different RM159 for 300mbps
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What is your package name?
ideaplus
post Sep 9 2022, 08:06 AM

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QUOTE(ChiaW3n @ Sep 8 2022, 06:07 PM)
Basic - staywithunifi 2.0

I told them I cannot accept for this because I knowingly I told the front desk Officer I do not need any iptv or whatsoever
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My package name is same as yours, but i still haven't receive any bill yet, even my account showed -RM147++
However, i confirmed that the my previous ***@iptv can't login anymore and there is a button tell me to subscribe it
ideaplus
post Sep 9 2022, 09:12 AM

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QUOTE(ChiaW3n @ Sep 9 2022, 08:42 AM)
I never use the iptv anymore. I checked back my previous bill there is but will full discount = no effect to my bill that’s why I didn’t know also
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Me too
I still need to see my bill only can really confirm TM didn't messed up my package
Hope your case can be solved "peacefully"
ideaplus
post Sep 9 2022, 04:43 PM

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QUOTE(raul88 @ Sep 9 2022, 03:34 PM)
Hi guys
need some information

I am Unifi fibre home user (300mbps)
my 2 years contract is ending soon

so of course, the unifi "offers" has started pouring in

the first one, is "free" Disney Hotstar subscription for 24 months
no prize for guessing that it comes with a renewal of Unifi contract for 24 months as well

I just ignore

then come second "offer"
a free upgrade to Wifi 6 router
again, come with  a renewal of Unifi contract for 24 months

to be honest, I am thinking of switching to Maxis home fibers as the cost is lower and I dont use the Unifi TV at all

so my question, does having a unifi coverage automatically mean Maxis coverage as well?
from my understanding from long time ago, it use same infrastructure
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300Mbps should be RM199 previously?
If you able to get SWU2.0, you can make it lower to RM129, and FOC 6 months
ideaplus
post Sep 9 2022, 05:53 PM

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Deleted...

This post has been edited by ideaplus: Sep 9 2022, 05:55 PM
ideaplus
post Sep 12 2022, 02:00 PM

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QUOTE(ChiaW3n @ Sep 12 2022, 01:03 PM)
My English no good maybe can you guys help me to read whether they agreed to remove the hyppTV or not?

Please be informed that your report (1-5518090xxxx) in Tmpoint action. Thus, your patience and understanding is highly appreciated.
Through the revisions that have been carried out, order no. 1-5527844xxxx to Modify - remove RM30 HyppTV and the purpose of the adjustment is still in the action of TMpoint.
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No confirmation from this SMS was mentioned.
Unless you have their verbal confirmation, else this removal/revision is still in progress and most important still in the action of TMpoint dry.gif
ideaplus
post Sep 13 2022, 09:04 AM

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QUOTE(nicklim17 @ Sep 13 2022, 08:37 AM)
Can try negotiate to add 24months free Disney+ hotstar also.
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I thought D+H is free when you renewed contract. Correct me if I'm wrong.
ideaplus
post Sep 13 2022, 11:54 AM

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Description Start Date End Date Gross (RM) Discount (RM) Amount (RM)
unifi 30Mbps 15/08/2022 06/09/2022 66.03 0.00 66.03
unifi advance 300Mbps 15/08/2022 06/09/2022 -147.65 0.00 -147.65
unifi advance 300Mbps 18/08/2022 06/09/2022 128.39 -128.39 0.00
unifi 30Mbps 18/08/2022 06/09/2022 -57.42 0.00 -57.42
unifi advance 300Mbps 07/09/2022 06/10/2022 199.00 -199.00 0.00


Finally saw my 1st bill after I switched to SWU 2.0
Did anyone get an idea on the orange highlighted transaction? Meaning this is the 1st month of FOC?
And the last transaction showed -Rm199 which i thought is -RM129?
I'm really confused about unifi billing, especially on period when switch package


Description Start Date End Date Gross (RM) Discount (RM) Amount (RM)
Ultimate Pack 15/08/2022 06/09/2022 -44.52 44.52 0.00


At last this TV pack ended after i switched to SWU2.0

This post has been edited by ideaplus: Sep 13 2022, 11:55 AM
ideaplus
post Sep 14 2022, 08:19 AM

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QUOTE(syncomp @ Sep 13 2022, 07:43 PM)
Hi.. anybody from higher package (e.g. 300, 500, 800), decided to switch to other ISP then TM counter with SWU? Is that possible?
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Mine is from 300Mbps Try Me UPB converted to 300Mbps SWU 2.0 as shown in my latest bill (even i still haven't figure out how is the calculation biggrin.gif )
ideaplus
post Sep 14 2022, 08:23 AM

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QUOTE(sgpdsmss @ Sep 14 2022, 07:13 AM)
sorry ...how to know public ip or private ip for 300m?

i still can see live my CCTV using mobile data at outside meaning public ip?

thanks ..
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I think the easiest way is log in to your router and check the IP address, then click into Whatismyip and see both IP are the same

300Mbps is definitely public IP. You may confirm this using method above.

You can see live stream of your CCTV might due to you're using a cloud-based CCTV decoder, which you can see the live stream either public IP or private IP

This post has been edited by ideaplus: Sep 14 2022, 08:25 AM

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