Getting new one ?

Yes, as a phone for work purpose.

It’s a solid good phone.

Just to share my recent repair experience at Apple TRX store.....

My IP13 Pro Max got the so called “green screen of death” in the morning. I quickly reached out to Apple support to schedule a repair session. I chose the convenient time slot at Apple TRX store. I received email instructions on steps to take before dropping by the store. However some steps were not able to follow because of a catch-22 situation. It requires confirmation from my phone (which is already inaccessible). I left the step unfinished and went to TRX at the appointed time. I was lucky that I had a MacBook to keep in touch with Apple’s communication.

The Apple staff were super efficient and friendly. After running some tests on my phone, the staff formatted my phone and says to come back and collect in about 2 hours time.

At the scheduled time of collection, I was pleasantly surprised that Apple did the repairs (changing the display) for free. It actually cost RM1499.

After trying out my repaired phone, I felt that response time from the phone was very fast and responsive. I am pretty much satisfied with the job well done!

Thumbs up to Apple TRX staff for the fast repairs and kind gesture of not charging me with the repair bill. Much appreciated!

That’s awesome. Did they elaborate on what caused the GSOD?

Not specifically...can't pinpoint the exact cause....could be software/hardware...

My feeling is that (in my case) it might be due to my recent iphone mirroring with my macbook. I play candy crush on it and does drain the battery. The phone feels hot after prolonged mirroring. Maybe that's it.....in my case..

So lucky. RM1.5k is a lot of money.

Did you take the opportunity to change the battery as well? Since they already dismantle the phone..

No...my battery still 89%...

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This post has been edited by jimbet1337: Dec 13 2024, 08:12 PM

13pro. Can’t stand charging 2 times a day so made an appointment with Apple Store Exchange and replaced the battery. 2.5 hours wait. RM409. Old battery was at 81% capacity.


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13 pro max hardly to see new set nowdays, only 13 available at shopee as brand new from machines, switch

wanna ask if send to apple service centre replace battery, but my phone has been repaired by third party outside, any extra charges?

Refer here for Switch which should give you an idea. 13pro batt should be RM795.

Why so expensive? RM795??


Also IT World (Apple authorized reseller and service), offering promo now

I wonder if need to leave the phone with them? Can get back the phone same day?

I cropped the top part.. it’s same day replacement, if not mistaken drop in before lunch time. You can contact them to find out more.

Another alternative is TRX Apple.

https://www.itworld.com.my/iPhone-Battery-R...acement-Program

That's the Unauthorised Modification price.

This post has been edited by soonwai: Dec 23 2024, 04:24 PM

No wonder, unauthorised love to jack up the price for original battery

Bordering into scam then. People fall for it thinking original battery is much more expensive? Geesh….

Ya, local authorized service provider always like this. If sent to 3rd party sure kena UM price. Decline to repair, kena diagnostics fee. 😅 OP needs to send to TRX to see if they are also like that.

Or just get 3rd party batt and replace oneself. I recently replaced a bulging 15PM battery with a RM95 battery from Lazada. Works pretty well even though it's unrecognized as ori part by IOS.


Ya, screen also replaced. Long story this iPhone.