kek
that name
Very very bad experience with Shopeefood!, Shopeefood pls improve
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 Oct 17 2021, 09:18 AM
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Newbie
14 posts Joined: Oct 2014 From: Bandar Damai dan Indah  
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Oct 17 2021, 09:40 AM
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#42
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Junior Member
486 posts Joined: Dec 2013
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Padan muka dupe
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Oct 17 2021, 09:47 AM
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Probation
15 posts Joined: Oct 2021
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QUOTE(mad_atshopeefood @ Oct 16 2021, 09:31 PM) I ordered my dinner at around 7:14pm, den at 7:38pm driver contacted me say cannot deliver cause don't have his beg with him, then i asked him what should i do? No reply I just had this issue that day. Deliver but incomplete. Only way is to send email to CS with screenshot of everything via their portal and get the complain ID. Then I called their CS 4 times before finally get through. I bet u called during their dinner peak period. When through, I gave her the complaint ID and told her to expedite. Ok, so i waited for awhile and decided to contact customer service. I tried live chat, I waited for 40++ minutes andddd finally its my turn, than it says SERVER ERROR. Then i tried after awhile around 9pm. One funny thing is their system stated operating hours from 7am-10pm. At 9pm they say agent unavailable now because its past working hours? Wtf Called their customer service twice, the first call i waited for 52mins, nobody answered. Second call i waited for 21 mins and i give up And im here hungry, pissed off   |
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Oct 17 2021, 09:57 AM
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#44
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Senior Member
719 posts Joined: Jul 2011 
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don't have bag?
the restaurant no give plastic for tapau? driver don't have the food bag at the bag of motor? apa bag so important kalau takde tak boleh hantar? then takde bag boleh pulak online take job? and wait 52 minutes for call? even you unlimited call time pun, how to tahan 52 minutes on hold? This post has been edited by pandah: Oct 17 2021, 09:59 AM |
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