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 Very very bad experience with Shopeefood!, Shopeefood pls improve

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Matchy
post Oct 16 2021, 09:55 PM

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Luckily my order thing morning was ok… how can the rider don’t have bag? The delivery is not accepted by them? (Auto assign?)
fantasy1989
post Oct 16 2021, 09:56 PM

Look at all my stars!!
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now less restriction ; weekend or peak hour better sendiri go pick-up
azbro
post Oct 16 2021, 09:58 PM

Look at all my stars!!
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Seriously, got similar thing happen to me in Foodpanda also.

Sama je.
kerolzarmyfanboy
post Oct 16 2021, 10:12 PM

On my way
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create fresh dupe just to complain shopee

kek
SUStikaram
post Oct 16 2021, 10:16 PM

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TS Sudah makan?

Makan apa😀😀?

TSmad_atshopeefood P
post Oct 16 2021, 10:31 PM

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QUOTE(tikaram @ Oct 16 2021, 10:16 PM)
TS Sudah makan?

Makan apa😀😀?
*
Ended up ordering Nandos from grab. Grab still the best bye.gif
SUSDezs
post Oct 16 2021, 10:33 PM

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QUOTE(mad_atshopeefood @ Oct 16 2021, 09:35 PM)
Need to contact Customer service to cancel... nobody is answering my call!!!!!  mad.gif
*
so your food still [pending delivery? TOPKEK just walk to anehh shop and eat la topkek
Newsray
post Oct 16 2021, 10:35 PM

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buy ownself cheaper.
acbc
post Oct 16 2021, 10:39 PM

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FP already bad.

Shopee even worse.

Grab still the most reliable.
bononoz
post Oct 16 2021, 10:42 PM

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Foodpanda also got JKOM equivalent ka
iskull
post Oct 16 2021, 10:46 PM

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dafuq shopee do food delivery?

grab and foodpanda is no problem for me

my issues usually solved rather quickly
Snoopie
post Oct 16 2021, 10:47 PM

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Happened to me also. Super irritating especially when you are hungry!! Ordered and end up rider say can’t pick up cause the shop pin is different from actual location (>20km). The shop can’t cancel, rider can’t cancel, me as customer can’t cancel. All tried calling shopee customer service but no pick up. End up rider complete the order but ask for my bank account and bank in money to me (lucky rider is good). Sad system. Gonna stick with Grab and FP.
GHBZDK
post Oct 16 2021, 10:49 PM

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QUOTE(mad_atshopeefood @ Oct 16 2021, 09:31 PM)
I ordered my dinner at around 7:14pm, den at 7:38pm driver contacted me say cannot deliver cause don't have his beg with him, then i asked him what should i do? No reply  smile.gif

Ok, so i waited for awhile and decided to contact customer service. I tried live chat, I waited for 40++ minutes andddd finally its my turn, than it says SERVER ERROR. Then i tried after awhile around 9pm. One funny thing is their system stated operating hours from 7am-10pm. At 9pm they say agent unavailable now because its past working hours? Wtf

Called their customer service twice, the first call i waited for 52mins, nobody answered. Second call i waited for 21 mins and i give up  smile.gif

And im here hungry, pissed off  smile.gif  bangwall.gif
*
i have 4 affected orders, just drop email they will take 4 days reply and gv pity voucher in another 4 days time. this kind of shitpee customer support no need to be angry. the cs dont even know and care
ihm11
post Oct 16 2021, 11:07 PM

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u must b veli angry to make a dupe a/c jes to whack them
Balanced
post Oct 16 2021, 11:08 PM

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QUOTE(mad_atshopeefood @ Oct 16 2021, 09:31 PM)
I ordered my dinner at around 7:14pm, den at 7:38pm driver contacted me say cannot deliver cause don't have his beg with him, then i asked him what should i do? No reply  smile.gif

Ok, so i waited for awhile and decided to contact customer service. I tried live chat, I waited for 40++ minutes andddd finally its my turn, than it says SERVER ERROR. Then i tried after awhile around 9pm. One funny thing is their system stated operating hours from 7am-10pm. At 9pm they say agent unavailable now because its past working hours? Wtf

Called their customer service twice, the first call i waited for 52mins, nobody answered. Second call i waited for 21 mins and i give up  smile.gif

And im here hungry, pissed off  smile.gif  bangwall.gif
*
Ooo rider no bag, so can't deliver to you..
Ktards will marah u.


Almost similar like how I called a pomen come change my motor battery.
When he came, he does not bring any tools at all.
He just try start my bike, then say ya need change battery. Now pls pay me for my service.
What service?? He came here unprepared when I already said want to change battery.
When I posted this ktards scold me say I selfish x mahu bayar him dry.gif
Nightstalker93
post Oct 16 2021, 11:14 PM

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Grab je
Phoenix_KL
post Oct 16 2021, 11:15 PM

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want to eat then used shopee. laugh.gif
thefryingfox
post Oct 16 2021, 11:17 PM

Lonely Maharajah
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Kesian. Deswai I go tapau my own food. Convinience is one thing...being at mercy of a third party is a other thing. Only when I really desperate ( sick or need to multitask) only I will use food delivery...which is like 3 times a year
s@ni
post Oct 16 2021, 11:19 PM

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QUOTE(mad_atshopeefood @ Oct 16 2021, 09:31 PM)
I ordered my dinner at around 7:14pm, den at 7:38pm driver contacted me say cannot deliver cause don't have his beg with him, then i asked him what should i do? No reply  smile.gif

Ok, so i waited for awhile and decided to contact customer service. I tried live chat, I waited for 40++ minutes andddd finally its my turn, than it says SERVER ERROR. Then i tried after awhile around 9pm. One funny thing is their system stated operating hours from 7am-10pm. At 9pm they say agent unavailable now because its past working hours? Wtf

Called their customer service twice, the first call i waited for 52mins, nobody answered. Second call i waited for 21 mins and i give up  smile.gif

And im here hungry, pissed off  smile.gif  bangwall.gif
*
Baru nampak 2 moto dengan beg shopee food tadi. Lol. Paling latest lah ni.
PJng
post Oct 16 2021, 11:24 PM

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