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 [2021]iPhone 13 Pro/Pro Max Discussion Thread | V2, Oh. So. Pro.

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GamersFamilia
post Dec 25 2024, 11:26 AM

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QUOTE(soonwai @ Dec 25 2024, 01:54 AM)
Ya, local authorized service provider always like this. If sent to 3rd party sure kena UM price. Decline to repair, kena diagnostics fee. πŸ˜… OP needs to send to TRX to see if they are also like that.

Or just get 3rd party batt and replace oneself. I recently replaced a bulging 15PM battery with a RM95 battery from Lazada. Works pretty well even though it's unrecognized as ori part by IOS.

user posted image
Ya, screen also replaced. Long story this iPhone.
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There is one time send my mon iphone to 3rd party iphone technician, then he said motherboard problem, then i said if so better not to repair it.. Then went to pertama complex kl, they said battery faulty only, after change new one, the iphone back to normal as good as brand new
Scissorshand
post Jan 5 2025, 02:25 PM

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QUOTE(dreamthief @ Dec 18 2024, 11:23 PM)
Why so expensive? RM795??
Also IT World (Apple authorized reseller and service), offering promo now

user posted image
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Damned those numbers listed is not valid
dreamthief
post Jan 6 2025, 03:56 PM

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QUOTE(Scissorshand @ Jan 5 2025, 02:25 PM)
Damned those numbers listed is not valid
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Uhm… check IT world Facebook or their website. Sunway geo number is correct.
Scissorshand
post Jan 6 2025, 04:27 PM

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QUOTE(dreamthief @ Jan 6 2025, 03:56 PM)
Uhm… check IT world Facebook or their website. Sunway geo number is correct.
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Ok just tried it’s ringing now. Will try call πŸ™
sam_yoongie P
post Jan 14 2025, 08:52 AM

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Sharing my experience of changing screen for Iphone 13 Pro in TRX Apple store

31/12, phone hit green screen, quickly check if any appointment available in TRX, but fully booked on 1/1.
1/1, went to TRX apple store to check if walk in is available, was told walk in not possible during weekend / pub holiday. End up book 2/1 1510 slot
1/2, reached trx around 1500, staff serve pretty fast, was told it is a common issue for 13 Pro and Pro Max. Went through some diagnosis to make sure the other function works fine, then was told apple will replace the screen for free if the issue is not due to water/fall, they have this special programme. I also asked why there is no callback for this, and the staff mentioned that issue not happen in US/ worldwide, but only happen in SEA. πŸ™„

Picked up around promised time 1745. The phone got revived and probably can wait until 17 or 18 πŸ˜†.

I would suggest if anyone hit green/ white / yellow screen for 13 Pro and Pro Max can just straight ahead go to trx apple store for replacement, before going any third party.
jimbet1337
post Jan 15 2025, 01:03 PM

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QUOTE(sam_yoongie @ Jan 14 2025, 08:52 AM)
Sharing my experience of changing screen for Iphone 13 Pro in TRX Apple store

31/12, phone hit green screen, quickly check if any appointment available in TRX, but fully booked on 1/1.

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Thanks for sharing. May I know how old is your 13P?
vkashin
post Jan 15 2025, 02:20 PM

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QUOTE(sam_yoongie @ Jan 14 2025, 08:52 AM)
Sharing my experience of changing screen for Iphone 13 Pro in TRX Apple store

31/12, phone hit green screen, quickly check if any appointment available in TRX, but fully booked on 1/1.
1/1, went to TRX apple store to check if walk in is available, was told walk in not possible during weekend / pub holiday. End up book 2/1 1510 slot
1/2, reached trx around 1500, staff serve pretty fast, was told it is a common issue for 13 Pro and Pro Max. Went through some diagnosis to make sure the other function works fine, then was told apple will replace the screen for free if the issue is not due to water/fall, they have this special programme. I also asked why there is no callback for this, and the staff mentioned that issue not happen in US/ worldwide, but only happen in SEA. πŸ™„

Picked up around promised time 1745. The phone got revived and probably can wait until 17 or 18 πŸ˜†.

I would suggest if anyone hit green/ white / yellow screen for 13 Pro and Pro Max can just straight ahead go to trx apple store for replacement, before going any third party.
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did you have to factory reset/backup the iphone before going to TRX? or can the screen replacement be done without factory reset? touch wood it doesnt happen to mine but better to learn beforehand
sam_yoongie P
post Jan 17 2025, 08:51 PM

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QUOTE(jimbet1337 @ Jan 15 2025, 01:03 PM)
Thanks for sharing. May I know how old is your 13P?
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Bought on Jan 2022.

QUOTE(vkashin @ Jan 15 2025, 02:20 PM)
did you have to factory reset/backup the iphone before going to TRX? or can the screen replacement be done without factory reset? touch wood it doesnt happen to mine but better to learn beforehand
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Don’t even have chance to do anything… it just went green screen, plug in pc also cannot detect. Mine was done without any factory reset, and they ask whether any backup done beforehand and luckily i have icloud backup.
Scissorshand
post Feb 2 2025, 12:51 PM

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QUOTE(dreamthief @ Jan 6 2025, 03:56 PM)
Uhm… check IT world Facebook or their website. Sunway geo number is correct.
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Ok so busy this Jan missed out on the offer. Anyway just changed at Geo, settled in less than 3 hours yesterday at $428 incl tax.

Thanks
GamersFamilia
post Feb 3 2025, 11:37 AM

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QUOTE(sam_yoongie @ Jan 14 2025, 08:52 AM)
Sharing my experience of changing screen for Iphone 13 Pro in TRX Apple store

31/12, phone hit green screen, quickly check if any appointment available in TRX, but fully booked on 1/1.
1/1, went to TRX apple store to check if walk in is available, was told walk in not possible during weekend / pub holiday. End up book 2/1 1510 slot
1/2, reached trx around 1500, staff serve pretty fast, was told it is a common issue for 13 Pro and Pro Max. Went through some diagnosis to make sure the other function works fine, then was told apple will replace the screen for free if the issue is not due to water/fall, they have this special programme. I also asked why there is no callback for this, and the staff mentioned that issue not happen in US/ worldwide, but only happen in SEA. πŸ™„

Picked up around promised time 1745. The phone got revived and probably can wait until 17 or 18 πŸ˜†.

I would suggest if anyone hit green/ white / yellow screen for 13 Pro and Pro Max can just straight ahead go to trx apple store for replacement, before going any third party.
*
Third party might use non original parts
dreamthief
post Feb 3 2025, 11:59 PM

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QUOTE(Scissorshand @ Feb 2 2025, 12:51 PM)
Ok so busy this Jan missed out on the offer. Anyway just changed at Geo, settled in less than 3 hours yesterday at $428 incl tax.

Thanks
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Awww.. not too bad price. Gonna last you another 2 years at minimum.
johnkor
post Feb 4 2025, 02:13 PM

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Guys wanna ask for recommendations for screen protector for the 13 pro max , saw some ads on shopee not sure good or not please advice thx
Scissorshand
post Apr 17 2025, 10:16 PM

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QUOTE(Scissorshand @ Feb 2 2025, 12:51 PM)
Ok so busy this Jan missed out on the offer. Anyway just changed at Geo, settled in less than 3 hours yesterday at $428 incl tax.

Thanks
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What do u guys think of the new battery?

This post has been edited by Scissorshand: Apr 17 2025, 10:17 PM


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doomx
post May 18 2025, 07:17 PM

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anybody know how much replacement for battery at apple store TRX? and how to make appointment? thanks!

This post has been edited by doomx: May 18 2025, 07:18 PM
jimbet1337
post May 18 2025, 07:40 PM

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QUOTE(doomx @ May 18 2025, 07:17 PM)
anybody know how much replacement for battery at apple store TRX? and how to make appointment? thanks!
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RM409 all-in for 13Pro. This was last Dec. Took about 2.5 hours.

Go to this page to make an appointment: https://support.apple.com/en-my/iphone/repa...ery-replacement
Make sure you come early.

My original batt capacity was 81% at that time and was thinking to change to 16Pro. After change to new batt, the phone feels snappy again and lasts the whole day. May give it maybe a year or abit more, before upgrading.

This post has been edited by jimbet1337: Jul 29 2025, 05:09 PM
doomx
post May 19 2025, 09:33 PM

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QUOTE(jimbet1337 @ May 18 2025, 07:40 PM)
RM428 all-in for 13Pro. This was last Dec. Took about 2.5 hours.

Go to this page to make an appointment: https://support.apple.com/en-my/iphone/repa...ery-replacement
Make sure you come early.

My original batt capacity was 81% at that time and was thinking to change to 16Pro. After change to new batt, the phone feels snappy again and lasts the whole day. May give it maybe a year or abit more, before upgrading.
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alright thanks bro i think will proceed to do it, maybe change ip18 like that.

Did they ask u to backup? if not prolly i drop my phone and go and have lunch or something

This post has been edited by doomx: May 19 2025, 09:34 PM
jimbet1337
post May 20 2025, 09:07 AM

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QUOTE(doomx @ May 19 2025, 09:33 PM)
alright thanks bro i think will proceed to do it, maybe change ip18 like that.

Did they ask u to backup? if not prolly i drop my phone and go and have lunch or something
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OK few more details if I remember correctly.

a) They will ask you to do an icloud backup prior but in case something go wrong during the batt replacement process and if data still gets wiped out, they won't be responsible. Need to sign a consent form. Very small cases the said. Mine went okay. No issue.
b) If water trace is found inside the phone, where it shouldn't be, the technician will not proceed with battery replacement. Need to sign consent form.
c) If the phone was opened prior by unauthorized personnel, they won't proceed with repair as well.

I did bring my backup phone on that day, just in case.
romuluz777
post May 22 2025, 10:36 PM

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Has anyone here kena white screen of death issue before on the 13 Pro Max ? The display is frozen bright white, and the touch functions are non-responsive.
jackdon
post May 26 2025, 01:50 PM

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Hi,

How much does it cost to replace the back cover of the iPhone 13 Pro Max. Camera is OK

Thanks.
wjleong15
post May 26 2025, 01:54 PM

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user posted image

2 days ago suddenly had this issue
Immediately walked in to Apple Store
Got it replaced for free rclxm9.gif

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